In 2017 innovative and e˚ cient network carrier’ ‘A oufl ... · 24/7 via Facebook, WhatsApp,...
Transcript of In 2017 innovative and e˚ cient network carrier’ ‘A oufl ... · 24/7 via Facebook, WhatsApp,...
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In 2017 KLM…
‘A fl ourishing airline by becoming Europe’s most customer centric,
innovative and e� cient network carrier’
Total KLM fl eet:
Welcomed:
Won six International Academy of Digital Arts and Sciences
Webby Awards!
Celebrated her 98th anniversary, by adding Anthony Fokker’s family home as KLM’s 98th house to the collection.
Pushed the social media bar with:
Transported two giant panda’s Xing Ya and Wen Wu Transported
cargo
Which resulted in:
Phased out her Fokker 70 fl eet after 97 years of partnership
Expanded her network with:Over 32 million passengers
15new destinations
San JoseMauritiusMonrovia Mumbai Minneapolis Freetown Cartagena Gdansk Graz Split Malaga Porto CagliariCataniaMilaan Malpensa
Boeing 777s:
29Boeing 747s:
17A330s:
13Boeing 737s:
50Embraer190s:
Embraer175s:
Saved
360,000 kilos of paper
430,000ton C02 emissions
8 million liters of water
due to the semi-dry wash
Became the fi rst airline with a verifi ed WhatsApp business
account
130,000 mentions on average each week
17,937,705followers
2,61,6567followers
428,903followers
124,157followers
‘Be where our customers are’
More than 600,000
tons
1st Prize
Serviced:
Including 12 new airplanes
Transported two giant panda’s
Live video of 45 minutes with 500,000 views
Provided maintenance, repair and overhaul for nearly 200 customers
Transported the Dutch Masters back to The Netherlands after
300 years
KLM Cargo’s new sorter handled 2,000 parcels per
hour, that’s 33 parcels per minute!
30 12 Boeing 787s:
10
and 8 millionTransavia passengers