EPCOR at a Glance - Collingwood · Overall customer satisfaction rating of 89% . 8 ... Britannia...

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Transcript of EPCOR at a Glance - Collingwood · Overall customer satisfaction rating of 89% . 8 ... Britannia...

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EPCOR at a Glance November 2017

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EPCOR Today Electricity, water, natural gas

Canadian utility developer,

operator

Operations in Canada and U.S.

Regulated and competitive

markets

100% municipal ownership

~ 3,400 employees

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EPCOR Operations

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126-Year History

EPCOR Utilities Inc. formed with

independent Board of Directors,

1996

First to bring electric lights to

Edmonton, 1891

Canada’s first municipally-owned

electric utility, 1902

Built Edmonton’s first water

treatment plant and distribution

system, 1903

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Recognition

Canadian Top Employer for

Young People

Alberta Top 70 Employer

Best Place to Work, EPCOR

USA

Future 40 Responsible

Corporate Leaders, Canada

EnviroVista Champion, Alberta

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Electricity

Distributes 13% of Alberta’s

energy consumption

Owns / operates aerial and

underground distribution lines

and facilities

395,000 residential, commercial

/ industrial customers, Edmonton

Advanced Metering Technology

600,000 Alberta energy

customers

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Electricity

Top quartile safety performance

for electrical utilities in Canada

System reliability exceeds

provincially regulated standard

Consistently meets or exceeds

service quality metrics

Overall customer satisfaction

rating of 89%

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Natural Gas

Natural gas distribution to over

8,700 customers in Ontario’s

Elgin, Middlesex and Norfolk

counties

Development of a natural gas

distribution system in Southern

Bruce

Provide natural gas utility and

wholesale transmission services

near Houston, Texas

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Water

> 85 communities and industrial

sites in Western Canada

Water service to over 1.9 million

people

EPCOR USA among the largest

private water utilities in the U.S.

southwest

Wholesale water supply pipeline

near Austin, Texas

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Wastewater / Drainage

Gold Bar WWTP a model for

municipal water reuse

Britannia Mine WWTP partnership

with BC government ended a

century of heavy metal pollution

Drainage Services for the City of

Edmonton

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EPCOR’s Objectives

Maximize value for the Town

Provide safe, reliable electricity

service

Bring private sector discipline,

public sector accountability

Be a part of – and grow with –

the Collingwood community

Establish a utility business hub

in southwestern Ontario

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Purchase Terms

Reasonable, competitive electricity

distribution rates; approved by OEB

Apply for a -1% rate rider that will

lower costs for residential customers

for five years after financial close

No change in how billing is done

Two-year job / location guarantee

for Collus employees

Employment contracts, collective

agreements, pension and benefits

stay in place

Maintain a local presence

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In the Community

Over $5.5 million raised

for United Way

Helping Hands program

supports employee

volunteerism

Community-level

sponsorships, in-kind

donations for EPCOR

communities

Charitable donations

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EPCOR will contribute

$150,000 toward

Collingwood’s waterfront

revitalization efforts.

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Questions?