Hr standards 8 june 2017

48
HR STANDARDS AND COMPLIANCE 8 June 2017 HR BUSINESS PARTNER CONFERENCE Marius Meyer @SABPP1 @sabpp_1

Transcript of Hr standards 8 june 2017

Page 1: Hr standards  8 june 2017

HR STANDARDS AND COMPLIANCE

8 June 2017

HR BUSINESS PARTNER CONFERENCE

Marius Meyer @SABPP1 @sabpp_1

Page 2: Hr standards  8 june 2017

Compliance is about 4 things

L R C S

Page 3: Hr standards  8 june 2017

Performance vs compliance

Source: Kevin Carter

Page 4: Hr standards  8 june 2017

The principle of compliance

Play the game by the rules.

Page 5: Hr standards  8 june 2017

POSITIONING GRC IN COMPANIES: ROLE OF MANAGERS

• E T H I C S

GOVER-NANCE

RISKCOM-

PLIANCE

LEADERSHIP

MANAGEMENT

CULTURE

CON

TROLS

Page 6: Hr standards  8 june 2017

Compliance to protect

Page 7: Hr standards  8 june 2017

LIFE IS ABOUT RISKS – THE HUMAN LIFE CYCLE

FIRST 20 YEARS

1 – 18 years

19 – 21 years

MIDDLE 40 YEARS

Death

Before birth

LAST 20 - 60 YEARS

0 – 2 years

Retirement

Page 8: Hr standards  8 june 2017

The scope of compliance

BINDING NON-BINDING

LAWS

NON-LABOUR

LAWS

• POPI• PAIA• ECA• JPCO

LABOUR LAWS

• BCEA• LRA• EEA• SDA• OHS

INDUSTRY LAWS

• MSA• FICA• FAIS• BA

RULES CODES STAN-DARDS

SECTOR RULES

• Industry rules

• Pro-cedures

GOOD PRACTICE

• DoL• King

IV• IIRF• GRI

INDUS-TRY

STAN-DARDS

• ISO• SABS• IFRS• HRS

Page 9: Hr standards  8 june 2017

Important Compliance News:SABPP HR Professionals are now

Commissioners of Oaths!

Page 10: Hr standards  8 june 2017

Thank you!

Advocate Michael Masutha, Minister of Justice & Correctional Services

Page 11: Hr standards  8 june 2017

Identity Fraud

Page 12: Hr standards  8 june 2017

Definition of Corporate Governance

Corporate Governance is about the exercise of ethical and effective leadership by the

governing body.

King IV™ (IODSA, 2016)

Page 13: Hr standards  8 june 2017

Objectives of King IV

✓ To promote corporate governance✓ Broaden the acceptance of King IV✓ Reinforce corporate governance as a

holistic and interrelated set of arrangements

✓ Encourage transparency and meaningful reporting

King IV™ (IODSA, 2016)

Page 14: Hr standards  8 june 2017

CHAPTER AND CONTENT GOVERNANCE OUTCOME

Chapter 1: LEADERSHIP, ETHICS AND CORPORATE CITIZENSHIPEthical leadership; Organisational values, ethics and cultures, Responsible corporate citizenship

ETHICAL CULTURE (1-3)

Chapter 2: PERFORMANCE AND REPORTING Strategy, implementation, performance, Report and disclosure

PERFORMANCE AND VALUE CREATION(4 -5)

Chapter 3: GOVERNANCE BODY STRUCTURES AND DELEGATION Role of the governing body, composition of the governing body, committees of the governing body, delegation to management and performanceevaluations

ADEQUATE AND EFFECTIVE CONTROL (6-10)

Chapter 4: GOVERNANCE FUNCTIONAL AREARSRisk and opportunity governance, technology and information governance, compliance governance, remuneration governance and assurance

ADEQUATE AND EFFECTIVE CONTROL (11- 15)

Chapter 5: STAKEHOLDER RELATIONSHIPSStakeholders (Responsibilities of shareholders)

TRUST, GOOD REPUTATION AND LEGITIMACY (16-17)

King IV Code of Corporate Governance

Page 15: Hr standards  8 june 2017

King IV™ – Compliance Governance

Principle 13

The governing body should govern compliance with applicable laws and adopted, non-binding rules, codes and standards in a

way that supports the organisation being ethical and a good corporate citizen.

IODSA (2016)

Page 16: Hr standards  8 june 2017

King IV™ – Compliance Governance

Recommended practices (IODSA, 2016)

• GB assume responsibility for governance of compliance with L, R, C, S• GB should approve policy that gives direction to compliance and

identify non-binding R, C, S• GB should delegate to management responsibility for compliance

management• GB should exercise oversight of compliance• GB should consider the need for independent assurance• Disclose approach and actions in compliance• Material or repeated penalties, sanctions, other forms of non-

compliance should be disclosed• Details of monitoring & compliance inspections

Page 18: Hr standards  8 june 2017

HR Professionalism Priorities

Page 19: Hr standards  8 june 2017

SABPP Professional ValuesRESPONSIBILITY

I

RESPECT

INTEGRITY

COMPETENCE

Page 20: Hr standards  8 june 2017

SOUTH AFRICAN HR COMPETENCY MODEL

STRATEGY

TALENT MANAGEMENT

HR GOVERNANCE, RISK, COMPLIANCE

ANALYTICS & MEASUREMENT

HR SERVICE DELIVERY

5 HR CAPABILITIES

LEADERSHIP & PERSONAL CREDIBILITY

ORGANISATIONAL CAPABILITY

SOLUTION CREATION & IMPLEMENTATION

INTERPERSONAL & COMMUNICATION

CITIZENSHIP FOR FUTURE: INNOVATION, TECHNOLOGY, SUSTAINABILITY

CO

RE

CO

MPETEN

CIES

HR & BUSINESS KNOWLEDGE

DUTY TO SOCIETY

ETHIC

S

PRO

FESSION

ALISM

4 PILLARS

Page 21: Hr standards  8 june 2017

Current Current reality• Fraud• Corruption• Theft• Espionage• Sabotage• Money laundering• Lies• Crime• Conflict of interest

• Cyber crime• Nepotism• Favouratism• Price fixing• Exploitation• Mismanagement• Poor governance• Plagiarism• Bribery

Page 22: Hr standards  8 june 2017
Page 23: Hr standards  8 june 2017

Conflict of interest

DirectorManagerEmployeeInterest

Organisa-tion

Interest

CONFLICT OF INTERESTPersonalInterest

Others’Interest

Page 24: Hr standards  8 june 2017

“Good human resource management is imperative for good governance”

Mervin King

Page 25: Hr standards  8 june 2017

HR Governance

If Corporate Governance is about ethical and effective leadership, what is HR Governance

then?HR Governance is about ethical and effective

HR leadership.Fulfilling our roles as board/exco members or

prescribed officers (Companies Act).Ensuring that HR adds value and providing

assurance of HR work.

Page 27: Hr standards  8 june 2017

What are standards really?

• A level of acceptable quality• Good enough in terms of professionalism• What is good or normal or usual• A guideline for practice• A foundation for reasonable expectations

and sound judgement• A basis for measurement (M&E)

Page 28: Hr standards  8 june 2017

468 HR Leaders developing HR Standards for South Africa

Page 29: Hr standards  8 june 2017

BUSINESS STRATEGY – HR BUSINESS ALIGNMENT

StrategicHRM

TalentManagement

HR RiskManagement

HR ARCHITECTURE

I

HR VALUE & DELIVERY PLATFORM

Work-force

planning

Learning&

Deve-lopment

Perfor-manceMana-

gement

Reward &

Recogni-tion

Em-ployee

wellness

Employ-mentRela-tions

Organi-sationDeve-

lopment

HR Service Delivery

HR Technology(HRIS)

Prepare

Imple-ment

Review ImproveHR MEASUREMENTHR Audit: Standards & Metrics

H R C O M

P E T E N C I E S

© SABPP HR MANAGEMENT SYSTEM STANDARD MODEL

Page 30: Hr standards  8 june 2017

BUSINESS STRATEGY – HR BUSINESS ALIGNMENT

StrategicHRM 5.8

TalentManagement

4.5

HR RiskManagement

6.3

FUNCTIONAL & CROSS FUNCTIONAL HR VALUE CHAIN

HR VALUE & DELIVERY PLATFORM

Work-force

Planning 5.6

Learning6.3

Perfor-mance

6.1

Reward6.1

Well-ness 6.5

ERM6.4

OD5.5

HR Service Delivery

5.5

HR Technology(HRIS) 5.5

Prepare

Imple-ment

Review ImproveMEASURING HR SUCCESS 4.8HR Audit: Standards & Metrics

H R C O M

P E T E N C I E S

AUDITED RATINGS – OVERALL AVERAGE (20 companies)

Page 31: Hr standards  8 june 2017

HR Standards Files

13 standards (2013) 23 standards (2014)

Page 32: Hr standards  8 june 2017

HR Professional Practice Standards• Absenteeism management• Career management• Coaching & mentoring• Collective bargaining• Disciplinary procedure• Dispute resolution• Diversity management• Grievance procedure• Leadership development• Learning design• Learning evaluation• Learning needs analysis• On-boarding• Organisation design• Performance appraisals• Recruitment• Remuneration benchmarking• Selection• Succession planning

Page 33: Hr standards  8 june 2017

International interest

Page 34: Hr standards  8 june 2017

20+ Universities

Page 35: Hr standards  8 june 2017

3 Components of a Standard Element

How can we make it work in practice?

Application

What do we want to achieve?

Objectives

What is it?

Definition

Page 36: Hr standards  8 june 2017

STRATEGIC HR MANAGEMENT STANDARD

DEFINITION

Strategic HR Management is a systematicapproach to developing and implementing

long-term HRM strategies, policies and plans that enable the organisation to achieve its

objectives.

SABPP (2013)❶

Page 37: Hr standards  8 june 2017

STRATEGIC HR MANAGEMENT STANDARD

OBJECTIVES1.2.1 To ensure the HR strategy is derived from and aligned to the organisation’s objectives in consultation with key organisational stakeholders.1.2.2 To analyse the internal and external socio-economic, political and technological environment and provide proactive people-related business solutions.1.2.3 To provide strategic direction and measurements for strategic innovation and sustainable people practices.1.2.4 To provide a foundation for the employment value proposition of the organisation.1.2.5 To establish a framework for the HR element of the organisation’s governance, risk and compliance policies, practices and procedures which balance the needs of all stakeholders. 1.2.6 To determine an appropriate HR structure, allocate tasks and monitor the development of HR competence to deliver HR strategic objectives.

SABPP (2013)

Page 38: Hr standards  8 june 2017

STRATEGIC HRM PROCESS

Framework of HR policies & programmes

Environmental scan (PESTL)

HR structure, service model and capability

development

People strategy

HR strategic agenda

Organisation’s strategic intent

HR strategic agenda

HR business

plan

People strategy

Allocate roles & responsibilities

(line/HR/support functions)

MONITOR & EVALUATE

Page 39: Hr standards  8 june 2017

Strategic HR: It is all about alignment

Page 40: Hr standards  8 june 2017

Value of HR Audits“An HR Management performance audit is future orientatedand can identify areas for organisational improvement. HRAuditing crosses the boundaries between HR managementand auditing … it can be a suitable method for evaluating thecontribution of HR activities to organisational objectivesassessed on the basis of value for money.”

Dr Chris Andrews, HR Director: Bond University

Page 41: Hr standards  8 june 2017

What the Auditors are looking for?

Positive trend in results?

Sustainable?

Targets met?

External benchmarks?

Approach vs results?

Quality of results

Across whole organisation?

Up and down the organisation?

Extent of application

Sound?

Systematic?

Integrated?

Reviewed & updated?

Quality approach

Page 42: Hr standards  8 june 2017

HR Audit - Certification

Page 43: Hr standards  8 june 2017

Compliance guidelines

1. Identify all relevant laws (HR & others)2. Assess rules, codes and standards3. Do a risk analysis for your business4. Create a GRC framework for HR function5. Identify alignment, integration and gaps6. Combined Assurance - Fill gaps7. Arrange for HR audit and/or compliance

audits (calculate cost of non-compliance)8. Continuous improvement – GRC & business

Page 44: Hr standards  8 june 2017

Biggest lesson in compliance

You can get away doing something unethical or being non-compliant over the short term. But how long will it last? A day, a week, a

month, a year, a few years… Eventually the truth comes out.

It takes years to build a good reputation and only a moment to destroy it.

Build and maintain your ethical reputation.

Page 45: Hr standards  8 june 2017
Page 46: Hr standards  8 june 2017

Compliance with 4 things …

L R C S

Page 47: Hr standards  8 june 2017

Compliance is not only about rules, it is common sense.

Page 48: Hr standards  8 june 2017

We set HR standards!

[email protected] or [email protected](Professional Registration)[email protected] (CEO office)[email protected] (CEO & Strategy inputs)[email protected] (COO)[email protected] (HR Standards)[email protected] (HR Audits)[email protected] (Research)[email protected] (Learning & Quality)[email protected] (Events & HR Standards files)Website: www.sabpp.co.za Blog: hrtoday.meOffice: 223 Jan Smuts Ave, Parktown North, South AfricaTel: +27 11 045-5400 Fax: 011 482-4830