HYPE and FICO. Adding innovation to social collaboration. Jive World 2014

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FICO presents how it is using the HYPE Innovation App for Jive to boost idea sharing and collaboration on their enterprise social platform.

Transcript of HYPE and FICO. Adding innovation to social collaboration. Jive World 2014

© 2014 Fair Isaac Corporation. This presentation is provided for the recipient only and cannot be reproduced or shared without Fair Isaac Corporation’s express consent.

Thinking Better TogetherAdvanced Ideation with FICO, Hype and Jive

Candida RodriguezEnterprise Community Manager, FICO

Hutch CarpenterStrategic Consultant, HYPE Innovation

2 © 2014 Fair Isaac Corporation.

Our Story

• Introducing Jive

• Encouraging innovation

• Engaging our communities

• Coming in 2015

© 2014 Fair Isaac Corporation. 3

Who is FICO?

4 © 2014 Fair Isaac Corporation.

Look familiar?

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Oh, the FICO Score Guys…

While 90% of every credit decision flows somewhere from FICO score, we are

also known for analytics and market leading technologies.

© 2014 Fair Isaac Corporation. 6

“How do you transform a secretive culture to an innovative, collaborative and community orientated one?”

7 © 2014 Fair Isaac Corporation.

Implement Jive

Quite a challenge for a company with a tradition of being very academic, secretive and not very collaborative in the past.

© 2014 Fair Isaac Corporation. 8

“If you look at history, innovation doesn’t come just from giving people incentives, it comes from creating environment where their ideas can connect.”

- Steven Johnson

9 © 2014 Fair Isaac Corporation.

Call for Ideas

• Anticipated 20+ ideas

• Received over 220 ideas

• Surpassed expectations

• Quicker to market

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“We need a more powerful tool!”

Manage the lifecycle of each idea, from submittal to market

Campaign for focused innovation efforts

Communicate progress of ideas back to submitters

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Meet HYPE

Jive integrates with HYPE Innovation, giving us the one stop platform we want for our employees.

Plus a powerful back-end to

manage the ideas from

submittal to actuality.

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“Conversation is a catalyst for innovation.”- John Seely Brown

13 © 2014 Fair Isaac Corporation.

194 Clients in

Countries21

13Years of experience

Founded as a

spin-off from Daimler

Offices in the US and Europe

14 © 2014 Fair Isaac Corporation.

Thinking Better Together

► One platform

► Powerful innovation structure

► Collaborative productivity

Employee posts status update noting tougher competition occurring in frozen foods.

Others see the post, and it touches a nerve. Over time, the discussion grows, with ideas and insight.

The business unit leader sees the discussion and wants to move it forward. She backs a new innovation campaign.

Status Update

Place Discussion

Activity Stream

Connections HYPE

15 © 2014 Fair Isaac Corporation.

HYPE-Jive Demo

© 2014 Fair Isaac Corporation. This presentation is provided for the recipient only and cannot be reproduced or shared without Fair Isaac Corporation’s express consent.

Thank You

Candida RodriguezEnterprise Community Managercandidarodriguez@fico.com

Hutch CarpenterStrategic Consultanthutch.carpenter@hypeinnovation.com