EPCOR at a Glance - Collingwood · Overall customer satisfaction rating of 89% . 8 ... Britannia...
Transcript of EPCOR at a Glance - Collingwood · Overall customer satisfaction rating of 89% . 8 ... Britannia...
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EPCOR at a Glance November 2017
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EPCOR Today Electricity, water, natural gas
Canadian utility developer,
operator
Operations in Canada and U.S.
Regulated and competitive
markets
100% municipal ownership
~ 3,400 employees
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EPCOR Operations
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126-Year History
EPCOR Utilities Inc. formed with
independent Board of Directors,
1996
First to bring electric lights to
Edmonton, 1891
Canada’s first municipally-owned
electric utility, 1902
Built Edmonton’s first water
treatment plant and distribution
system, 1903
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Recognition
Canadian Top Employer for
Young People
Alberta Top 70 Employer
Best Place to Work, EPCOR
USA
Future 40 Responsible
Corporate Leaders, Canada
EnviroVista Champion, Alberta
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Electricity
Distributes 13% of Alberta’s
energy consumption
Owns / operates aerial and
underground distribution lines
and facilities
395,000 residential, commercial
/ industrial customers, Edmonton
Advanced Metering Technology
600,000 Alberta energy
customers
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Electricity
Top quartile safety performance
for electrical utilities in Canada
System reliability exceeds
provincially regulated standard
Consistently meets or exceeds
service quality metrics
Overall customer satisfaction
rating of 89%
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Natural Gas
Natural gas distribution to over
8,700 customers in Ontario’s
Elgin, Middlesex and Norfolk
counties
Development of a natural gas
distribution system in Southern
Bruce
Provide natural gas utility and
wholesale transmission services
near Houston, Texas
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Water
> 85 communities and industrial
sites in Western Canada
Water service to over 1.9 million
people
EPCOR USA among the largest
private water utilities in the U.S.
southwest
Wholesale water supply pipeline
near Austin, Texas
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Wastewater / Drainage
Gold Bar WWTP a model for
municipal water reuse
Britannia Mine WWTP partnership
with BC government ended a
century of heavy metal pollution
Drainage Services for the City of
Edmonton
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EPCOR’s Objectives
Maximize value for the Town
Provide safe, reliable electricity
service
Bring private sector discipline,
public sector accountability
Be a part of – and grow with –
the Collingwood community
Establish a utility business hub
in southwestern Ontario
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Purchase Terms
Reasonable, competitive electricity
distribution rates; approved by OEB
Apply for a -1% rate rider that will
lower costs for residential customers
for five years after financial close
No change in how billing is done
Two-year job / location guarantee
for Collus employees
Employment contracts, collective
agreements, pension and benefits
stay in place
Maintain a local presence
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In the Community
Over $5.5 million raised
for United Way
Helping Hands program
supports employee
volunteerism
Community-level
sponsorships, in-kind
donations for EPCOR
communities
Charitable donations
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EPCOR will contribute
$150,000 toward
Collingwood’s waterfront
revitalization efforts.
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Questions?