Post on 12-Jan-2017
One University, How Many Accounts?
Chris BarrowsHigh Ed Web
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Fostering A Community of Collaboration and Learning
Chris Barrows (@CBarrows)
Photo Credit: Sy Aybudu
Who Am I?
Photo credit: Sy Aybudu #heweb15
Photo Credit: Sy Aybudu #heweb15Photo credit - Flickr User: Mat-
Digital Communications Group
nyu.edu/digicomm @NYUDigiComm
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The NYU Social Team
nyu.edu/socialmedia
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Photo Credit: Sy Aybudu
Get To Know NYU
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NYU’s Global Locations
Graphic Credit: Mark Courtney #heweb15
The Collaborative Hurdle
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What Challenges Do YOU Face?
Organizational Structure
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Politics
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Technology
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Time
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Leadership Buy-In
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YouTube Credit: Fox Television - Futurama
But I have good news for you
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Overcoming Hurdles
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Crossing the streams is OK!
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It Starts With You
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Collaboration “To Do’s”
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To DoBuild Communication
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Build A Key Contact List
Include: 1. Phone Number 2. Email 3. Role | Title 4. Accounts Managed 5. Connections
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Example: Advanced Contact List
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To DoEstablishing Relationships
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It Takes Two (or more)
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Determine Personality
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Take It Offline
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Listen and Learn
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Say “Hello”
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and “Thank You”
Say “Hello”
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Track Relationship Growth
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• What ideas have you provide others?
• What ideas have others provided you?
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To Do Provide Value
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“How can I help you?”
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Giving Without Being Crushed: http://bit.ly/TimMcGiving
“What’s In It FROM Me?” - Tim McDonald@TAMcDonald
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Conduct Trainings
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NYU iLearn Program (Summer 2015)
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Utilize Feedback#heweb15
To DoSupport Value w/ Data
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Data Rules
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But not everyone GETS it
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Speak Their Language
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Speak Their Language
• Be brief • Be visual • Be honest • Provide meta data
Helpful Hints
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To DoEstablish A Community
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Provide Resources
nyu.edu/socialmedia
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NYU Social Media Ambassadors
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“The Social Media Ambassadors Group is designed to facilitate community amongst the members increasing knowledge, awareness, and best practices in the areas of social media at NYU.”
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Provide Key Updates
Screenshot: NYU Scoop It Page
http://www.scoop.it/t/nyu-social-media-ambassador-share-board
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Provide Key Updates
Screenshot: NYU Scoop It Page
http://blogs.nyu.edu/digital-communications/
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#CongratagradNYU
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Ted Rubin Says It Best…
Graphic Credit: AgoraPulse
@TedRubin
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