Post on 18-May-2022
Empowered Facilities Management
Getting a Cleaner Recycling StreamUpstream Commercial Facility Solutions
A P R I L 2 019
Proprietary & Confidential
Outline
• SBM Overview
• Why Janitorial
• Project Process
• Program Standardization
• Education & Communication
• Case Study
• Creative Solutions
SBM Headquarters
SBM-Serviced Facilities
SBM Regional Headquarters
National Presence
New Jersey Presence
SBM-Serviced Facilities
SBM’s current footprint in NJ
includes service to over 23 million
square feet of space.
Who is SBM Sustainability
77.1%Diversion rate
$17.3Min documented client savings
80.4MPounds diverted from landfill
MEMBERSHIPS ACCREDITED
PROFESSIONALS
45 Locationsmanaged
25 yearsof sustainability management
9 agenciesAnd industry organizations have
recognized SBM”s program as best in
class
SBM is a proven leader in providing customers across multiple sectors with
innovative sustainability solutions. SBM’s team of LEED® and Zero Waste
trained professionals customizes each of our client’s environmental programs to
meet their specific company goals.
SBM’S 2018
RESULTS
2010 Customer Presidential EHS Award
2011NJDEP Rising Star Award
2013 & 2014 J&J Sustainable Supplier Award
2015NJDEP Sustainable
Business Award
2016 PADEP Governor’s Award for Environmental
Excellence Award
NJDEP Governor’s Environmental Excellence
Award: Merck partnership
2017NJDEP Recycling Awards: J&J Partnership
Business Intelligence Group Sustainability Award
NJ Governor’s Environmental Excellence Award
2018Environmental Leader Award
Environmental Leader 75
PADEP Governor’s Environmental Excellence Award:
Merck partnership
National Program Recognition
Our Program is Award Winning
Tracking and
ReportingRight Sizing
Commodity Inventory
and Mapping
Centralized
Trash Collection
Program
Communication
Strategy and
Campaign
Supply
Chain
Integration
Upstream
(Generation)
Downstream
(Disposal)
Midstream
(Management)
Zero
Waste Modeling
Recycle System
Management
Vendor
Management
Commodity
Management
Market / Trends
Assessment
Organizational
Change
Management
SBM’s offers fully managed
programs giving the turnkey
experience that many of our
customers desire, while our
consulting solutions provide
the flexibility to take
advantage of our expertise at
minimal commitment.
Our goal is holistic
environmental impact
reduction through life-cycle
solutions.
Life Cycle Solid Waste Management Solutions
Solutions at a GlanceSBM provides clients with just the right amount of support that is
needed for program success. Any of our services can be mixed and
matched to give the expertise where it is needed most.
Recycling / Waste Program
Compost Programs
Centralized Trash Lab RecyclingResource RecoveryEducation & Training
Cost Benefit Analysis &
Reporting
Vendor Management
Waste Sorting
Zero Waste
Upstream
(Generation)
Downstream
(Disposal)
Midstream
(Management)
Procurement
Assessment
Market Impact Evaluations
SBM’s Sustainability Dozen
Proprietary & Confidential
Why Partner with Janitorial?
Janitorial Waste Hauling Landscaping
Dining Services Security Maintenance
Although There Are Sustainability Impacts Through Various Components Of Facilities Management…
A Critical
Piece Involves Janitorial
• We are the eyes and ears
• We are all over the site
• We move the materials
• We observe behaviors
• Can impact program through use of color
coded liner system, dual collection systems
• Manage waste for part of its lifecycle
• We generate a lot of waste through cleaning
Project Process
Proprietary & Confidential
Increasing
Compliance
Increasing
Diversion
Zero Waste
Environmental
Workplace
Experience
Improving
HealthManaging
Costs
Standardizing
Practices
Financial Social
Priority Alignment
We support our customers to achieve sustainable
results where it makes the best business sense
while understanding their priorities.
HIGHEST AND BEST MATERIAL USE PRINCIPLEIf you eliminate waste, you don’t need to manage it.
Eliminate/Reduce/Avoid/Redesign
Re-Use/Closed Loop
Recycle
Compost
Waste to Energy
Incineration w/o
Energy Recovery
LandfillLeast Preferred
Most Preferred
The Goal Should Be To Move Waste Up Through The Hierarchy
Develop Baseline
Build Consensus/Problem Solving/ Risk Mitigation
Identify Gaps and Opportunities
Implement Program Improvement and
Educate
Track Data
Review Progress and
Status
Make Improvements
• Sponsorship
• Ownership
• Inclusion
• Integration
• Innovation
• Leadership
• Replicability
• Joint Goals
WHAT MAKES A PROGRAM SUCCESSFUL?
A key to program success is to identify & involve
all key stakeholders from day one.
Executive Buy In is Critical!
STEPS FOR BASELINE:
• Commodity Identification and Mapping
• Waste Audit & Process Mapping
• Commodity Determination
Process Flow
Baseline
Proprietary & Confidential
MANUFACTURING PLANT OFFICE BUILDING LABORATORY
Identify Where Recyclables are Found
Recycle
Office Space
• Bottles & Cans
- Plastic
- Glass
- Aluminum
• Cardboard
• Mixed Paper
• Compostables
- Food Waste
- “Dry Compost”
Re-UseOffice Supplies
Labs
• Plastic
- Bottles
- Tip Holders
• Cardboard
• Mixed Paper
• Glass (sometimes)
Other Site
Operations• Grass / Brush
• Kitchen Grease
• Pallet / Wood Waste
• Scrap Metal
• Styrofoam
• Drums
• Glass
Identify What is Recycled
Benefits:
• Good solid data (quantifiable)
• Information can be used to target recycle program improvements
• Potential increased billing
• Validate through pictures (get a camera pass if needed)
Challenges:
• Effective communication with the custodial team instructions for staging trash• Which buildings trash they need to save on what date.
• Effective communication to the day staff • Might throw away what was saved
• Potential to see blood born pathogens (training needed)
The goal is to take 1 days sample of the trash and recycling to
break it down into commodities and weights to understand what
is in the trash and what are current waste disposal behaviors of
program end-users.
Why Perform a Waste Audit?
Perform a Container Inventory
The goal is to understand the variation in containers
and signage around the site and what containers are
needed to standardize and have trash and recycling
available at each disposal station.
Gaps and Opportunities
Proprietary & Confidential
Commonly associated colors:
Blue = Recycle
Green = CompostBlack = Trash
Make Signage Easy to Understand
Building Occupants should be able to identify what goes where in a matter of a couple seconds. Keep it simple and relevant. Identify the program with the brand imaging.
Encourage Participation
Color coding system with 4 variations of the same containers to work with the space.
Encourage Participation
Symbol based system with variations of the same containers to work with the space.
Education & Communication
Proprietary & Confidential
Contaminated paper
Education and Outreach
• Know what is contamination at your location
• Try and eliminate this item or redirect where it is
available (Repurpose/Redesign)
• Use statistics, conduct a waste analysis to know
specifics
1. Starbucks cups are in compost (not compostable)
2. Chip and candy wrappers are in recycle (not recyclable)
• Does the potential exist for waste haulers to change our
recycle programs?
1. Set up the program to easily make changes
Outreach and Table
Events
Electronic
Communications
Verbal Campaign with
Administrators
Implementation
• Frequently Asked
Questions
Communication and Education
Strategy
Collaborative decision
across company for
standardization of
services
The are environmental l
benefits
• Ties to corporate
sustainability goals
Standardization and
Facilitation
How will it impact
people day to day?
What materials will
be collected?
What streams have
been added?
New signage will accompany
roll out
Communication and Education
Messaging
Make it Relatable: Tell the Story
SBM Sustainability Training
https://vimeo.com/218221367
https://vimeo.com/215562904
https://vimeo.com/216924079
Password for each: SBM! (all caps)
Training
Custodial Sustainability Training
Measure Results Visual Inspections
Reminder Cards
Audit Tools
Checking in with Staff
Continuous Improvement and Management
Case Studies
Proprietary & Confidential
Project Scope
Communication and Outreach
Involved in the project
23
sites
Standardized and Signage
Posted; Receptacle available for
trash and recycling
4,537
stations
Reached about recycling at
these sites through these
programs
33,365
people
Added to ensure there was
adequate coverage throughout
the facilities
1,205
stations
Outreach events held
88
events
Sent out through the project implementation
61
Electronic
communicationsUsed to communicate about the
programs
259
Posters
Signage and Education Case Study: 2017-2018
Results Summary
19%
13%13%
8%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
20%
Trash in the Recycling Recycling in the Trash
Waste Audit Results Pre- and
Post-Implementation
Pre-Implementation Post-Implementation
32%Reduction of trash in the recycling by weight
38%Reduction of recycling in the trash by weight
38Pre-Implementation Audits
28Post-Implementation Audits
Centralized Trash Collection Case Study
2017-2018 Results
REUSE:
• Donation
• Office Supply
• Safety Glasses
• Zero Waste Moves
• Box Reuse
UNIQUE
COMMODITIES:
• Plastics
• Styrofoam
INNOVATIVE SOLUTIONS:
• Pairing Hard to Recycle Items
and Creating “Milk Runs”
Additional Creative Solution Ideas
Utilizing your janitorial provider creatively for increased sustainability and highest
and best use of materials.
Challenges that can Inhibit Implementation: • Requires periodic cleaning and weekly lining of totes
• Potential for leaks and spills or no clearance to tip totes
Example
Traditional café food waste compost process
Bring in tote from dock. Return
and stage here until pick up.
Collection in totes or individual
containers at each station.
Truck comes and tips totes
weekly or 2x/week
(July, Aug & Sept) onsite
Innovation
White Glove Service Model for Café Food Waste Composting Program
with Complimentary Wood Pallet Collection
• Efficiency in process
• Reduced food waste odor concerns
• Safer and less messy process
• Less time at the dock
• Greater maneuverability of truck
• Complimentary additional wood pallet
collection
• Solves 2 problems for customers for “hard to
recycle items”
Café with food waste totes
added to centralized collection
point for trash and recycling in
the café prep area sample set
up
Totes as they would
be received from
vendor
Truck to be used in white glove model
mhalady@sbmcorp.com
(848) 202-0005
Michael Halady
National Sustainability Manager
rweisslitz@sbmcorp.com
(732) 484-2803
Rachel Weisslitz
Assistant Director of Sustainability
MSPH, CRP, SRMP, TRUE Advisor
Thank You