In 2017 innovative and e˚ cient network carrier’ ‘A oufl ... · 24/7 via Facebook, WhatsApp,...

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Transcript of In 2017 innovative and e˚ cient network carrier’ ‘A oufl ... · 24/7 via Facebook, WhatsApp,...

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In 2017 KLM…

‘A fl ourishing airline by becoming Europe’s most customer centric,

innovative and e� cient network carrier’

Total KLM fl eet:

Welcomed:

Won six International Academy of Digital Arts and Sciences

Webby Awards!

Celebrated her 98th anniversary, by adding Anthony Fokker’s family home as KLM’s 98th house to the collection.

Pushed the social media bar with:

Transported two giant panda’s Xing Ya and Wen Wu Transported

cargo

Which resulted in:

Phased out her Fokker 70 fl eet after 97 years of partnership

Expanded her network with:Over 32 million passengers

15new destinations

San JoseMauritiusMonrovia Mumbai Minneapolis Freetown Cartagena Gdansk Graz Split Malaga Porto CagliariCataniaMilaan Malpensa

Boeing 777s:

29Boeing 747s:

17A330s:

13Boeing 737s:

50Embraer190s:

Embraer175s:

Saved

360,000 kilos of paper

430,000ton C02 emissions

8 million liters of water

due to the semi-dry wash

Became the fi rst airline with a verifi ed WhatsApp business

account

130,000 mentions on average each week

17,937,705followers

2,61,6567followers

428,903followers

124,157followers

‘Be where our customers are’

More than 600,000

tons

1st Prize

Serviced:

Including 12 new airplanes

Transported two giant panda’s

Live video of 45 minutes with 500,000 views

Provided maintenance, repair and overhaul for nearly 200 customers

Transported the Dutch Masters back to The Netherlands after

300 years

KLM Cargo’s new sorter handled 2,000 parcels per

hour, that’s 33 parcels per minute!

30 12 Boeing 787s:

10

and 8 millionTransavia passengers