Emergency Operations Center

What it is!

Who does what!

Director, Department of Homeland Security

“It makes more sense to be prepared for an emergencythan trying to explain why you were not prepared.”

Preparedness Clock

12:00 is fully prepared

Nation

Benton CTY

Minnesota

AND OTHER FAMOUS LAST WORDS

'Stocks have reached what looks like a permanently high plateau.' – Irving Fisher (1929)

'We don't like their sound. Groups of guitars are on the way out' - Decca record executive on the Beatles

'There is no reason anyone would want a computer in their home.' - Ken Olson, 1977, Digital Equipment Corporation

'Everything that can be invented has been invented.- - 1899, Charles Duell, U.S. Office of Patents.

An EOC starts with a Problem

What is an EOC?

Created by J.E.McDermott Certified Emergency Manager

State of Minnesota

An Emergency Operations Center (EOC) is a central location which enables government to coordinate policy decisions, resource management, and response to disasters and emergencies beyond the scope of an On-Scene Incident Commander.

The “REAL” Definition

The EOC is where uncomfortable officials meetin unaccustomed surroundings to play unfamiliarroles making unpopular decisions in much too little time.

It is more than you see

It is more than you see

OSC vs. EOC

An On Scene Commander manages the TREES!

An Emergency Operations Center manages the FOREST!

Purpose of an EOC

5 Basic Functions of an EOC

Other Functions of the EOC

• Notification & Warning• Direction & Control• Emergency Public Information• Search & Rescue• Health & Medical• Evacuation, Traffic Control & Security• Fire Protection• Damage Assessment• Congregate Care• Debris Clearance• Utilities Restoration• Radiological/Hazardous Materials Protection

An EMD is like….

Some days it is not so busy…

Some days it is beyond busy!

A Music Conductor

And also a…

Example of EM/EOC in Action

EMD Roles & Responsibilities

EMD Roles & Responsibilities

EMD Roles & Responsibilities

EOC Staffing

EOC Staffing - NIMS

Air OpsBranchAir OpsBranch

DivisionsDivisions GroupsGroups

Operations SectionOperations Section

Single ResourceSingle Resource

Task ForceTask Force

Strike TeamStrike Team

ResourcesUnitResourcesUnit

Planning SectionPlanning Section

Demob.UnitDemob.Unit

SituationUnitSituationUnit

Doc.UnitDoc.Unit

Logistics SectionLogistics Section

SupplyUnitSupplyUnit

FacilitiesUnitFacilitiesUnit

Finance/Admin. SectionFinance/Admin. Section

TimeUnitTimeUnit

CompensationClaims UnitCompensationClaims Unit

ProcurementUnitProcurementUnit

Cost UnitCost Unit

Incident CommanderIncident Commander

Public InformationOfficerPublic InformationOfficer

LiaisonOfficerLiaisonOfficer

SafetyOfficerSafetyOfficer

Commun.UnitCommun.Unit

MedicalUnitMedicalUnit

FoodUnitFoodUnit

ServiceBranchServiceBranch

SupportBranchSupportBranch

GroundSupport UnitGroundSupport Unit

BranchesBranches

J. McDermott

Troy HeckM. Headley

J. Brua

Command Staff/Positions

Safety Officer – Jerry Brua

What are some examples of types of incidents where you might activate a Safety Officer?

EOC Safety Officer

Ensures that all buildings and other facilities used in support of theE.O.C. are in safe operating condition.

Monitors operational procedures and activities in the E.O.C. to ensureThey are being conducted in a safe manner considering the Existing situation and conditions.

Stops or modifies all unsafe operations outside the scope of the E.O.C.Action Plan, notifying the E.O.C. Director of actions taken.

Liaison Officer – Troy Heck

What are the major responsibilities of the Liaison Officer?

Liaison Officer

Oversees all liaison activities, including coordinating outside agencyRepresentatives assigned to the E.O.C. and handling requests from Other E.O.C.’s for agency representatives.

Establishes and maintains a central location for incoming agencyRepresentatives, providing workspace and support as needed.

Ensures that position specific guidelines, policy directives, situationReports, and a copy of the E.O.C. Action Plan is provided toAgency Representatives upon check-in.

In conjunction with the Emergency Services Manager, provide Orientations for V.I.P.’s and other visitors to the E.O.C.

Ensure that deactivation is accomplished when directed by the E.O.C. Director.

PIO – Public Information OfficerMontgomery Headley & Sheriff Brad Bennett

What are the major responsibilities of the Public Information Officer?

PIO - Roles

Serves as the lead PIO & Media Coordinator for ALL media releases fromthe E.O.C.

Ensures that the public in the affected area receives complete, accurateand consistent information about life safety procedures, public healthadvisories, relief and assistance programs and other vital information.

Coordinates media releases with PIO officers representing other affectedemergency response agencies.

Organizes the format for press conferences, in conjunction with the E.O.C.Director.

Maintains a positive relationship with the media representatives.

Legal Officer – County Attorney Robert Raupp

Provides legal advice to policydecision makers

Legal Officer Responsibilities

Provide legal advice and guidance to E.O.C. Command Staff and local elected officials.

Brief Command Staff and Elected Officials as to their powersunder Minnesota Emergency Management Statute Ch. 12.

Review contracts and agreements made with responding partiesboth public and private.

GIS – Graphical Information Systems OfficerHeather Wirth

Provides all graphical and spatialinformation requested by otherSection heads.

Special Needs Officer

Assists in the location, evacuationand relocation of all special needsresidents within the County

OPERATIONS SECTION

RescueGroupRescueGroup

InvestigationGroupInvestigationGroup

OperationsSectionOperationsSection

Staging AreaStaging Area

IncidentCommanderIncidentCommander

– Directs and coordinates all incident tactical operations.

– Is typically one of the first organizations to be assigned to the incident.

– Expands from the bottom up. – Has the most incident

resources.– May have Staging Areas and

special organizations.

Sheriff’s Office

“Failure is not an option”

Operations Section: Staging Areas

Staging Areas: Available Resources

Set up at the incident where resources can wait for a tactical assignment.

– All resources in the Staging Area are available and ready for assignment.

– Out-of-service resources are NOT located at the Staging Area.

Available

Staging Areas: Chain of Command

Once designated, a Staging Area Manager will:

– Be assigned.– Report to the

Operations Section Chief.

If there is no Operations Section, the Staging Area Manager reports to the Incident Commander.

Public InformationOfficerPublic InformationOfficer

LiaisonOfficerLiaisonOfficer

Canine StrikeTeamCanine StrikeTeam SearchersSearchers

HealthGroupHealthGroup

InvestigationGroupInvestigationGroup

IncidentCommanderIncidentCommander

OperationsSectionOperationsSection

SafetyOfficerSafetyOfficer

StagingAreaStagingArea

SearchGroupSearchGroup

Divisions and Groups

Divisions: Organize incident resources by geographical area.

Groups: Divide incident resources into functional areas, not necessarily within a single geographic division.

Division A(East Side)Division A(East Side)

Perimeter ControlGroupPerimeter ControlGroup

InvestigationGroupInvestigationGroup

Accident ReconstructionSpecialistAccident ReconstructionSpecialist

Detective 1(Witness Statements)Detective 1(Witness Statements)

OperationsSectionOperationsSection

Divisions and Groups

Divisions and Groups may be assigned across geographical areas when a functional activity crosses divisional lines.

Branches

Branches: – Have functional or geographical responsibility for

major parts of incident operations. – Identified by Roman numerals or functional name. – Managed by a Branch Director.

Emergency ServicesBranchEmergency ServicesBranch

Law EnforcementBranchLaw EnforcementBranch

Public WorksBranchPublic WorksBranch

PerimeterControlGroup

PerimeterControlGroup

InvestigationGroupInvestigationGroup

DebrisRemovalGroup

DebrisRemovalGroup

UtilityRepairGroup

UtilityRepairGroup

Health &MedicalGroup

Health &MedicalGroup

Shelter &Mass CareGroup

Shelter &Mass CareGroup

OperationsSectionOperationsSection

Air Operations Branch

The Air Operations Branch:– Is activated to coordinate the use of aviation

resources.– Is managed by the Air Operations Branch

Director, who reports to the Operations Section Chief.

– May include the following functional groups:• Air Support Group• Air Tactical Group

Planning Section – Chelle Benson

Planning is responsible for managing all information Relevant to the event.

Planning Section

– Maintains resource status.– Maintains and displays situation

status.– Prepares the Incident Action Plan.– Develops alternative strategies.– Provides documentation services.– Prepares the Demobilization Plan.– Provides a primary location for

technical specialists assigned to an incident.

Planning Section

Planning SectionPlanning Section

ResourcesUnitResourcesUnit

DemobilizationUnitDemobilizationUnit

SituationUnitSituationUnit

DocumentationUnitDocumentationUnit

What are the major responsibilities of each Planning Unit?

Chelle Benson

Resources Unit

Develops plans and tracks all incident resources both Personnel and equipment.

TRACKS ALL PERSONNEL AND EQUIPMENT

Situation Unit

Prepare and maintain incident situation displays (these maybe maps, forms, weather reports, victim or damage

assessment information, and other reports from technicalspecialists.

KEEPS TRACK OF THE SITUATION AND ALL CORRESPONDING INFORMATION

Documentation

Provides duplication services, files copies of all official forms and reports. Checks accuracy and completeness of records submitted for files. Provides incident documentation and status reports to Planning Section Chief.

PROVIDES ALL WRITTEN DOCUMENTATION AND REPORTS OF THE INCIDENT.

Demobilization Unit

Prepares demobilization plan, distributes it, make sure everyone Understands it, briefs Planning Section Chief on status of progress During demobilization.

IN CHARGE OF DEMOBILIZATION

Information and Intelligence

Based on the incident needs, the information and intelligence function may be activated as a fifth Section, as an element within the Operations or Planning Sections, or as part of the Command Staff.

Planning SectionPlanning Section

ResourcesUnitResourcesUnit

DemobilizationUnitDemobilizationUnit

SituationUnitSituationUnit

DocumentationUnitDocumentationUnit

Info. & Intelligence UnitInfo. & Intelligence Unit

OperationsSectionOperationsSection

PlanningSectionPlanningSection

LogisticsSectionLogisticsSection

Finance/Admin.SectionFinance/Admin.Section

Info. & Intelligence SectionInfo. & Intelligence Section

Info. & Intelligence BranchInfo. & Intelligence Branch

Operations SectionOperations Section

Incident CommanderIncident Commander

Info. & Intelligence OfficerInfo. & Intelligence Officer

Logistics Section

All event and EOC support needs arecoordinated through, and providedby Logistics.

Logistics Section

Responsible for:– Communications.– Medical support to incident

personnel.– Food for incident

personnel.– Supplies.– Facilities.– Ground support.

Logistics SectionLogistics Section

SupplyUnitSupplyUnit

FacilitiesUnitFacilitiesUnit

Commun.UnitCommun.Unit

MedicalUnitMedicalUnit

FoodUnitFoodUnit

ServiceBranchServiceBranch

SupportBranchSupportBranch

GroundSupport UnitGroundSupport Unit

Jim Whitcomb

Logistics Section: Service Branch

The Service Branch may be made up of the following units:

CommunicationsUnitCommunicationsUnit

MedicalUnitMedicalUnit

FoodUnitFoodUnit

Service BranchService Branch

Communications Unit –Pat Tarpenning

Determines communications staff needs, advise on communications capabilities, prepare Incident Radio communications Plan (ICS 205), ensures communicationsystems are installed and working, develops and equipment accountability system.

IN CHARGE AND RESPONSIBLEFOR ALL

COMMUNICATIONS

Medical Unit – Diana Graning

Prepares medical plan (ICS Form 206), prepares proceduresfor major medical emergency, responds to all medical

requests for aid, transportation, medical supplies. Preparesmedical reports and keeps an activity log (ICS Form 214).

IN CHARGE OF ALL MEDICAL RELATED NEEDS

Food Unit – Jail Staff/ARC

Works with other disaster response agencies such asthe American Red Cross, Salvation Army, etc. in seeing

that incident personnel get proper food and water.

Also, responsible for supplying E.O.C. personnel.

OVERSEES FOOD AND WATERNEEDS FOR ALL INCIDENT

PERSONNEL

Logistics Section: Support Branch

The Support Branch includes:

Support BranchSupport Branch

Supply UnitSupply Unit

Facilities UnitFacilities Unit

Ground SupportUnitGround SupportUnit

Supply Unit

Orders, receives, distributes and stores supplies and equipmentand coordinates contracts and resource orders with Finance section.

Receives, responds to, requests for personnel, supplies andequipment.

RESPONSIBLE FOR ALL SUPPLIESAND EQUIPMENT

Facilities Unit

Prepares layouts of incident facilities, obtains staff to run facilities,Provides sleeping facilities, security for facilities, maintenance

Services – sanitation, lighting and cleanup.

IN CHARGE OF ALL FACILITIESRELATED TO INCIDENT

Ground Support

Coordinates all ground support services. Arranges for and activates, fueling, maintenance, and repair of ground transportation resources. Maintains inventory of supportand transportation vehicles. Coordinates incident road

maintenance.

PROVIDES AND MAINTAINSGROUND SUPPORT

FOR INCIDENT

Finance Section

Responsible for all the financialand administrative aspects of the EOC

Finance/Administration Section

Responsible for:– Monitoring incident-

related costs.– Administering any

necessary procurement contracts.

Finance/Administration Section

Finance/Admin.SectionFinance/Admin.Section

TimeUnitTimeUnit

CompensationClaims UnitCompensationClaims Unit

ProcurementUnitProcurementUnit

Cost UnitCost Unit

What are the major responsibilities of each Finance and Administration Unit?

Joan Neyssen

Time Unit

For duration of incident initiates, gathers, or updates a timeReport from all applicable personnel assigned to the incident.

Verifies all personnel identification information, posts travel and Work hours, transfers, promotions, pay provisions, terminations

To personnel time documents.

VERIFIES TIME WORKED FOR ALLPERSONNEL ASSIGNED TO INCIDENT

Procurement Unit

Prepares and signs contracts and land use agreements, draftsmemorandums of understanding, establishes contracts withsupply vendors, interprets contracts/agreements and resolvesclaims or disputes within delegated authority. Finalizes all agreements and contracts.

IN CHARGE OF ARRANGING FORALL SUPPLIES AND MATERIALS THATARE NEEDED BY INCIDENT PERSONNEL.

Compensation Claims Unit

HANDLES ALL COMPENSATION CLAIMSAND COORDINATES WITH PROCUREMENTUNIT ON PROCEDURES FOR DEALINGWITH CLAIMS.

Cost Unit

Obtains and records all cost data, prepares incident cost summaries, prepares resource-use cost estimates for Planning. Makes recommendations

for cost-savings to Finance/Administration Section Chief. Maintainscumulative incident cost records.

TRACKS ALL COSTS PREPARE REPORTS

ICS Tools

– ICS Forms– Position Description and Responsibilities

Document– Emergency Operations Plan– Agency Policies and Procedures

Manual– Maps

What Information is Tracked?

Typical Record Kept

ICS Forms

– Purpose – What function does the form perform?

– Preparation – Who is responsible for preparing the form?

– Distribution – Who needs to receive this information?

ICS Form 201, Incident Briefing

Refer to your Student Manuals for a completed example.

Other Commonly Used ICS Forms

– ICS Form 204, Assignment List– ICS Form 211, Check-in List– ICS Form 213, General Message– ICS Form 214, Unit Log

Anatomy of a Disaster

911 Calls

Ups and Downs

Almost Done

Finest Hourff

Questions?????????????????