HYPE and FICO. Adding innovation to social collaboration. Jive World 2014
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© 2014 Fair Isaac Corporation. This presentation is provided for the recipient only and cannot be reproduced or shared without Fair Isaac Corporation’s express consent. Thinking Better Together Advanced Ideation with FICO, Hype and Jive Candida Rodriguez Enterprise Community Manager, FICO Hutch Carpenter Strategic Consultant, HYPE Innovation
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FICO presents how it is using the HYPE Innovation App for Jive to boost idea sharing and collaboration on their enterprise social platform.
Transcript of HYPE and FICO. Adding innovation to social collaboration. Jive World 2014
© 2014 Fair Isaac Corporation. This presentation is provided for the recipient only and cannot be reproduced or shared without Fair Isaac Corporation’s express consent.
Thinking Better TogetherAdvanced Ideation with FICO, Hype and Jive
Candida RodriguezEnterprise Community Manager, FICO
Hutch CarpenterStrategic Consultant, HYPE Innovation
2 © 2014 Fair Isaac Corporation.
Our Story
• Introducing Jive
• Encouraging innovation
• Engaging our communities
• Coming in 2015
© 2014 Fair Isaac Corporation. 3
Who is FICO?
4 © 2014 Fair Isaac Corporation.
Look familiar?
5 © 2014 Fair Isaac Corporation.
Oh, the FICO Score Guys…
While 90% of every credit decision flows somewhere from FICO score, we are
also known for analytics and market leading technologies.
© 2014 Fair Isaac Corporation. 6
“How do you transform a secretive culture to an innovative, collaborative and community orientated one?”
7 © 2014 Fair Isaac Corporation.
Implement Jive
Quite a challenge for a company with a tradition of being very academic, secretive and not very collaborative in the past.
© 2014 Fair Isaac Corporation. 8
“If you look at history, innovation doesn’t come just from giving people incentives, it comes from creating environment where their ideas can connect.”
- Steven Johnson
9 © 2014 Fair Isaac Corporation.
Call for Ideas
• Anticipated 20+ ideas
• Received over 220 ideas
• Surpassed expectations
• Quicker to market
© 2014 Fair Isaac Corporation. 10
“We need a more powerful tool!”
Manage the lifecycle of each idea, from submittal to market
Campaign for focused innovation efforts
Communicate progress of ideas back to submitters
11 © 2014 Fair Isaac Corporation.
Meet HYPE
Jive integrates with HYPE Innovation, giving us the one stop platform we want for our employees.
Plus a powerful back-end to
manage the ideas from
submittal to actuality.
© 2014 Fair Isaac Corporation. 12
“Conversation is a catalyst for innovation.”- John Seely Brown
13 © 2014 Fair Isaac Corporation.
194 Clients in
Countries21
13Years of experience
Founded as a
spin-off from Daimler
Offices in the US and Europe
14 © 2014 Fair Isaac Corporation.
Thinking Better Together
► One platform
► Powerful innovation structure
► Collaborative productivity
Employee posts status update noting tougher competition occurring in frozen foods.
Others see the post, and it touches a nerve. Over time, the discussion grows, with ideas and insight.
The business unit leader sees the discussion and wants to move it forward. She backs a new innovation campaign.
Status Update
Place Discussion
Activity Stream
Connections HYPE
15 © 2014 Fair Isaac Corporation.
HYPE-Jive Demo
© 2014 Fair Isaac Corporation. This presentation is provided for the recipient only and cannot be reproduced or shared without Fair Isaac Corporation’s express consent.
Thank You
Candida RodriguezEnterprise Community [email protected]
Hutch CarpenterStrategic [email protected]
