Apr 7, 2023

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The Next Generation Enterprise Platform

Michael Fauscette, Group Vice President, Software Business Solutions

Apr 7, 2023

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Connectivity changes everythingConnectivity changes everything

Economically

Technically

Socially

Apr 7, 2023

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A New Technology Platform ShiftA New Technology Platform Shift

Millions of Users

Thousands of Apps

Hundreds of Millions of Users

Tens of Thousandsof Apps

Billionsof Users

MillionsOf Apps

Trillionsof “Things”

Apr 7, 2023

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“Traditional” Business “Traditional” Business

• Hierarchical Structure

• Top Down / command and control

• Knowledge is Power

• Process and stability focused

Apr 7, 2023

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Business now…

• New behaviors / expectations

• Flexible and adaptable

• Shift of influence, trust & relevance

• Power of connectivity

Knowledge Sharing Is Power

Apr 7, 2023

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Expectations…Expectations…

Of being valued / respected, work with purpose,

& environment of trust

Leads to engagement

Derived from organizations that are decentralization, have alignment

and transparency

Apr 7, 2023

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Supporting “ad-hoc”Supporting “ad-hoc”

System of Transaction – automated processes

Content

ApplicationTeam

Data

Apr 7, 2023

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Enterprise Systems are ChangingEnterprise Systems are Changing

System of Transaction

System of Decision

System of Relationship

Apr 7, 2023

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Platform RealitiesPlatform Realities

Stable (but Aging) “Core”

“Social Layer” (new UX – transitionary?)

New App

New App

New App

New App

New App

Apr 7, 2023

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Next GenerationNext Generation

Next Generation Platform

Service Service

ServiceService

Service

Service

Transaction – Decision - Relationship

In the Cloud

Apr 7, 2023

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Next GenerationNext Generation

• Componentized

• Embedded social and decision support

• Context Aware

• Intelligent Filtering

Next Generation Platform

Service Service

ServiceService

Service

Service

Transaction – Decision - Relationship

Apr 7, 2023

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Next GenerationNext Generation

• Beyond Integration

• Simple outside – complexity inside – UI / UX

• Ad Hoc Apps

• Any device, any time

Next Generation Platform

Service Service

ServiceService

Service

Service

Transaction – Decision - Relationship

Apr 7, 2023

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What it means…What it means…

• Business is transforming

• By 2020 All Apps are Social and Support Decisions

• Long slow transition to new platforms

• Orchestration of Services

Next Generation Platform

Service Service

ServiceService

Service

Service

Transaction – Decision - Relationship

Apr 7, 2023

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ContactContact

Michael Fauscette

mfauscette@idc.com

Twitter: @mfauscette

Blog: www.mfauscette.com

Social Business Community:http://idc-insights-community.com/SocBiz