Happiness+CultureCatalysts for Business Growth

a Zen Doughboy Happiness+Culture Lab

October 2015

JanitorBiochemistry Major

Nonprofit Board MemberBusiness Mentor

Serial Entrepreneur

Anthony Ware, Catalyst & CEOZen Doughboy

Social:@zendoughboy

LinkedIn:linkedin.com/in/anthonyware

Email:anthony@zendoughboy.com

Phone:+1 317 426 0239

● ROI of Happiness+Culture● Science for Happiness+Culture● Work/Life Balance Myth● Business Case for Happiness+Culture

By the end of this Lab...

“You must unlearn what you have learned”

–Yoda

Hypothesis

Why did you get out of bed today?

What does happiness mean to you?

What does culture mean to you?

Happiness + Culture = Human

Happiness + Culture

Ping Pong Tables

Science-based

Positive Psychology

Flow

Self-Awareness

Compassion

Empathy

Work/Life Myth

67%

Gallup 2014

$500B+

“Like attracts like, a fact which is indisputable.”

–Napoleon Hill

Happy Humans

SuccessfulBusiness

Harter et al. 2010, Causal Impact of Employee Work Perceptions on the Bottom Line of Organizations

2x More Impact

Happiness and Culture can Scale

Culture is the secret formula of your business.

no two business cultures are the same

“...culture, engagement, and employee retention are now the

top talent challenges facing business leaders.”

–Deloitte, 2015

Happiness+Culture by Design

Human Define Ideate Co-Create Share

Adapted from Design Thinking Model by Stanford Design School

PurposeValues

Behaviors

Happiness+Culture as Catalysts

Better Retention

Sick Leave 66% (Forbes)

Burnout 125% (HBR)

Turnover 51% (Gallup)

Happiness+Culture as Catalysts

Harvard Business Review

More Engagement

Sales 37% (Martin Seligman)

Productivity 31% (Greenberg & Arawaka)

Creativity 300% (HBR)

Profits 22-33% (HBR)

Happiness+Culture as Catalysts

Harvard Business Review

20 FTEs 75 FTEs 100 FTEs

Happier employees are healthier people…decrease in sickness absence by just 1 day per employee would benefit you by:

$3,333 $12,500 $16,667

Happier employees don't leave as often…10% reduction in staff turnover would benefit you by:

$5,120 $19,200 $25,600

Happier employees are more productive…1% increase in productivity would benefit you by:

$8,000 $30,000 $40,000

Helping your employees become happier could benefit you at least: $16,453 $61,700 $82,267

Assumptions● Figure based on the national average salary of $40,000, and assumes 40% overhead and 240 annual working days.● Figure based on the assumption that the cost of recruiting, training and covering someone leaving is approximately

equivalent to 40% of their annual salary – here taken to be $40,000.

Happiness+Culture as Catalysts

“Leadership is in charge of the culture. Everything stems from the top. If the

system is broken, it's their fault.”–Gary Vaynerchuk

Commitment

Mindset = No more status quo

Intention = Focused

Resources = Time and Money

CEO must believe people are you #1 value.

Self-Awareness

Know the current challenges…

...think happiness and culture are like rainbows and unicorns

...won’t let go of status quo

...resistant to change

Human Experiences

Unlimited vacation

Parental leave

Ask and listen your employees?

Informal 1-on-1 convos

New hire welcome days

Celebrate success and failure

Why are you in business beyond making money?

Why do you do what you do?

Purpose

What are the three most important principles that should guide our decisions?

Values

Action

Do our actions reflect our values?

Are there times when we don’t do what we say we do?

Happiness+Culture at Work Surveyresults for individuals and your business

Reflection by Employees

Granular Reports for Management

Measure

Measure

Employee referrals for new hires

Speaking engagements by your team

Sales leads from your team

Be the Ecologist...

How can we help?

For:Questions

Information on Zen Doughboy Services

anthony@zendoughboy.com+1 317 426 0239www.zendoughboy.com

@zendoughboy