Implementing a New Clinical System

By Shane Allen

The Pre and Post Procurement Phases

• Pre-procurement– Feasibility study– Requirements Analysis

• Procurement• Post-procurement

– Testing– Implementation– Maintenance and Support

Pre-procurement

Feasibility Review (TELOS)• Technical Feasibility

– Does technology exist to implement new system?• Economic Feasibility

– Is proposed system cost effective?• Legal feasibility

– Any conflict with legal requirements? – e.g DPA• Operational Feasibility

– Are current work practices/procedures adequate?• Schedule Feasibility

– Can it be done in a desired time frame?

Requirements Analysis• How does the current system work

– Data gathering– Data analysis

• What the new system will do– Functional– Non-Functional

• Report is filed– Detailed description of the above– Recommend solution

Post Procurement

Testing• System Testing

– Performance– Stress– Security– Regression Testing– Disaster Recovery

• User Acceptance Testing– End user testing to validate that the system meets their

requirements.

Implementation

• Site preparation

• System documentation

• End user training

• Conversion (Parallel, pilot, phased, plunge)

Maintenance and Support

• Types of Maintenance:

– Corrective Maintenance

– Customized

– Preventative

– Data Backup/User configuration• Support:

– Service Desk

Project Flow Diagram

Feasibility Study

Requirements Analysis

Procurement

Testing

Implementation

Maintenance/ Support

Pre Procurement

Post Procurement

Thank you for listening

Any questions?