Hr standards 8 june 2017

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HR STANDARDS AND COMPLIANCE

8 June 2017

HR BUSINESS PARTNER CONFERENCE

Marius Meyer @SABPP1 @sabpp_1

Compliance is about 4 things

L R C S

Performance vs compliance

Source: Kevin Carter

The principle of compliance

Play the game by the rules.

POSITIONING GRC IN COMPANIES: ROLE OF MANAGERS

• E T H I C S

GOVER-NANCE

RISKCOM-

PLIANCE

LEADERSHIP

MANAGEMENT

CULTURE

CON

TROLS

Compliance to protect

LIFE IS ABOUT RISKS – THE HUMAN LIFE CYCLE

FIRST 20 YEARS

1 – 18 years

19 – 21 years

MIDDLE 40 YEARS

Death

Before birth

LAST 20 - 60 YEARS

0 – 2 years

Retirement

The scope of compliance

BINDING NON-BINDING

LAWS

NON-LABOUR

LAWS

• POPI• PAIA• ECA• JPCO

LABOUR LAWS

• BCEA• LRA• EEA• SDA• OHS

INDUSTRY LAWS

• MSA• FICA• FAIS• BA

RULES CODES STAN-DARDS

SECTOR RULES

• Industry rules

• Pro-cedures

GOOD PRACTICE

• DoL• King

IV• IIRF• GRI

INDUS-TRY

STAN-DARDS

• ISO• SABS• IFRS• HRS

Important Compliance News:SABPP HR Professionals are now

Commissioners of Oaths!

Thank you!

Advocate Michael Masutha, Minister of Justice & Correctional Services

Identity Fraud

Definition of Corporate Governance

Corporate Governance is about the exercise of ethical and effective leadership by the

governing body.

King IV™ (IODSA, 2016)

Objectives of King IV

✓ To promote corporate governance✓ Broaden the acceptance of King IV✓ Reinforce corporate governance as a

holistic and interrelated set of arrangements

✓ Encourage transparency and meaningful reporting

King IV™ (IODSA, 2016)

CHAPTER AND CONTENT GOVERNANCE OUTCOME

Chapter 1: LEADERSHIP, ETHICS AND CORPORATE CITIZENSHIPEthical leadership; Organisational values, ethics and cultures, Responsible corporate citizenship

ETHICAL CULTURE (1-3)

Chapter 2: PERFORMANCE AND REPORTING Strategy, implementation, performance, Report and disclosure

PERFORMANCE AND VALUE CREATION(4 -5)

Chapter 3: GOVERNANCE BODY STRUCTURES AND DELEGATION Role of the governing body, composition of the governing body, committees of the governing body, delegation to management and performanceevaluations

ADEQUATE AND EFFECTIVE CONTROL (6-10)

Chapter 4: GOVERNANCE FUNCTIONAL AREARSRisk and opportunity governance, technology and information governance, compliance governance, remuneration governance and assurance

ADEQUATE AND EFFECTIVE CONTROL (11- 15)

Chapter 5: STAKEHOLDER RELATIONSHIPSStakeholders (Responsibilities of shareholders)

TRUST, GOOD REPUTATION AND LEGITIMACY (16-17)

King IV Code of Corporate Governance

King IV™ – Compliance Governance

Principle 13

The governing body should govern compliance with applicable laws and adopted, non-binding rules, codes and standards in a

way that supports the organisation being ethical and a good corporate citizen.

IODSA (2016)

King IV™ – Compliance Governance

Recommended practices (IODSA, 2016)

• GB assume responsibility for governance of compliance with L, R, C, S• GB should approve policy that gives direction to compliance and

identify non-binding R, C, S• GB should delegate to management responsibility for compliance

management• GB should exercise oversight of compliance• GB should consider the need for independent assurance• Disclose approach and actions in compliance• Material or repeated penalties, sanctions, other forms of non-

compliance should be disclosed• Details of monitoring & compliance inspections

HR Professionalism Priorities

SABPP Professional ValuesRESPONSIBILITY

I

RESPECT

INTEGRITY

COMPETENCE

SOUTH AFRICAN HR COMPETENCY MODEL

STRATEGY

TALENT MANAGEMENT

HR GOVERNANCE, RISK, COMPLIANCE

ANALYTICS & MEASUREMENT

HR SERVICE DELIVERY

5 HR CAPABILITIES

LEADERSHIP & PERSONAL CREDIBILITY

ORGANISATIONAL CAPABILITY

SOLUTION CREATION & IMPLEMENTATION

INTERPERSONAL & COMMUNICATION

CITIZENSHIP FOR FUTURE: INNOVATION, TECHNOLOGY, SUSTAINABILITY

CO

RE

CO

MPETEN

CIES

HR & BUSINESS KNOWLEDGE

DUTY TO SOCIETY

ETHIC

S

PRO

FESSION

ALISM

4 PILLARS

Current Current reality• Fraud• Corruption• Theft• Espionage• Sabotage• Money laundering• Lies• Crime• Conflict of interest

• Cyber crime• Nepotism• Favouratism• Price fixing• Exploitation• Mismanagement• Poor governance• Plagiarism• Bribery

Conflict of interest

DirectorManagerEmployeeInterest

Organisa-tion

Interest

CONFLICT OF INTERESTPersonalInterest

Others’Interest

“Good human resource management is imperative for good governance”

Mervin King

HR Governance

If Corporate Governance is about ethical and effective leadership, what is HR Governance

then?HR Governance is about ethical and effective

HR leadership.Fulfilling our roles as board/exco members or

prescribed officers (Companies Act).Ensuring that HR adds value and providing

assurance of HR work.

What are standards really?

• A level of acceptable quality• Good enough in terms of professionalism• What is good or normal or usual• A guideline for practice• A foundation for reasonable expectations

and sound judgement• A basis for measurement (M&E)

468 HR Leaders developing HR Standards for South Africa

BUSINESS STRATEGY – HR BUSINESS ALIGNMENT

StrategicHRM

TalentManagement

HR RiskManagement

HR ARCHITECTURE

I

HR VALUE & DELIVERY PLATFORM

Work-force

planning

Learning&

Deve-lopment

Perfor-manceMana-

gement

Reward &

Recogni-tion

Em-ployee

wellness

Employ-mentRela-tions

Organi-sationDeve-

lopment

HR Service Delivery

HR Technology(HRIS)

Prepare

Imple-ment

Review ImproveHR MEASUREMENTHR Audit: Standards & Metrics

H R C O M

P E T E N C I E S

© SABPP HR MANAGEMENT SYSTEM STANDARD MODEL

BUSINESS STRATEGY – HR BUSINESS ALIGNMENT

StrategicHRM 5.8

TalentManagement

4.5

HR RiskManagement

6.3

FUNCTIONAL & CROSS FUNCTIONAL HR VALUE CHAIN

HR VALUE & DELIVERY PLATFORM

Work-force

Planning 5.6

Learning6.3

Perfor-mance

6.1

Reward6.1

Well-ness 6.5

ERM6.4

OD5.5

HR Service Delivery

5.5

HR Technology(HRIS) 5.5

Prepare

Imple-ment

Review ImproveMEASURING HR SUCCESS 4.8HR Audit: Standards & Metrics

H R C O M

P E T E N C I E S

AUDITED RATINGS – OVERALL AVERAGE (20 companies)

HR Standards Files

13 standards (2013) 23 standards (2014)

HR Professional Practice Standards• Absenteeism management• Career management• Coaching & mentoring• Collective bargaining• Disciplinary procedure• Dispute resolution• Diversity management• Grievance procedure• Leadership development• Learning design• Learning evaluation• Learning needs analysis• On-boarding• Organisation design• Performance appraisals• Recruitment• Remuneration benchmarking• Selection• Succession planning

International interest

20+ Universities

3 Components of a Standard Element

How can we make it work in practice?

Application

What do we want to achieve?

Objectives

What is it?

Definition

STRATEGIC HR MANAGEMENT STANDARD

DEFINITION

Strategic HR Management is a systematicapproach to developing and implementing

long-term HRM strategies, policies and plans that enable the organisation to achieve its

objectives.

SABPP (2013)❶

STRATEGIC HR MANAGEMENT STANDARD

OBJECTIVES1.2.1 To ensure the HR strategy is derived from and aligned to the organisation’s objectives in consultation with key organisational stakeholders.1.2.2 To analyse the internal and external socio-economic, political and technological environment and provide proactive people-related business solutions.1.2.3 To provide strategic direction and measurements for strategic innovation and sustainable people practices.1.2.4 To provide a foundation for the employment value proposition of the organisation.1.2.5 To establish a framework for the HR element of the organisation’s governance, risk and compliance policies, practices and procedures which balance the needs of all stakeholders. 1.2.6 To determine an appropriate HR structure, allocate tasks and monitor the development of HR competence to deliver HR strategic objectives.

SABPP (2013)

STRATEGIC HRM PROCESS

Framework of HR policies & programmes

Environmental scan (PESTL)

HR structure, service model and capability

development

People strategy

HR strategic agenda

Organisation’s strategic intent

HR strategic agenda

HR business

plan

People strategy

Allocate roles & responsibilities

(line/HR/support functions)

MONITOR & EVALUATE

Strategic HR: It is all about alignment

Value of HR Audits“An HR Management performance audit is future orientatedand can identify areas for organisational improvement. HRAuditing crosses the boundaries between HR managementand auditing … it can be a suitable method for evaluating thecontribution of HR activities to organisational objectivesassessed on the basis of value for money.”

Dr Chris Andrews, HR Director: Bond University

What the Auditors are looking for?

Positive trend in results?

Sustainable?

Targets met?

External benchmarks?

Approach vs results?

Quality of results

Across whole organisation?

Up and down the organisation?

Extent of application

Sound?

Systematic?

Integrated?

Reviewed & updated?

Quality approach

HR Audit - Certification

Compliance guidelines

1. Identify all relevant laws (HR & others)2. Assess rules, codes and standards3. Do a risk analysis for your business4. Create a GRC framework for HR function5. Identify alignment, integration and gaps6. Combined Assurance - Fill gaps7. Arrange for HR audit and/or compliance

audits (calculate cost of non-compliance)8. Continuous improvement – GRC & business

Biggest lesson in compliance

You can get away doing something unethical or being non-compliant over the short term. But how long will it last? A day, a week, a

month, a year, a few years… Eventually the truth comes out.

It takes years to build a good reputation and only a moment to destroy it.

Build and maintain your ethical reputation.

Compliance with 4 things …

L R C S

Compliance is not only about rules, it is common sense.

We set HR standards!

professional@sabpp.co.za or registrations@sabpp.co.za(Professional Registration)executiveoffice@sabpp.co.za (CEO office)marius@sabpp.co.za (CEO & Strategy inputs)xolani@sabpp.co.za (COO)hrstandards@sabpp.co.za (HR Standards)hraudit@sabpp.co.za (HR Audits)lathasha@sabpp.co.za (Research)naren@sabpp.co.za (Learning & Quality)events@sabpp.co.za (Events & HR Standards files)Website: www.sabpp.co.za Blog: hrtoday.meOffice: 223 Jan Smuts Ave, Parktown North, South AfricaTel: +27 11 045-5400 Fax: 011 482-4830