Post on 07-Aug-2015
E MAIL
ETIQUETTEsB LEELA DHARMDHM (OU) 2014-16; AIHAROLL NO 1404-01-676031(INDIA)94904-68518; BOBBALEELADHAR@HOTMAIL.COM
HISTORY
AUTODIN NETWORK1962MESSAGE SERVICE1,350 TERMINALS30 MILLION MSGS PER MONTH.APPROX LENGTH 3,000 CHARACTERS. SUPPORT - 18 LARGE COMPUTERIZED SWITCHES U.S. GEN SER ADM ADVANCED RECORD SYSFURTHER CONNECTED TO ROUGHLY 2,500
TERMINALS.
HISTORY
HOST-BASED MAIL SYSTEMS.
MIT'S [COMPATIBLE TIME-SHARING SYSTEM -CTSS] IN 1961.
1965 – MIT'S CTSS MAIL.1962 – 1440/1460 ADMIN TERMINAL SYS.1968 – ATS/360.1972 – UNIX MAIL PROGRAM1972 – APL MAILBOX BY LARRY BREED………… AND ITS NOW A ROUTINE
HISTORYLAN BASED MAIL SYSTEMS.
CC:MAILLANTASTICWORD PERFECT OFFICEMICRO-SOFT MAILBANYAN VINESLOTUS NOTES
INTEROPERABILITY & FIRST E.MAIL
1971 THE FIRST ARPANET EMAIL WAS SENT.
DEFINITION
E MAIL. IS A METHOD OF EXCHANGING DIGITAL MESSAGES FROM AN AUTHOR TO ONE OR MORE RECIPIENTS.
ETIQUETTE. IS A CODE OF BEHAVIOR THAT DELINEATES EXPECTATIONS FOR SOCIAL BEHAVIOR ACCORDING TO CONTEMPORARY, CONVENTIONAL NORMS WITHIN A SOCIETY, SOCIAL CLASS OR GROUP.
FORMAT / CONTENTSMESSAGE HEADER
MESSAGE-ID
TO: REPLY OR REPLY ALL OR FORWARD.
BCC: BLIND CARBON COPY;
CC: CARBON COPY.
SUBJECT.
ATTACHMENTS.
BODY
TYPES
1.WEB MAIL.
2.POP3 - POST OFFICE PROTOCOL .
3.IMAP - INTERNET MESSAGE ACCESS PROTOCOL.
4. MAPI - MESSAGING APPLICATION PROGRAMMING INTERFACE (MAPI) IS A MESSAGING ARCHITECTURE AND A COMPONENT OBJECT MODEL BASED API FOR MICROSOFT WINDOWS.
DRAFTING1. DON'T PUT SOMETHING IN AN EMAIL MESSAGE THAT YOU
WOULD NOT WANT READ BY EVERYBODY.2. EMAIL CAN BE MISDIRECTED, EVEN WHEN YOU ARE CAREFUL.
ALWAYS DOUBLE-CHECK YOUR LIST OF RECIPIENTS. 3. DON'T SEND ATTACHMENTS (E.G., WORD, EXCEL FILES) UNLESS
THE RECIPIENT WANTS IT AND EXPECTS IT.4. DON'T TYPE IN ALL CAPITALS. THIS IS THE ELECTRONIC
EQUIVALENT OF SHOUTING!5. DON'T SEND AN EMAIL WITHOUT A MEANINGFUL SUBJECT.6. DON'T OVERUSE CARBON COPIES. 7. DON'T IMMEDIATELY RESPOND TO MESSAGES THAT MAKE YOU
ANGRY.
DRAFTING8. DON'T GIVE YOUR USER ID OR PASSWORD TO ANOTHER
PERSON. 9. DON'T MAKE CHANGES TO SOMEONE ELSE'S MESSAGE AND
PASS IT ON WITHOUT MAKING IT CLEAR WHERE YOU HAVE MADE THE CHANGES.
10. DON'T PRETEND YOU ARE SOMEONE ELSE WHEN SENDING MAIL, E.G. BY USING SOMEONE ELSE'S ACCOUNT TO SEND IT.
11. RESTRICT YOURSELF TO ONE SUBJECT PER MESSAGE SO RECIPIENTS CAN USE THE "SUBJECT" FIELD TO MANAGE THE MESSAGES THEY HAVE RECEIVED.
12. USE DISCRETION WHEN PRINTING . PURPOSE OF EMAIL - PAPERLESS MEDIUM.
13. USE THE SPELL CHECKER .NEVER SEND EMAIL WITH SPELLING ERRORS .
14. REPLY TO ORIGINAL MESSAGES. THIS HELPS THE RECIPIENT UNDERSTAND THE CONTEXT OF THE REPLY.
DRAFTING15. USE THE AUTO-SIGNATURE OPTION.16. ENCOURAGE OTHERS TO COMMUNICATE WITH YOU BY EMAIL.17. SENDING E-MAIL IS NOT THE SAME AS TALKING TO A PERSON
FACE TO FACE. 18. NEVER DELIVER A NEGATIVE MESSAGE BY EMAIL.19. BE MORE POLITE THAN WHEN YOU SPEAK.20. USE FRIENDLY LANGUAGE, DESCRIPTIVE ADJECTIVES AND
CAREFULLY CHOSEN WORDS.21. BE CAREFUL ABOUT YOUR GRAMMAR AND SPELLING IN YOUR
EMAIL.22. WHEN YOU’RE OUT OF THE OFFICE, SET UP AN AUTOMATIC
RESPONSE THAT LETS PEOPLE KNOW YOU AREN’T RESPONDING TO YOUR EMAIL
PROBLEMS
1. ATTACHMENT SIZE LIMITATION
2. INFORMATION OVERLOAD
3. SPAMMING AND COMPUTER VIRUSES
4. EMAIL SPOOFING
5. EMAIL BOMBING
6. PRIVACY CONCERNS
7. TRACKING OF SENT MAIL