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Audience Strategies for Higher Education

#CarnegieConf

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My Fun Fact

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Yesterday: A simple approach to reaching audiences

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‘Traditional’ demographics don’t always tell the full story

Free coding classes at the New York Public Library, what percent

were women? 73%

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Today: Real-time data dictates targeting decisions

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“...put people, every individual distinctly, at the center of your entire marketing

strategy.

right message to the right individual all day or night just when they need it.”

Audience Signals = Greater Profit

-53%CPA decrease

+10%Conversion increase

+20%Conversion rate increase

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Now what?

FindKeep

Grow

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Now what?

FindKeep

Grow

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Now what?

FindKeep

Grow

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Now what?

FindKeep

Grow

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Who are your most valuable student prospects?

7,369,578,896

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Collect

STEP 1: COLLECTStart With Who You Know

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Proprietary + ConfidentialSTEP 2: ORGANIZE According to The Student’s Path to Enrollment

Homepage

School Page

Degree Page

Enrollment

Prospective Students

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Proprietary + ConfidentialSTEP 2: ORGANIZE According to The Student’s Path to Enrollment

Prospective Students

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Proprietary + ConfidentialSTEP 2: ORGANIZE According to The Student’s Path to Enrollment

Homepage

Prospective Students

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Proprietary + ConfidentialSTEP 2: ORGANIZE According to The Student’s Path to Enrollment

Homepage

School Page

Degree Page

Prospective Students

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Proprietary + ConfidentialSTEP 2: ORGANIZE According to The Student’s Path to Enrollment

Homepage

School Page

Degree Page

Enrollment

Prospective Students

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Homepage

School Page

Degree Page

Enrollment

Prospective Students

ORGANIZE According to The Path to Enrollment

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Homepage

School Page

Degree Page

Enrollment

Prospective Students

ORGANIZE According to The Path to Enrollment

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Homepage

School Page

Degree Page

Enrollment

Prospective Students

ORGANIZE According to The Path to Enrollment

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❏ Collect touchpoints of students you knowFind

Grow

Keep❏ Organize according to

the journey to enrollment

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Grow

Prospect New Students to Grow Your Student Base

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Filling the Journey to Enrollment Funnel

Homepage

School Page

Degree Page

Enrollment

Prospective Students

Students we know

Students we don’t know

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FOUNDATIONDemographic Targeting

Contextual Targeting

NEXT LEVEL

Your Audience Data

Reaching Students We Don’t Know

Find New Students Similar to the Students You Already Know

Group of your enrolled students

Analyze:● Search behavior● Browsing behavior

Find prospective students with similar behaviors

“Best colleges in Boston”

Boston.com

Your Data Google Data+

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❏ Audience first approach

❏ Leverage your data to grow your student base

❏ Use Google data to fill the gaps

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FindKeep

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Keep & Re-Engage with Students

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Homepage

School Page

Degree Page

Enrollment

Prospective Students

Remember to ORGANIZE According to The Path to Enrollment

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Homepage

School Page

Degree Page

Enrollment

Prospective Students

Remember to ORGANIZE According to The Path to Enrollment

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Homepage

School Page

Degree Page

Enrollment

Prospective Students

Remember to ORGANIZE According to The Path to Enrollment

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Homepage

School Page

Degree Page

Enrollment

Prospective Students

UNDERSTAND Student Behavior as They Move Through the Funnel

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Homepage

Enrollment

Prospective Students

UNDERSTAND Student Behavior as They Move Through the Funnel

Sophomore in HS - starting to explore schools

Homepage

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Homepage

School Page

Degree Page

Prospective Students

UNDERSTAND Student Behavior as They Move Through the Funnel

Sophomore in HS - starting to explore schools

Decided on Boston - Unsure of Degree

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Homepage

School Page

Degree Page

Enrollment

Prospective Students

UNDERSTAND Student Behavior as They Move Through the Funnel

Sophomore in HS - starting to explore schools

Decided on Boston - Unsure of Degree

Ready to enroll - deciding between BU, NU, BC

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Your Audience

RE-ENGAGE with Your Most Valuable Prospective Students

❏ Students who know you

❏ New student acquisition - SA

Homepage Didn’t Enroll

RemarketingSearch + Display

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Your Audience

RE-ENGAGE with Your Most Valuable Prospective Students

❏ Students who know you

❏ New student acquisition - SA

Enrollment Page Didn’t Enroll

RemarketingSearch + Display

Custom MessagingAdditional Budget

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FindKeep

Grow

❏ Organize digital touch points based on the journey to enrollment

❏ Understand Student behavior as they move through the funnel

❏ Re-engage with your most valuable prospective students

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Final Thoughts

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Proprietary + ConfidentialFinal Thoughts

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Proprietary + ConfidentialFinal Thoughts

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Final Thoughts

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Thank You!