Berlin, February 28, 2017

thyssenkrupp Elevator AG

Harnessing the power of IoT and cloud technology to transform elevator services

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thyssenkrupp Elevator

+50,000 employees

+24,000 service technicians

1.2 million units under maintenance

€7.5 billion in sales

900 locations

150 countries

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Since 2000, thenumber ofhigh-rises

(>200 m) has

tripled70%of the global

population will beliving in cities

by 2050

As urban populations increase,

buildings in cities are growing taller

to accommodate them.

4 thyssenkrupp Elevator AG Columbia University Study, 2010

Riding 6 years

Waiting 16.6 years

Manhattan

…the building manager or someone inside the elevator is calling us

When do we know something iswrong?

Recognise failure patterns

Resolve failures before they occur

Avoid non-essential out-of-service maintenance

Reduce time required to resolve failures

Wouldn’t it be great to be proactive?

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Evolution

BigData

Industry4.0Urbanization Cloud

MonitoringGlobalization

Efficient

InnovationConnected

RevolutionSolution

Internet

GameChanging

Sharing

Intelligent

Web2.0

Algorithms

CloudServiceInternet of Things

Digitalization

New Era

thyssenkrupp: applying IoT to transform

the elevator industry

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+Machine learning

Cloud based storage

+

Elevator

MAX

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Elevator data always at hand

Digital-age partners for our technicians

Better informed, enhanced troubleshooting, less stress

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Cultural Change

Core Business ProcessMachine Learning

Big Data

Internet of Things IoT

Business Model Transformation

Strong Business Case

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• Increased elevator availability

• Quicker service interventions

• Further improved safety and reliability

• Better capacity for planning

• Transparency in service data

• Improved elevator lifetime

MAX

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Next step

Mixed reality, hands-free with Microsoft HoloLens

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Industrial Internet of Things

Empowering our people, transforming the elevator industry and dramatically increasing availability

Long-term impacton business model

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Q&A