HIAB COMPANY PRESENTATION · PDF fileHIAB COMPANY PRESENTATION 17 November 2017 . l ......

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HIAB COMPANY PRESENTATION 17 November 2017

Transcript of HIAB COMPANY PRESENTATION · PDF fileHIAB COMPANY PRESENTATION 17 November 2017 . l ......

Page 1: HIAB COMPANY PRESENTATION · PDF fileHIAB COMPANY PRESENTATION 17 November 2017 . l ... international company, ... CREATING CUSTOMER SUCCESS

HIAB COMPANY PRESENTATION 17 November 2017

Page 2: HIAB COMPANY PRESENTATION · PDF fileHIAB COMPANY PRESENTATION 17 November 2017 . l ... international company, ... CREATING CUSTOMER SUCCESS

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WE ARE HIAB Born in the Swedish

forests in 1944.

Founded by

true pioneers driven to

find a solution to a

business challenge.

Since our beginning

we have focused on

pioneering new

solutions for

load handling.

Today we are the

global leader in on-

road load handling

equipment, intelligent

services and

connected solutions.

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WE CREATED THIS INDUSTRY

Eric Sundin was an entrepreneur with a ski production business in Sweden.

More than seven decades ago, he developed a way to transfer the hydraulic

momentum from a truck engine into a lifting motion. This helped him lift

heavy timber from the forest onto his truck and to his ski factory. The Hiab

Method and our industry were born. Sundin co-founded Hiab in 1944.

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• Loader cranes

• Founded in Sweden in 1944

• Joined the group in 1985

• Key applications: delivery of building materials, industrial products, digging

• Forestry and recycling cranes

• Founded in Sweden in 1833

• Joined the group in 1978

• Key applications: forestry logging, heavy recycling

• Forestry cranes

• Founded in Finland in 1966

• Joined the group in 1988

• Key applications: forestry logging

• Truck mounted forklifts

• Founded in Ireland in 1945

• Joined the group in 2000

• Key applications: delivery of goods in a variety of industries including building, gas, agriculture, recycling and beverage

• Hooklifts and skiploaders

• Founded in Finland in 1949

• Joined the group in 1977

• Key applications: waste, recycling, construction, rescue, defence

• Tail lifts

• Founded in the UK in 1987

• Joined the group in 2008

• Key applications: local urban deliveries

• Tail lifts

• Founded in the USA in 1954

• Joined the group in 2000

• Key applications: local urban deliveries

• Tail lifts

• Founded in Sweden in the 1940s

• Joined the group in 2000

• Key applications: local urban deliveries

STRONG BRANDS ANSWERING CUSTOMER NEEDS

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BRANDS PART OF OUR PORTFOLIO OFFERING

• Founded in the USA in 1972

• Princeton complements Hiab’s

Truck Mounted Forklifts offering

as market leader in North

America

• Hiab acquired the loader crane

business of Argos Guindastes

Indústria e Comércio Ltda. In

October 2017

• Founded in Brazil in 2002 with

own production and distribution

• Sinotruk Hiab Equipment Ltd.

• Joint venture with China National

Heavy Duty Truck Group Co. Ltd.

since end 2013

• Focus on the Chinese loader cranes

market

TRUCK MOUNTED FORK LIFTS LOADER CRANES LOADER CRANES

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First hydraulic crane (1944) –

Hiab pioneering the industry

Award-winning

HiVisionTM for

forestry crane

operation system

ePTO concept for

electric powered crane

usage (2014)

First electric

MOFFETT truck

mounted forklift

(2013)

HiConnectTM connected

solution and service

(2017)

First Hiab serial crane –

the Hiab 190 (1949)

ProCareTM tiered

service offering

(2016)

Extended 2-year

warranty for loader

cranes and

demountables

(2016)

nDuranceTM coating

and paint process

(2014)

PIONEERING AT OUR CORE

Multiple crane innovations incl.

Crane Tip Control CTC Semi-

automatic Folding SAF,

Continuous Slewing (2016-17)

Start roll-out for

Hiab Original Spare

Parts Webshop

(2016)

Milestones of pioneering

2017 2000 1940 2015 2010

First hydraulic timber grapple

and rotator (1955)

First knuckle-boom crane (1956)

First forestry

crane with top

seat (1961)

First forestry

crane with

cabin (1984)

SPACE crane

operation system

(1990s)

Hexagonal crane design &

hi-tensile steel introduced (1970s)

Innovative 3-wheel

MOFFETT Mounty

(1986)

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A GLOBAL COMPANY

Whitney, UK DEL tail lifts

Dundalk, Ireland

MOFFETT truck

mounted forklifts

Bispgården, Sweden ZEPRO tail lifts

Hudiksvall, Sweden Test and Innovation Center

Raisio, Finland MULTILIFT demountables

Stargard, Poland

HIAB loader cranes,

JONSERED and LOGLIFT

forestry cranes

Zaragoza, Spain HIAB loader cranes

Tallmadge, USA WALTCO tail lifts

Chungbuk, South Korea HIAB loader cranes

TaiAn, China

HIAB loader cranes

(joint venture with Sinotruk)

Shanghai, China MULTILIFT demountables

Malmö, Sweden Hiab, Head Office

Helsinki, Finland Cargotec, Head Office

Metz, France

Regional Parts

Distribution Centre

Indianapolis, USA

Regional Parts

Distribution Centre

Sales & Services Sales, service and

distribution network in

more than 100 countries

Multi-assembly units (MAUs) and R&D centres

Head Offices

Regional parts

distribution centre

Santo Antonio da Patrulha, Brazil Argos loader cranes

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SERVING OUR CUSTOMERS

50% OF OUR CUSTOMERS

WOULD RECOMMEND

HIAB (NPS +30)

The satisfaction of our customers and operators –

ranging from proud single-truck owners to international fleet

companies and businesses – is paramount for us.

We constantly strive to deliver positive customer experience.

Hiab global customer satisfaction & NPS study 2017, sample 894 interviews

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CUSTOMER SOLUTIONS

BUILDING MATERIALS

SPECIAL LOGISTICS

FIRE & RESCUE

AGRICULTURE

LANDSCAPING

GLOBAL PRESENCE

Hiab Sales & Services

network serving

> 120 markets globally

CUSTOM SOLUTIONS

Marine Rail Wind

DIVERSE CUSTOMERS

Single Truck Owner Intl. Fleet Company

SOLUTION PROVIDER

Load handling equipment

Intelligent services

Connected solutions

CONSTRUCTION

WASTE MANAGEMENT

FORESTRY

DELIVERY LOGISTICS

RECYCLING

DEFENCE

We provide a comprehensive offering of load handling solutions for customers across multiple industries and segments. Above is only a selection.

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3,251

THE HIAB FAMILY

The dedicated and talented people of the Hiab family make Hiab a vibrant,

international company, and a great place to work and develop. In all we do, we are guided by our values: Reliable, Caring, and Pioneering.

dedicated employees *as of end Q3 2017

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We keep everyday life moving

by unlocking the full potential of load

handling in our customers’ businesses.

OUR MISSION

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We are the number one partner in global on-road

load handling, inspiring and shaping the industry.

The speed of life is faster than ever. Megatrends set new challenges for

businesses. We at Hiab see these as opportunities – and keep on developing

solutions for changing needs.

OUR VISION

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A NEW CHAPTER FOR HIAB

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TOTAL HIAB OFFERING

We offer a total solution tailored to customer needs. It is built on the combination of world-class load handling equipment, intelligent services and connected solutions.

Best-in-class

service network

and services

offering

Class-leading

load handling

equipment

Suite of

Connected

Solutions

offerings

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SERVICE

NETWORK

ORIGINAL

SPARE PARTS

Ensuring your Hiab

product stays the same

high-performing Hiab

product you invested in

from the start

CONNECTED

SERVICE

Stay one step ahead with

next-generation

intelligence to further

enhance productivity,

efficiency and safety for

your business

LIFECYCLE

SERVICES

With the global service

network and experts,

we support you whenever

and wherever you need us

Supporting you from

installation to predictive

maintenance and all the

way to extending your

equipment lifetime

STRONG SERVICE OFFERING

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HIAB CONNECTED SOLUTIONS – CONNECTING DEEPER WITH

THE CUSTOMER

Our ambition to enable all new Hiab

equipment to be connected by 2018.

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PROVIDING SOLUTIONS

CREATING CUSTOMER

VALUE

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SUSTAINABLE SOLUTIONS

ENDURING

QUALITY

ENVIRONMENTALLY

FRIENDLY

OPERATIONAL

SAFETY

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CREATING CUSTOMER SUCCESS

WorkSafe Awards by Victoria

State Government Australia

‘Best solution

to manual handling issue’

Miglas Australia Pty Ltd.

& Hiab Australia MOFFETT

Noise Abatement Society

‘Quiet Logistics’ Award in UK

‘Bringing peace

to delivery sites’

Pets at Home Ltd. & Hiab UK

Product: MOFFETT E-Series

https://www.youtube.com/watch?v=nZ2TPRZpo_g https://www.youtube.com/watch?v=F4pVYzUYXng

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INVEST INTO GROWTH

0

200

400

600

800

1000

1200

61 100 140

840 928

1,036 13.5

10.8

7.3

2014 2015 2016

Sales MEUR Operating profit MEUR Operating profit %

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TOGETHER WE ARE STRONGER

We have high ambitions for the future. The best way to reach our goals in a changing business environment is by partnering up. We collaborate. We engage. We work with professionals from different fields to pioneer new solutions. Whether you are a customer, business partner, researcher, service provider, supplier, media, or a professional – partner with us to make an impact!

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INSPIRING AND SHAPING THE FUTURE OF LOAD HANDLING

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www.cargotec.com

Nasdaq Helsinki: CGCBV

Cargotec enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Its business areas Kalmar, Hiab and MacGregor are pioneers

in their fields, creating sustainable value for their customers. Cargotec’s vision is to be the leader in

intelligent cargo handling.

HIAB IS PART OF THE CARGOTEC CORPORATION