GRIEVANCE PROCEDURE

Grievance – official complaint Grievance Process – resolution process

Procedural Precedent Setting

ARBITRATION

Arbitration – judicial process Arbitrator – impartial outsider Precedent Setting Not used in bargaining

PRO-ARBITRATION LEGISLATION

Lincoln Mills Trilogy Cases Collyer Insulated Wire Misco Gilmer v. Interstate Johnson Lane Corp Eastern Associated Coal and the United

Mine Workers

SOME LEGISLATION WEAKENS ARBITRATION AGREEMENTS

Gardner-Denver Anchor Motor Freight FLSA decision McDonald v. City of West Branch, MI

PREPARING FOR ARBITRATION

Selection Process Permanent Arbitrator Ad Hoc Arbitrator Permanent Panel Mini (Expedited) Arbitration

Preparation Activities

ARBITRATOR RESPONSIBILITIES

Follow Code of Ethics Bound by language of agreement Fair, incorruptible and unbiased Knowledgeable Responsible for proceedings Prompt and clear award

GRIEVANCE MEDIATION

Relatively new Informal Quick Non-binding