FROM INSPIRATION TO PERSPIRATION Steve Rogers, Sopheon.

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FROM INSPIRATION TO FROM INSPIRATION TO PERSPIRATIONPERSPIRATION

Steve Rogers, SopheonSteve Rogers, Sopheon

Pet RocksPet Rocks

Aiming for successful new productsAiming for successful new products

CompetitionCompetitionMarketsMarkets

TechnologyTechnology Speed, efficiency, and quality

Pace of change

Global competition

A blend of approaches for effective NPDA blend of approaches for effective NPD

• Product –led innovation– New Technologies– Accidental inventions

• Market-led innovation– Market research and demand– Regulatory change– Competitive challenges

• Asset-led innovation– Brand strength– Domain expertise– Factory capacity

How fuzzy is Innovation?How fuzzy is Innovation?

Gate 0 Gate 1 Gate 2 Gate 4 Gate 5

DevelopmentScoping Testing & Validation

Gate 3

Build Business

CaseDiscovery Launch

Concept Development Concept-to-LaunchIdea Development

How Fuzzy is Innovation?How Fuzzy is Innovation?

http://www.myscienceproject.org/j-wall.html

What is the ‘Front End’What is the ‘Front End’

Idea Idea BankBank

Market DrivenMarket Driven

Technology DrivenTechnology Driven

Applied Applied ResearchResearch

White Space White Space FindingFinding

Fundamental Fundamental ResearchResearch

Focus Focus GroupsGroups

VOC or VOC or InsightsInsights

Idea Idea CampaignsCampaigns

Strategic Business and Strategic Business and Product PlanningProduct Planning

New Product Development Technology Development

Concept

Concept

Concept

Knowledge Knowledge DiscoveryDiscovery

Knowledge Knowledge DiscoveryDiscovery

Knowledge Knowledge DiscoveryDiscovery

Knowledge Knowledge DiscoveryDiscovery

Knowledge Knowledge DiscoveryDiscovery

Knowledge Knowledge DiscoveryDiscovery

IP Disclosure

Concept Development

Procurement

Licensing Additional research

EMPIRICAL NPDEMPIRICAL NPDMeasuring InnovationMeasuring Innovation

Empirical NPD: Measuring InnovationEmpirical NPD: Measuring Innovation

Identifying critical success factorsIdentifying critical success factors

• Research by academics and consultancies to find out differences between ‘winners’ and ‘losers’ – Booz-Allen – Cooper & Edgett – Clark & Wheelwright – McGrath

Success storiesSuccess stories

What has gone on... What some have achieved...

Over 50% of executives are dissatisfied with the return on innovation spending Boston Consulting Group; Innovation 2005

Parker Hannifin: Increase in organic growth of approximately $500M Corning: 15% increase in revenue from key product line

Over 36% of top managers (Senior VP and above) say their companies govern innovation in an ad hoc manner. September 2007 McKinsey Quarterly Survey of Business Executives

Aberdeen Study: 75% of best-in-class tool’s clients see adoption rates of 75-90%, far ahead of industry averages

Percent R&D spent on new products ranges from 3% (worst performers) to 50% (top performers) David Drickmamer, Industry Week, Jan 2004

Glatfelter: Saw 10-15% more ideas evaluated 500% increase in highly innovative new products

>70% of projects take longer than expected Elite Consulting

Top performers time to market less than ¼ of worst performers David Drickmamer, Industry Week, Jan 2004

Fortune 50 Bank: Reduced time-to-market by 10% and reduced standard deviation of target launch dates by 50%

KPI ExamplesKPI Examples

Key Performance Indicators Bottom 25% Median Top 25%

Percentage of sales from products launched the previous year 10% 15% 25%

Time to market 258 days 150 days 60 days

Products launched on budget 50% 75% 90%

Products launched on time 30% 60% 86%

Percent R&D spent on new products 3% 25% 50%

4 Measures4 Measures

Better value for each new product, improvement in product mix: New to the World : Line-extension

Better success rate for the new products launched – more achieve the predicted revenue/margin

Greater throughput of products – more launches with proportionally less resource

Shorter time to market for each new product - each extra week available for sale = more revenue

Instant AuditInstant Audit

MOVING FORWARDMOVING FORWARDTaming the tiger, turning creativity into a process at the fuzzy front endTaming the tiger, turning creativity into a process at the fuzzy front end

Bringing StructureBringing Structure

• Cooper & Edgett’s work on Stage-Gate™ gave substance to the Development Process

• Through research of successful products, they defined – factors that indicate product success,– decision points to assess those factors– deliverables that measure those factors– and a process to hang it together

Bringing Process into the Front EndBringing Process into the Front End

Idea Idea BankBank

Market DrivenMarket Driven

Technology DrivenTechnology Driven

Applied Applied ResearchResearch

White Space White Space FindingFinding

Fundamental Fundamental ResearchResearch

Focus Focus GroupsGroups

VOC or VOC or InsightsInsights

Idea Idea CampaignsCampaigns

Strategic Business and Strategic Business and Product PlanningProduct Planning

Concept

Concept

Concept

Knowledge Knowledge DiscoveryDiscovery

Knowledge Knowledge DiscoveryDiscovery

Knowledge Knowledge DiscoveryDiscovery

Knowledge Knowledge DiscoveryDiscovery

Knowledge Knowledge DiscoveryDiscovery

Knowledge Knowledge DiscoveryDiscovery

Concept Development

New Product Development

Procurement

Licensing Additional research

Technology Development

IP Disclosure

Idea Campaign ProcessIdea Campaign Process

Idea Development ProcessIdea Development Process

Process to Develop IdeasProcess to Develop Ideas

Completing the CampaignCompleting the Campaign

Connecting ProcessesConnecting Processes

Here’s an idea from this campaign that has been

taken through to ‘Concept Development’

Here’s an idea from this campaign that has been

taken through to ‘Concept Development’

Trace the idea in to concept development

Trace the idea in to concept development

FRONT-END PORTFOLIO FRONT-END PORTFOLIO MANAGEMENTMANAGEMENT

Corporate criteria to find great ideas?Corporate criteria to find great ideas?

Portfolio PrioritizationPortfolio Prioritization

Assess, Monitor & ReviewAssess, Monitor & Review

MANAGING FUZZY CONTENT AT MANAGING FUZZY CONTENT AT THE FRONT OF NPDTHE FRONT OF NPD

The last bastion of fuzzy?The last bastion of fuzzy?

Success factors at the front endSuccess factors at the front end

• Process Process – Effective assessment and screening – connectivity – doesn’t drop into a black hole

• PortfolioPortfolio, measurement and continuous improvement• Culture of innovationCulture of innovation, engagement of people, blend of

disciplines (process adoption)• The capture and application of organisational organisational

knowledgeknowledge– Even this isn’t as ‘fuzzy’ as we tend to think

• Structure in unstructured content• Tools for the job

Organisational KnowledgeOrganisational Knowledge

• Know what you know– Have we done this before– Example: State funded research agency• Proportion of research being repeated?

– Example: Chemicals industry• IP Disclosure failures?

Shared Shared drivesdrives

Monitor for Knowledge DiscoveryMonitor for Knowledge Discovery

newsnews

Internal Internal sourcessources

Tech Tech specsspecs

Best Best PracticesPractices

Document Document MgmtMgmt

StandardsStandardsIndustry Industry JournalsJournals

RegulationsRegulations

Idea Idea BankBank

ProjectsProjects

Related Related DocumentsDocuments

ProductsProducts

External sourcesExternal sources

PatentsPatents

KnowledgKnowledge e

DiscoveryDiscovery

KnowledgKnowledge e

DiscoveryDiscovery

Whitespace Deliverable 3:Whitespace Deliverable 3:Free Space Matrix – for each CompositeFree Space Matrix – for each Composite

Data has been randomised for reasons of confidentiality

Whitespace Deliverable Whitespace Deliverable 4: 4: Impact for research portfolioImpact for research portfolio

Some current initiatives are not ‘Free to Operate’

Some current initiatives are not ‘Free to Operate’

Opportunity for new initiatives and partnerships

Opportunity for new initiatives and partnerships

Data has been randomised for reasons of confidentiality