I Drank The Social Media Kool Aid

Post on 01-Nov-2014

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How people interact with business and how Social Media fits that new communication style. Business should not only pay attention, but participate with Social Media.~ Diane Vautier

Transcript of I Drank The Social Media Kool Aid

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I Drank the Social Media Kool-Aid

Why You Should Too

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Fundamental Shift in How We Communicate

• Communication and Technology– has shifted– is shifting– will continue to shift

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Follow the Communication

• Advertisers/Marketers Follow Communication

– Phones - Mail– Broadcast TV - In Person– Radio - Online– Publishing

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Shift = Opting Out of Interruption• Phones – Caller ID, No-Call Lists

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Shift = Opting Out of Interruption• Phones – Caller ID, No-Call Lists• Broadcast TV – Tape,Tivo, FF, Mute

@dvautier

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Shift = Opting Out of Interruption• Phones – Caller ID, No-Call Lists• Broadcast TV – Tape,Tivo, FF, Mute• Radio – Seek Button, MP3’s, Phones

@dvautier

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Shift = Opting Out of Interruption• Phones – Caller ID, No-Call Lists• Broadcast TV – Tape,Tivo, FF, Mute• Radio – Seek Button, MP3’s, Phones • Publishing – Going Out of Business

– www.newspaperdeathwatch.com– www.magazinedeathpool.com

@dvautier

@ActiveEdgeTeam

Shift = Opting Out of Interruption• Phones – Caller ID, No-Call Lists• Broadcast TV – Tape,Tivo, FF, Mute• Radio – Seek Button, MP3’s, Phones • Publishing – Going Out of Business

– www.newspaperdeathwatch.com– www.magazinedeathpool.com

• Mail – No Mail Lists (use email opt-in)

@dvautier

@ActiveEdgeTeam

Shift = Opting Out of Interruption• Phones – Caller ID, No-Call Lists• Broadcast TV – Tape,Tivo, FF, Mute• Radio – Seek Button, MP3’s, Phones • Publishing – Going Out of Business

– www.newspaperdeathwatch.com– www.magazinedeathpool.com

• Mail – No Mail Lists (use email opt-in)• In-Person – WOM has become World of Mouth

www.womma.com

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Shift = Opting Out of Interruption• Phones – Caller ID, No-Call Lists• Broadcast TV – Tape,Tivo, FF, Mute• Radio – Seek Button, MP3’s, Phones • Publishing – Going Out of Business

– www.newspaperdeathwatch.com– www.magazinedeathpool.com

• Mail – No Mail Lists (use email opt-in)• In-Person – WOM has become World of Mouth

www.womma.com• Online – CANSPAM

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On-Demand Consumption of Information

Video by @equalman www.socialnomics.com http://bit.ly/1YjIhm

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How Do Marketers Respond to On-Demand Consumption?

• Marketing 2.0 – Bernie Borges– @BernieBay

• Inbound Marketing– HubSpot @HubSpot

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New Expectations- Customers

• Companies Should be Online & Engaged

Common wisdom over the past few years has been that people are interested in interacting with social network friends, not marketers. Not so, according to Anderson Analytics’ May 2009 survey…

~Social Network Marketing Expands Sphere, August 31, 2009. eMarketer

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New Expectations- Companies

• We should be online and engaged

• We should follow the communication

– Brand Engagement

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New Company Expectations

http://www.engagementdb.com/Report

1. Starbucks

2. Dell

3. Ebay

4. Google

5. Microsoft

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What Does it All Mean?

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What Does it All Mean?

• It’s Time to Drink The Kool-Aid

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YouTube - Kool-Aid commercial http://bit.ly/1tWQFy

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Top 5 Reasons to Drink the Social Media Kool-Aid

1. It’s Refreshing

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Top 5 Reasons to Drink the Social Media Kool-Aid

2. It’s Cheap & Easy – Little Goes a Long Way

- Low barrier to entry

- Free? Easy to use?

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Top 5 Reasons to Drink the Social Media Kool-Aid

3. There’s Plenty of Flavors

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Top 5 Reasons to Drink the Social Media Kool-Aid

4. It’s Sweet– Brand Building– Customer Loyalty– Lead Generation– SEO!

• the opportunity from organic search is 5.66x that of paid search

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Top 5 Reasons to Drink the Social Media Kool-Aid

5. Everyone Else is Drinking It– Use of Social Media is Skyrocketing– If you Don’t, You’ll Miss What’s Being Said– Social Media could possibly be the next

gateway for Content Delivery (nielsenwire)

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Warning

• You can’t live on just Kool-Aid alone

• It can’t be consumed all-at-once in one sitting by yourself

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Instructions

• Blend together as directed by a good strategy and …..

• Share it with Friends & Associates

After All, It’s Social.