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IGNITING ENTREPRENEURSHIP FOR A GIG ECONOMY

SELF-EMPLOYED INDEPENDENT

ENTREPRENEURS THE NEW ERA WORKFORCE

WHO IS IN THE NEW ERA WORKFORCE

• Independent Worker

• Self-employed

• Gig worker

• Part/Full/Contractor/On-Call

36% = 70 million American workforce

are engaged in independent work

#FutureofWork

PARTICIPATION IN ONLINE PLATFORM ECONOMY

(cumulative percentage)

Source: JPMorganChase

GROWTH OF ON-DEMAND ECONOMY

IGNITING ENTREPRENEURSHIP FOR A GIG ECONOMY

Steve King

Emergent Research

Emergent Research

0

10

20

30

40

50

60

70

80

Total Full-Time Part-Time Occasional Irregular

15.3

Number of Independent Workers by Type (in millions)

70

10.8 15

29

Emergent Research

Full-Time Independent Worker Demographics

Millennials, 37%

Gen X , 28%

Boomers , 35% Boomers

33%

2018 2019

Millennials 38%

Gen X, 29%

Male = 54% Female = 46%

Emergent Research

Most Independent Workers Chose to be Independent

67%

63%

65%

59%

58%

53%

56%

57%

55%

7%

8%

9%

10%

9%

13%

14%

13%

15%

26%

26%

26%

30%

32%

34%

30%

30%

30%

2019

2018

2017

2016

2015

2014

2013

2012

2011

Employment Choice

My choice completely A result of other factors beyond my control A combination of both

Independent Workers are Satisfied with Independent Work

• 13% responded 7, so roughly 9 out of 10 satisfied or highly satisfied

1%

2%

2%

2%

2%

3%

3%

3%

4%

23%

26%

24%

33%

34%

34%

33%

27%

38%

76%

72%

74%

65%

63%

63%

64%

70%

58%

2019

2018

2017

2016

2015

2014

2013

2012

2011

Overall Satisfaction as an Independent Worker

Very Dissatisfied (1-3) Neutral (4-7) Very Satisfied (8-10)

Most Independent Workers Plan to Stay Independent

2019 2018 2017 2016 2015 2011

Continue working as an independent worker 70% 64% 61% 63% 58% 63% Build a larger business 12% 12% 14% 15% 16% 11%

Seek a permanent full-time job 7% 11% 10% 13% 15% 18%

Seek a permanent part-time job 1% 3% 4% 2% 2% 2%

Retire 7% 6% 6% 4% 5% 3%

Stop working altogether 2% 3% 1% 1% 2% 1%

Illustrates reluctants leaving and new

reluctants not entering

Emergent Research

Full-Time Independent Worker Earnings on Par With Those With Traditional Jobs

• Average earnings for full-time independents is about $68,000

• 20% earn more than $100,000

Emergent Research

18%

14%

16%

16%

66%

70%

Full-Time TraditionalJob Holders

Full-TimeIndependents

Overall Satisfaction With Income Earned From Independent Work

Dissatisfied (1-2) Neutral (3) Satisfied (4-5)

Independent Workers are Business Builders

• 24% hire an average 3.3 independent workers as contract workers

• 12% plan on growing their business and adding employees

• According to the Kaufmann Foundation, around half of U.S. small businesses started as a solopreneur business

Emergent Research

Emergent Research

Emergent Research

Independent Workers Add Value to Their Communities

• Independent workers are a major source of new employer businesses. – They also build virtual employer small businesses by hiring other

independents

• Independent workers provide local employers access to a flexible, on-demand workforce.

• Independent workers provide a pool of potential full-time hires.

• Through cross organizational networking and social activities, independent workers foster new ideas and enhance innovation across their clients and communities.

• Independent workers can source work globally.

Emergent Research

Building an Independent Worker Ecosystem

• Local government partners with the independent worker community – Grassroots involvement by independent workers required

• Create independent worker hubs that provide networking opportunities and events targeted at independent workers and organizations that work with them. – Coworking spaces, accelerators, community centers, libraries, coop art

spaces

• Engage anchor institutions

• Involve the broader community

Emergent Research

The Five C’s of the Entrepreneurship Ecosystem

The Business Owner

Capital

Financial Resources

Coaching-Training Entrepreneur

and Owner Skillset

Connec-tion

Resource & Relationship

Network

Culture community perception

and support

Climate Regulation, Economic

Development and Policy

#FutureofWork

Workforce development

& the gig economy

July, 2019

1. Opportunities and challenges of the gig economy

2. Independent work as a strategy to reconnect job seekers to employment

3. Adapting training systems to support independent workers

Agenda

Our mission is to equip people to benefit

from independent work and advocate for

an economy in which all workers thrive.

Approach

We work with partners to equip their beneficiaries to access and succeed at gig work

as a source of supplemental income and/or as a step towards a new career.

Research & Development

Curriculum Development &

Training

Data Analysis Policy

Approach

11 partners

SFBA

10 partners

new since 2018

National

Nonprofits

Government

Higher Ed

Understanding Independent Work

of working Americans earned at least some income from freelancing in 201736%

50% of all working adults are likely to freelance in some capacity sometime in the next 5-10 years

of employers expect to use more independent workers by 202040%

The freelance workforce grew 3x faster than the U.S. workforce overall since 2014

Freelancing on the rise

Where do you typically go to find freelance work?

By the numbers

Care Services

Babysitting & Childcare

Cosmetology & Beauty

Dog Walking & Sitting

Massage Therapy

Care Aid

Tutoring & Teaching

IT, Design, & Development

Web Design

UI/UX Design

Quality Assurance Testing

Graphic Design

Computer Programming

IT Technician & Tech Support

Marketing

In-Person Marketing & Events

Social Media Marketing

Online Advertising & SEO

Lead Generation

Digital Marketing & eCommerce

Trades

Plumbing

Landscaping

Electrical Work

Handyman

Writing & Translation

Writing & Editing

Typing & Transcription

Translation

Service & Hospitality

Hotel & Hospitality

Catering & Event Staff

Food Service / Restaurants

Opportunities andChallenges

Opportunities in the gig economy

Lower barriers to entry than many traditional jobs

Reconnect to work after a period of unemployment

Short term jobs allow for testing Career paths

Flexible schedule allow for familyAnd education responsibilities

Provides public record of ability to execute jobs

Lavell RussellEarned $30-50/hour while launching his business

Type: Delivery, driving, errands on Taskrabbit & Uber

Kristy O’BrienWanted to get away from her desk job and be her own boss

Type: Airbnb management through referrals & networking

Chih ChenGained work experience during IT training program that helped him secure a full-time job

Type: IT on Fieldnation

Anna HuangTransitioned from working in restaurants to cleaning, increasing her hourly rate from $9 to $20+ per hour

Type: Cleaning on Taskrabbit

How Samaschool alumni use freelancing

● Lack of benefits and worker protections

● Income volatility

● Communication may be difficult for English language learners

● Harder to acquire jobs without a mobile phone with data plan

Challenges in the gig economy

Strategies for Workforce Training Systems

● Connect unemployed individuals

to income and real-world work

experience relatively quickly

● Meet WIOA goals

Independent work can help systems...Independent work can help systems...

Intro to Freelancing1

Preparing to

Freelance2

Succeeding on the

Job3

Managing Life as a

Freelancer4

Independent work

pros and cons

Independent work v.

traditional jobs

Choosing a work

category

Personal branding &

pricing

Where to find work

(online and offline)

Assessing & applying

for gigs

Customer service Time management Safety

Contracts Taxes Goal setting

What do independent workers need to know?

How might training be integrated into the public system?

Virtual Classroom: interactive webinar format led by

Samaschool instructor

Online Course: available 24/7, and can be completed

at a student’s own pace

In-person options also available in San Francisco

● Occupational sectoral partners

● Access points (empower-the-advisor)

● Online, self-paced training

Case studies: Workforce Development Boards

● Youth career explorations activities

● Access points (empower-the-advisor)

● Online, self-paced training

● Domestic workers training

● In-person

● Webinars, toolkits (e.g., how to prepare for the

gig economy as a city leader), and promoting

stories about cities that have made progress in

this area

● City Summit conference November 20-23 in San

Antonio

Expanding to more cities

● Youth and adults training

● Virtual classrooms

● Gig economy entrepreneurs

● Most likely virtual classrooms

Ask for customized technical assistance from Samaschool!

● Facilitated strategic discussion

● Curated resources

● Action planning

Interested in next steps?

Questions and Wrap-up

Contact Us:

adrouet@samaschool.org

2017 Trainee Demographics Testimonials

“It opened up a new avenue for employment

possibilities and helped me understand the

pros and cons of it very well.”

“...The information is really valuable and with it,

I will be able to accelerate my professional

progression.”

“I think gig work is great to make some extra

money and make life a little easier.”

Age: 51% Young Adults (18-24)

Ethnicity: 81% minority

Household income:

50% <$24K

Unemployed: 58%, avg. 9 mos

Samaschool Trainee Overview

NYC SF Bay Area

Samaschool trainees who engaged in independent work earned, on average, $1,800/month from independent work.

Their average hourly earnings were on par with local living wage rates.

$26

Average Gross Hourly EarningsCompared to Local Living Wage

$16

$20

$16

$26

18%

28%

Share of Income From Independent Work

71%

Trainee Results: 2017 Alumni Survey

More than 85% of alumni reported being moderately to very satisfied with independent work.

$26

Trainee Results: 2017 Alumni Survey

Virtual classrooms are interactive webinar-based classes

delivered live by an expert Samaschool instructor.

Virtual classrooms model

Text chat Polls and Q&A Pre & post work

Features

Access live from any location or device; no downloads

All registrants receive recording regardless of attendance

Easy registration and email reminders

Detailed engagement reporting & analytics

Sample cohort schedule

Sunday Monday Tuesday Wednesday Thursday Friday Saturday

31 1

Session 1

2 3

Session 2

4 5 6

7 8

Q&A coaching session

9 10

Guest Speaker

11 12 13

14 15 16

Session 1 makeup

17 18

Session 2 makeup

19 20

21 22 23

Q&A coaching session

24 25

Q&A coaching session

26 27

28 29 30 1 2 3 4