Post on 04-May-2018
© Copyright Dimension Data 230 May 2011
Cloud Computing
Cloud Computing is gathering momentum.
This new approach to sourcing and utilising IT
Services promises big benefits to businesses who
embrace it.
From improved efficiencies and elimination of the
need for capital expenditure; to greater flexibility and
easier scalability of the applications, platforms and
infrastructure you require to operate your business.
© Copyright Dimension Data 330 May 2011
About Agility and Flexibility
Time
Computing
resources
required
Predictions
Actual Demand
Traditional Hosting
Unused capacity
SLA impact
Time
Computing
resources
required
Predictions
Actual Demand
Cloud Computing
Traditional approach Cloud approach
© Copyright Dimension Data 430 May 2011
Why Cloud computing Offering
Improve Services offering by adding “On-demand” technologies
• Infrastructure as a Service (IaaS): enterprise cloud platform that provides secure, virtualized
environments to deliver IT infrastructure – including servers, storage, memory, and bandwidth – as a
service, securely connected to your corporate network
• Software as a Service (SaaS): on top of the IaaS offering, Dimension Data is developing SaaS offers like
Telephony as a Service, Mail as a Service, etc.
Help customers moving from IT Production to IT as a Service
• Costs linked to specific applications can easily be re-affected to departments, office locations or teams
• Rapidly provision and deploy resources without capital investments (moving IT from CAPEX to OPEX)
Leverage Dimension Data Capabilities in Managed Services offering
• Physical servers, the virtualization layer and security equipments are monitored and managed on a
24x7x365 basis by local technical experts
• Virtual machines can be managed by our teams to provide end-to-end SLAs to the customers
© Copyright Dimension Data 530 May 2011
Consulting – Cloud Services Roadmap
• Architecture Strategy – Reviewing the IT
organisation’s enterprise architecture’s
compatibility with cloud computing services
• Process and Organisation Strategy –
Reviewing the IT organisation’s governance
maturity to manage external providers
• Enterprise Systems Strategy – Examining the
maturity and integration of management tools and
how to interact with different tools
• Sourcing Strategy – Examining the current
sourcing strategies
• Transition Strategy – Developing a strategy to
mitigate risks and minimise impacts on business
operations
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Public / Private / Hybrid Clouds
Hybrid
Network
OutsourcingHosted Private Cloud
PhysicalVirtual
Public Cloud
PhysicalVirtual
Tier IV Datacenter
Cisco UCS Blade servers
Cisco ASA5585 Firewalls
EMC Storage
© Copyright Dimension Data 730 May 2011
Dimension Data Public Cloud Solutions
Public Cloud
Virtual Machines
APP
OS
APP
OS
APP
OS
APP
OS
Security Layer
Networking
Secure Hosting
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Technical Facts
Full redundant infrastructure
2 Firewalls layers with separated VPN
concentrator
IPS (Intrusion Prevention System)
Synchronous data replication over two sites
Integrated backup solution
Full redundant Telecom solutions (Internet,
Inter-links)
© Copyright Dimension Data 930 May 2011
Functionalities
Secured Internet Access (threats protection,
antispam, antivirus, …)
Site to site VPN over Internet to customers
sites
Shared or dedicated bandwidth
Users remote access
Backup to disks replicated over two sites
(tape-out in option)
24*7 monitoring of the platform
© Copyright Dimension Data 1030 May 2011
Overview of Proposed Solutions
• Hosting Facilities
• Hosting of your dedicated infrastructure in a Tier IV datacenter with APC technologies to optimize space
and energy consumption
• Datacenter move services
• Datacenter management services
• Dedicated IaaS
• Provide dedicated platform, hosted and managed by Dimension Data
• CAPEX or OPEX options
• Provide Managed Services (Support, backup, monitoring, management, etc.)
• Mutualized IaaS
• Provide virtual servers with CPU, memory, disks
• Provide Disaster Recovery
• Provide Bandwidth as a Service
• Provide Managed Services (Support, backup, monitoring, management, etc.)
© Copyright Dimension Data 1130 May 2011
Examples (1/2)
Mail and Web browsing Hosting
• Provides secured, business-class emails with multiple
access channels
• Provides secured web browsing with antivirus and threats
protection
Web Site Hosting
• Provide secured web hosting
• Monitoring and Management services
Hosted Disaster Recovery
• Provide virtual servers to be used in case of DR
• Can be active or passive
IaaS (Integration as a Service)
• Provide test environment active when needed (payment only
when used)
© Copyright Dimension Data 1230 May 2011
Examples (2/2)
Full Infrastructure Hosting
• No investment
• Grow quickly according to business needs
• Benefit of a business-class infrastructure from the first virtual machine
contracted
• Native backup solutions
• Managed Services
Hosted Desktop
• Avoid computers investment and use terminal connections
• No Hardware failure
• Desktop performance can be adapted according to requirements
Hosted Infrastructure for SaaS
• Provide hosting, capacity, security to services providers who want to
deliver SaaS solutions
Critical Application Hosting
• Take benefits of secured and redundant infrastructure without investing
© Copyright Dimension Data 1330 May 2011
Benefits
Elasticity
• IaaS solution is based on the “On-Demand”
computing
• Reduces time to execute (provision of new services)
Reliable and Secure infrastructure
• 99,9 % of yearly availability
• 4 hours for full Disaster Recovery over to the second
physical site
Management by infrastructure expert company
• Management performed with market best practices
• Platform auditable by local regulation authority
• Managed 24x7x365 by local and top experts
Reduce IT Costs
• Reduce hardware, software and operating costs
• Reduce energy costs
• Reduce Disaster Recovery costs
© Copyright Dimension Data 1430 May 2011
Myths around Cloud Computing
Cloud Myth n°1 – Cloud is new
• Cloud is not a new idea – at least for Dimension Data. We launched our first Cloud Services in
1999 with a central monitoring and operation platform.
• We’ve been pioneering projects in this space ever since.
Cloud Myth n°2 – Security and Privacy
• While security concerns are often top of mind, they will not inhibit cloud adoption if you are
partnering with a service provider who has the experience and expertise to ensure a safe and stable
cloud solution.
• Dimension Data IaaS is a full Luxemburgish based solution; managed by PSF experts.
Cloud Myth n°3 – One move to Cloud
• Dimension Data can assist you in finding the best services to move to the Cloud
• Dimension data can assist you in defining the steps to go to the Cloud
© Copyright Dimension Data 1530 May 2011
Case Study – Banque LBLux S.A.
Who is Banque LBLux
• Subsidiary of German Bank (BayernLB)
• Founded in 1973
• 200 users
Project
• Externalisation of Web services (Internet, Intranet and Web Banking)
• Externalisation of services including hosting, management and security
Why Dimension Data
• Dimension Data demonstrates flexibility, quality assurance and commitment to deliver business critical
services
• Dimension Data proposed a full service scope with a competitive price
• Operational processes aligned with ITIL
Facts
• 3-years contract
• 12 virtual machines