Post on 12-Aug-2015
Inside-Out Branding
Branding Isn’t Everything… But Everything is Branding.
(c) 2015 London, Ink LLC bob@londonink.com 240-994-7644
(c) 2015 London, Ink LLC bob@londonink.com 240-994-7644
(c) 2015 London, Ink LLC bob@londonink.com 240-994-7644
THIS IS MOST BRANDS.
INCLUDING YOURS.
(c) 2015 London, Ink LLC bob@londonink.com 240-994-7644
MADE UP OF MANY TOUCHPOINTS
(c) 2015 London, Ink LLC bob@londonink.com 240-994-7644
(c) 2015 London, Ink LLC bob@londonink.com 240-994-7644
PRODUCT FUNCTIONALITY /UTILITY / DELIGHT
Online UX
Product Design
Primary Feature
Billing
Online Help
Customer Support
DistributionPricing
Packaging
Core Function
Ads
Ease of Use
OVERALL CUSTOMER EXPERIENCE
(c) 2015 London, Ink LLC bob@londonink.com 240-994-7644
! !!
(c) 2015 London, Ink LLC bob@londonink.com 240-994-7644
(c) 2015 London, Ink LLC bob@londonink.com 240-994-7644
(c) 2015 London, Ink LLC bob@londonink.com 240-994-7644
NOW…WHAT’S YOUR BRAND?
(c) 2015 London, Ink LLC bob@londonink.com 240-994-7644
PRODUCT FUNCTIONALITY /UTILITY / DELIGHT
OVERALL CUSTOMER EXPERIENCE