HOW TO SET UP YOUR ETIX SELLING STATION

in 11 Easy Steps

By Paul Kelley, Operations Coordinator Updated 3/28/2014

EXAMPLE SELLING STATIONEtix laptops and ticket printers are pre-installed and interchangeable. Make a selling station by combining 1 ticket printer and 1 laptop.

TICKET PRINTERYour ticket printer should include the four items above.

POWER CORD USB CABLE TICKET TRAY

PRINTER

LAPTOPYour laptop should include the four items above.

CHARGER MOUSE CREDIT CARD SWIPE

LAPTOP

STEP 1 REMOVE FRONT PANEL FROM PRINTERLift and remove front panel as shown. Set panel aside.

STEP 2 ATTACH TICKET TRAY Find the ticket slot on the side of the printer and insert the tray’s plastic lip into the slot.

STEP 3 PLUG IN AND POWER ONPlug in power cable and click the on switch. You will hear the printer “boot up”.

STEP 4 SET PRINT HEAD INTO DOWN POSITIONPress down firmly on the lever above the print head as shown. It will click into place.

STEP 5 LOAD TICKET STOCKPlace one stack of ticket stock in the bottom of the printer. Load ticket stock face-up and white edge first. If you are standing in front of the printer, you should be able to read the word “Etix” as shown.

CONTINUE LOADING STOCKSlide ticket stock under the metal runner and towards the print head. Continue until the printer grabs and resets ticket stock.

STEP 6 PRINT A TEST PAGEPress the “TEST” button on top of the printer.

SUCCESS!If you have loaded ticket stock correctly, a test page will print out as shown.

STEP 7 CONNECT TICKET PRINTER TO LAPTOPYour ticket printer connects to your laptop via USB. Plug one end of USB cable into the back of ticket printer as shown.

CONTINUE CONNECTING PRINTER TO LAPTOPPlug the other end into the laptop USB port labeled “BOCA.” The printer driver has been pre-installed on the laptop. No need to reinstall, simply plug and play.

STEP 8 POWER ON & PLUG IN PERIPHERALSPower on your laptop. Plug in your credit card swipe & mouse into any USB port that is not labeled “BOCA.”

STEP 9 LOG INTO WINDOWSClick on the “Ticket Seller” user account on the right. NOTE: The “Admin” user account is for Etix internal use only.

CONTINUE LOGGING INTo retrieve your password, please check your email for a message titled “Secure Laptop Login.” NOTE: The “Ticket Seller” password is for Windows login only and is completely separate from your Etix username and password.

STEP 10 CONNECT TO INTERNET Connect to your local secure wireless network or plug in directly via ethernet cable.

STEP 11 ACCESS THE ETIX SYSTEMClick on the “Etix” link in the middle of your desktop and login using Etix client login. For assistance please contact Client Services at 1-800-514-3849, option 2.

.

CONGRATULATIONS!Your Etix Selling Station is complete. Go sell some tickets!

NEED FURTHER ASSISTANCE?

For more Tips and Tricks, go to yourclient login site and click the HELP button.

Direct Link : goo.gl/ufVVZc

or

Call Etix Client Services 800.514-3849

Option 2

THANK YOU!