Facebook for Business DTCC Dec 2016

Post on 14-Apr-2017

55 views 0 download

Transcript of Facebook for Business DTCC Dec 2016

@LisaLFlowersDTCC – December 2016

Facebook for Business

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

AGENDA Housekeeping Introductions

Name, company, 3 things We’re Covering Recap

3 things Next steps

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

HOUSE KEEPING Rest Rooms

Breaks

Handouts

Evaluations

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LISALFLOWERS Marketing, business development and public speaking – 25+ years Teaching, tutoring and mentoring – 15+ years Social business training and coaching – 7+ years Global – Malaysia and Nigeria Keynote speaker

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

WE’RE COVERING A LOT! Create and polish your Facebook business page Develop content that get fans commenting and sharing

Determine when to post content to engage customers Find images and create simple ads

Promote your business on- and off-line using Facebook Use groups for product ideas and competitive intelligence Measure your success on Facebook Workshop participants will also receive

A Facebook for Business Tip Sheet

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

You know what doesn’t work for a social media strategy?

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

NOT BEING SOCIAL.- Ted Rubin

You know what doesn’t work for a social media strategy?

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

Facebook users LIKE4,166,667

posts per

MINUTE

Source: http://www.entrepreneur.com/article/249557

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

Social media is the modern word-of-mouth.

- Unknown

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

FRONT AND CENTER

Source: http://www.delosinc.com/getting-started-digital-marketing-strategy/

TV, radio, print, outdoor, direct mail, etc. should be cross-promoting as well.

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

3-RING BINDER One place Tabs All log-in IDs, passwords Idea To Do list Squirrels Measure Revise Track

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

ASK YOURSELF Is digital as integrated in your marketing as it is in your customers’ lives?

Are you taking advantage of the web’s ability to target audiences and personalize your messages?

Are you going the distance to embrace mobile and the internet in your customer’s pocket?

Source: http://www.blue-iceberg.com/our-thinking/pdfs/Blue_Iceberg_Digital_Marketing_Checklist.pdf

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

MUSTS Must know who your audience is Must know where they are talking online Must have a destination for them to go to Must have a PLAN

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

HAVE A PLAN WRITE IT DOWN! Match social media to traditional and digital media (Tied to business goals)

Increase traffic to website Start and develop relationships (leading to sales) Increase customer awareness of and/or manage your brand Gain customer insight Become more accessible Build trust or loyalty

Stalk your competition. (Umm…EVERYBODY is your competition.) Don’t go it alone. Hire a professional to jumpstart your efforts.

TAKE INVENTORY Traditional

Print (newspapers, brochures, local directories, yearbook ads, business cards, etc.) Outdoor (billboards, signage, bench, etc.) TV and Radio Direct Mail Sponsorships (sports teams, charities, etc.) Exhibits

Digital Website / Blog Google Ads Email Newsletter Email Signatures

Social Facebook, Twitter, LinkedIn, YouTube, Pinterest, Instagram, SnapChat , etc.

Claim your real estate Benchmark

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

COMMIT TO SOCIAL MEDIA Devote staff time to social media Assign a staff person to work with your social media at least part time Hire a professional to jump-start

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

SET S.M.A.R.T. GOALS

Source: http://agemegracefully.com/?tag=smart-goal-setting

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

CREATING A FACEBOOK PAGE It’s easy! Log into Facebook with your personal account Follow the steps Complete your profile in detail Utilize Facebook’s Help section

https://www.facebook.com/business/learn/set-up-facebook-page

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

BE SURE TO… Add a profile picture Add a cover photo Add your basic information Include your website and other social media platforms Include your address, phone, etc. Complete your About page Add a CTA button Like your own page

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

SPREAD THE WORD! Invite your friends and family

The Social Media Rule/Law Share your Page Invite your businesses contacts

Upload a list to send people an email so they know about your new Page.

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

CONTENT Curate and create Types of content What am I going to say? Editorial calendar

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

TYPES OF CONTENT Blog posts Videos Infographics Guides Book reviews Images Opinion posts Product reviews Lists Link or resource pages

eBook Case study Podcast Interviews Research Surveys Animated gifs Comics or cartoons What is your competition

doing? What is an unrelated

company doing?

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

PLACES TO FIND FREE IMAGES http://www.jestrudo.pl/wartosciowe-banki-zdjec/?

utm_content=buffer10ec1&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer http

://www.digitalartsonline.co.uk/news/illustration/british-library-offers-over-1-million-free-vintage-images-for-download/#5

http://blog.hubspot.com/marketing/free-stock-photos?utm_campaign=blog-rss-emails&utm_source=hs_email&utm_medium=email&utm_content=22916961

http://bit.ly/1LfcTNShttp://theblogzilla.com/where-to-find-free-photos-for-your-blog-the-ultimate-list/ http://www.thesitsgirls.com/blogging/free-images-online/ http://bit.ly/1A4KsjQ http://bit.ly/1bzB8Jn http://

www.inc.com/john-rampton/20-sites-with-free-images-for-your-blog-or-social-media-posts.html?cid=sf01002 https://blog.bufferapp.com/free-image-sources-list?utm_campaign=weekly_digest https://ash.guru/blog/free-stock-photos/?

utm_content=buffera9184&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer http://iconmonstr.com/

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

USE FACEBOOK TO PROMOTE YOUR EVENTS Set up a FB event

Public – comes up as suggested events Allows others to invite Link to ticket-selling site Harvest email addresses

During the event, upload pictures. Encourage staff and attendees to upload pictures Encourage everyone to check-in on your Facebook page

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

EVENTS (CONT’D) After event

Provide an event recap with photos and video Encourage event attendees’ to post Thank people for participating Collect feedback by posting “Questions” or a survey link Invite them to stay connected by subscribing to your blog or e-newsletter --- or

joining your Facebook group.

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

13 WAYS TO INTEGRATETRADITIONAL, DIGITAL & SOCIAL MEDIA

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

1. USE TRADITIONAL AS THE DRIVER

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

2. USE TRADITIONAL AS THE PRIZEContest on social media

Announce and promote winner on traditional

BillboardPrint adRadio

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

3. THE WRITTEN WORD All that printed material!

Brochures Packaging Inserts Business Cards

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

4. ORGANIZE AND PROMOTE OFFLINE EVENTS …with online events

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

5. PRINT MEDIA

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

6. WEBSITES

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

7. IN-STORE VIDEOS

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

8. MENUS AND TABLE TENTS

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

9. INTERNAL DISPLAYS

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

10. EMAIL MARKETING

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

11. EMAIL SIGNATURES

Source: http://jayasavannah.com/blog/insert-social-media-icons-into-email-signatures-web-pages/

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

12. PACKAGING

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

13. SOCIAL MEDIA

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

CREATE A FACEBOOK GROUP Built-in focus group Be seen as a leader Gain influence, insight, and trust Audiences

People who subscribe to your email newsletter Current customers Anyone – you never know who knows someone

Offer “exclusive” discounts and insights Host monthly Q&As and interview members Share industry news

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

Create a Facebook group exclusively for people who receive your email newsletter or include a link to sign up for your email newsletter in your Group Description.

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

Be sure to cross-promote your social profiles.

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

WAYS TO MEASURE Measure

Likes – 1 point each Comments – 5 points each Shares – 10 points each Comments

Use for Q & A pages Use for customer service Track for content ideas

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

FACEBOOK INSIGHTS Page Insights

Allows you to see all sorts of information about your Facebook fans (or potential customers).

Includes data such as Geographic location, age, gender and your top performing content.

Integrate an email-marketing app into your company's Facebook page Will allow users to sign up to receive your email newsletters.

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743

COOL STUFF ON FACEBOOK Notes - A great way to “blog” on your Facebook page

Similar to Medium and SquareSpace Cover images for each post  Can format text into headers, quotes or bullets http://bit.ly/1LGPhmW

Partnership with Constant Contact Can combine email marketing platform with Facebook’s social ads http://bit.ly/1MzOjFl

FACEBOOK LIVE!!!!!

NEXT STEPSI. Your PlanII. Get support – A private Facebook

group!III. Go slow, but go!

QUESTIONS?

THANK YOU!@LisaLFlowers

(On Instagram – LisaLFlowers1)

www.LisaLFlowers.com or www.FlowersMediaMatters.com

LFlowersFlowers@FlowersMediaMatters.com 703-862-8743