Post on 06-Mar-2018
HIAB COMPANY PRESENTATION 17 November 2017
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WE ARE HIAB Born in the Swedish
forests in 1944.
Founded by
true pioneers driven to
find a solution to a
business challenge.
Since our beginning
we have focused on
pioneering new
solutions for
load handling.
Today we are the
global leader in on-
road load handling
equipment, intelligent
services and
connected solutions.
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WE CREATED THIS INDUSTRY
Eric Sundin was an entrepreneur with a ski production business in Sweden.
More than seven decades ago, he developed a way to transfer the hydraulic
momentum from a truck engine into a lifting motion. This helped him lift
heavy timber from the forest onto his truck and to his ski factory. The Hiab
Method and our industry were born. Sundin co-founded Hiab in 1944.
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• Loader cranes
• Founded in Sweden in 1944
• Joined the group in 1985
• Key applications: delivery of building materials, industrial products, digging
• Forestry and recycling cranes
• Founded in Sweden in 1833
• Joined the group in 1978
• Key applications: forestry logging, heavy recycling
• Forestry cranes
• Founded in Finland in 1966
• Joined the group in 1988
• Key applications: forestry logging
• Truck mounted forklifts
• Founded in Ireland in 1945
• Joined the group in 2000
• Key applications: delivery of goods in a variety of industries including building, gas, agriculture, recycling and beverage
• Hooklifts and skiploaders
• Founded in Finland in 1949
• Joined the group in 1977
• Key applications: waste, recycling, construction, rescue, defence
• Tail lifts
• Founded in the UK in 1987
• Joined the group in 2008
• Key applications: local urban deliveries
• Tail lifts
• Founded in the USA in 1954
• Joined the group in 2000
• Key applications: local urban deliveries
• Tail lifts
• Founded in Sweden in the 1940s
• Joined the group in 2000
• Key applications: local urban deliveries
STRONG BRANDS ANSWERING CUSTOMER NEEDS
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BRANDS PART OF OUR PORTFOLIO OFFERING
• Founded in the USA in 1972
• Princeton complements Hiab’s
Truck Mounted Forklifts offering
as market leader in North
America
• Hiab acquired the loader crane
business of Argos Guindastes
Indústria e Comércio Ltda. In
October 2017
• Founded in Brazil in 2002 with
own production and distribution
• Sinotruk Hiab Equipment Ltd.
• Joint venture with China National
Heavy Duty Truck Group Co. Ltd.
since end 2013
• Focus on the Chinese loader cranes
market
TRUCK MOUNTED FORK LIFTS LOADER CRANES LOADER CRANES
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First hydraulic crane (1944) –
Hiab pioneering the industry
Award-winning
HiVisionTM for
forestry crane
operation system
ePTO concept for
electric powered crane
usage (2014)
First electric
MOFFETT truck
mounted forklift
(2013)
HiConnectTM connected
solution and service
(2017)
First Hiab serial crane –
the Hiab 190 (1949)
ProCareTM tiered
service offering
(2016)
Extended 2-year
warranty for loader
cranes and
demountables
(2016)
nDuranceTM coating
and paint process
(2014)
PIONEERING AT OUR CORE
Multiple crane innovations incl.
Crane Tip Control CTC Semi-
automatic Folding SAF,
Continuous Slewing (2016-17)
Start roll-out for
Hiab Original Spare
Parts Webshop
(2016)
Milestones of pioneering
2017 2000 1940 2015 2010
First hydraulic timber grapple
and rotator (1955)
First knuckle-boom crane (1956)
First forestry
crane with top
seat (1961)
First forestry
crane with
cabin (1984)
SPACE crane
operation system
(1990s)
Hexagonal crane design &
hi-tensile steel introduced (1970s)
Innovative 3-wheel
MOFFETT Mounty
(1986)
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A GLOBAL COMPANY
Whitney, UK DEL tail lifts
Dundalk, Ireland
MOFFETT truck
mounted forklifts
Bispgården, Sweden ZEPRO tail lifts
Hudiksvall, Sweden Test and Innovation Center
Raisio, Finland MULTILIFT demountables
Stargard, Poland
HIAB loader cranes,
JONSERED and LOGLIFT
forestry cranes
Zaragoza, Spain HIAB loader cranes
Tallmadge, USA WALTCO tail lifts
Chungbuk, South Korea HIAB loader cranes
TaiAn, China
HIAB loader cranes
(joint venture with Sinotruk)
Shanghai, China MULTILIFT demountables
Malmö, Sweden Hiab, Head Office
Helsinki, Finland Cargotec, Head Office
Metz, France
Regional Parts
Distribution Centre
Indianapolis, USA
Regional Parts
Distribution Centre
Sales & Services Sales, service and
distribution network in
more than 100 countries
Multi-assembly units (MAUs) and R&D centres
Head Offices
Regional parts
distribution centre
Santo Antonio da Patrulha, Brazil Argos loader cranes
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SERVING OUR CUSTOMERS
50% OF OUR CUSTOMERS
WOULD RECOMMEND
HIAB (NPS +30)
The satisfaction of our customers and operators –
ranging from proud single-truck owners to international fleet
companies and businesses – is paramount for us.
We constantly strive to deliver positive customer experience.
Hiab global customer satisfaction & NPS study 2017, sample 894 interviews
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CUSTOMER SOLUTIONS
BUILDING MATERIALS
SPECIAL LOGISTICS
FIRE & RESCUE
AGRICULTURE
LANDSCAPING
GLOBAL PRESENCE
Hiab Sales & Services
network serving
> 120 markets globally
CUSTOM SOLUTIONS
Marine Rail Wind
DIVERSE CUSTOMERS
Single Truck Owner Intl. Fleet Company
SOLUTION PROVIDER
Load handling equipment
Intelligent services
Connected solutions
CONSTRUCTION
WASTE MANAGEMENT
FORESTRY
DELIVERY LOGISTICS
RECYCLING
DEFENCE
We provide a comprehensive offering of load handling solutions for customers across multiple industries and segments. Above is only a selection.
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THE HIAB FAMILY
The dedicated and talented people of the Hiab family make Hiab a vibrant,
international company, and a great place to work and develop. In all we do, we are guided by our values: Reliable, Caring, and Pioneering.
dedicated employees *as of end Q3 2017
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We keep everyday life moving
by unlocking the full potential of load
handling in our customers’ businesses.
OUR MISSION
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We are the number one partner in global on-road
load handling, inspiring and shaping the industry.
The speed of life is faster than ever. Megatrends set new challenges for
businesses. We at Hiab see these as opportunities – and keep on developing
solutions for changing needs.
OUR VISION
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A NEW CHAPTER FOR HIAB
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TOTAL HIAB OFFERING
We offer a total solution tailored to customer needs. It is built on the combination of world-class load handling equipment, intelligent services and connected solutions.
Best-in-class
service network
and services
offering
Class-leading
load handling
equipment
Suite of
Connected
Solutions
offerings
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SERVICE
NETWORK
ORIGINAL
SPARE PARTS
Ensuring your Hiab
product stays the same
high-performing Hiab
product you invested in
from the start
CONNECTED
SERVICE
Stay one step ahead with
next-generation
intelligence to further
enhance productivity,
efficiency and safety for
your business
LIFECYCLE
SERVICES
With the global service
network and experts,
we support you whenever
and wherever you need us
Supporting you from
installation to predictive
maintenance and all the
way to extending your
equipment lifetime
STRONG SERVICE OFFERING
HIAB CONNECTED SOLUTIONS – CONNECTING DEEPER WITH
THE CUSTOMER
Our ambition to enable all new Hiab
equipment to be connected by 2018.
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PROVIDING SOLUTIONS
CREATING CUSTOMER
VALUE
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SUSTAINABLE SOLUTIONS
ENDURING
QUALITY
ENVIRONMENTALLY
FRIENDLY
OPERATIONAL
SAFETY
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CREATING CUSTOMER SUCCESS
WorkSafe Awards by Victoria
State Government Australia
‘Best solution
to manual handling issue’
Miglas Australia Pty Ltd.
& Hiab Australia MOFFETT
Noise Abatement Society
‘Quiet Logistics’ Award in UK
‘Bringing peace
to delivery sites’
Pets at Home Ltd. & Hiab UK
Product: MOFFETT E-Series
https://www.youtube.com/watch?v=nZ2TPRZpo_g https://www.youtube.com/watch?v=F4pVYzUYXng
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INVEST INTO GROWTH
0
200
400
600
800
1000
1200
61 100 140
840 928
1,036 13.5
10.8
7.3
2014 2015 2016
Sales MEUR Operating profit MEUR Operating profit %
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TOGETHER WE ARE STRONGER
We have high ambitions for the future. The best way to reach our goals in a changing business environment is by partnering up. We collaborate. We engage. We work with professionals from different fields to pioneer new solutions. Whether you are a customer, business partner, researcher, service provider, supplier, media, or a professional – partner with us to make an impact!
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INSPIRING AND SHAPING THE FUTURE OF LOAD HANDLING
www.hiab.com
CONNECT WITH HIAB
www.cargotec.com
Nasdaq Helsinki: CGCBV
Cargotec enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Its business areas Kalmar, Hiab and MacGregor are pioneers
in their fields, creating sustainable value for their customers. Cargotec’s vision is to be the leader in
intelligent cargo handling.
HIAB IS PART OF THE CARGOTEC CORPORATION
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CONNECT TO SHAPE OUR FUTURE
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