Fostering A Community of Collaboration and Learning (Higher Ed Web 2015)

One University, How Many Accounts?

Chris BarrowsHigh Ed Web

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Fostering A Community of Collaboration and Learning

Chris Barrows (@CBarrows)

Photo Credit: Sy Aybudu

Who Am I?

Photo credit: Sy Aybudu #heweb15

Photo Credit: Sy Aybudu #heweb15Photo credit - Flickr User: Mat-

Digital Communications Group

nyu.edu/digicomm @NYUDigiComm

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The NYU Social Team

nyu.edu/socialmedia

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http://nyu.edu/socialmedia

Photo Credit: Sy Aybudu

Get To Know NYU

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NYU’s Global Locations

Graphic Credit: Mark Courtney #heweb15

The Collaborative Hurdle

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What Challenges Do YOU Face?

Organizational Structure

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Politics

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Technology

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Time

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Leadership Buy-In

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YouTube Credit: Fox Television - Futurama

But I have good news for you

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Overcoming Hurdles

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Crossing the streams is OK!

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It Starts With You

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Collaboration “To Do’s”

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To DoBuild Communication

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Build A Key Contact List

Include: 1. Phone Number 2. Email 3. Role | Title 4. Accounts Managed 5. Connections

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Example: Advanced Contact List

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To DoEstablishing Relationships


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It Takes Two (or more)

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Determine Personality

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Take It Offline

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Listen and Learn

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Say “Hello”

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and “Thank You”

Say “Hello”

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Track Relationship Growth

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• What ideas have you provide others?

• What ideas have others provided you?

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To Do Provide Value


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“How can I help you?”

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Giving Without Being Crushed: http://bit.ly/TimMcGiving

“What’s In It FROM Me?” - Tim McDonald@TAMcDonald

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http://bit.ly/TimMcGiving

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Conduct Trainings

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NYU iLearn Program (Summer 2015)

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Utilize Feedback#heweb15

To DoSupport Value w/ Data


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Data Rules

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But not everyone GETS it

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Speak Their Language

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Speak Their Language

• Be brief • Be visual • Be honest • Provide meta data

Helpful Hints

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To DoEstablish A Community


Provide Resources

nyu.edu/socialmedia

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NYU Social Media Ambassadors

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“The Social Media Ambassadors Group is designed to facilitate community amongst the members increasing knowledge, awareness, and best practices in the areas of social media at NYU.”

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Provide Key Updates

Screenshot: NYU Scoop It Page

http://www.scoop.it/t/nyu-social-media-ambassador-share-board

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Provide Key Updates

Screenshot: NYU Scoop It Page

http://blogs.nyu.edu/digital-communications/

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#CongratagradNYU

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Ted Rubin Says It Best…

Graphic Credit: AgoraPulse

@TedRubin

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@CBarrows

Thank You!

[email protected]

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Fostering A Community of Collaboration and Learning (Higher Ed Web 2015)

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