Leela Palace Bangalore

THE LEELA PALACE, BANGALORE23, HAL Airport Rd, ISRO Colony,

Domlur, Bengaluru, Karnataka-560008

Phone:080 2521 1234

TRAINING PRESENTATION Presented By:-

Atmuri Guru Sai RamIIHM Hyderabad

2014-2017

INTRODUCTION

• The Leela Hotels were founded by C P Krishnan Nair, owner of The Leela Group, which he named after his wife. Nair bought 11 acres of land near his house in Sahar Village, Mumbai to build his first hotel, The Leela Mumbai, in 1986. It was the first luxury hotel near the current Chhatrapati Shivaji International Airport.

• In 1991 a second hotel was opened in Goa. The Leela Goa was designed keeping the overall architecture of the state in mind. The luxury seaside resort has taken its inspiration from Portuguese heritage and is spread over 75 acres of land in South Goa near by Cavelossim Beach.

• In 2001 the group's first modern hotel was built with 357 rooms, inspired by the Mysore Palace and the architecture of the 13th century Vijayanagara empire, and is surrounded by seven acres of gardens.

• The Leela Group opened its second resort in 2005 - The Leela Kovalam in Thiruvananthapuram

• By 2009, two more properties were added to this portfolio: in Udaipur (Rajasthan) and Gurgaon.

INTRODUCTION

• The Leela Kempinski Gurgaon is the group's first non-owned, managed property.

• The Leela Palace New Delhi opened in April 2011; the palace is inspired by Sir Edwin Ltyens Delhi.

• The company has marketing alliances with US-based Preferred Hotels and Resorts and is a member of Global Hotel Alliance based in Geneva, Switzerland. A previous marketing alliance with Germany-based Kempinski ended in October 2013.

INTRODUCTION

HOTELS OF THE LEELA GROUP

The Leela, Mumbai

Year of Opening – 1986

No. of rooms – 391

Distance from –International Airport–1.5 kms , Domestic Airport – 7 kms

General Manager- Mr. Sameer Sud

The Leela, Goa

Year of Opening – 1990


Distance from –

International Airport – 47 kms

Domestic Airport – 47 kms

General Manager – Mr Shridhar Nair


Year of Opening – 2001No. of rooms – 357Distance from –International Airport – 45 kms,Domestic Airport – 45 kmsGeneral Manager – Mr. Kunal Chauhan

The Leela Palace, Bangalore

Year of opening – 2005No. of rooms – 183Distance from –International Airport – 15 kms, Domestic Airport – 15 kmsGeneral Manager – Mr. N C Somiah

The Leela Kovalam Beach, Kerala

Year of opening – 2009No. of rooms – 322 rooms+90 service apartmentsDistance from –International Airport – 5 kms, Domestic Airport – 7 kmsGeneral Manager – Mr. Michael Koopman

The Leela Ambience, Gurgaon


The Leela Palace Udaipur

Year of opening – 2009

No. of rooms – 80

Distance from Airport – 28 kms

General Manager – Mr. Rajesh Namby

The Leela Palace, New Delhi



Distance from –

International Airport – 15 kms, Domestic Airport – 13 kms

General Manager – Mr. Louis Sailer

The Leela Palace, Chennai


No of rooms – 326

Distance from Airport – 16 kms

General Manager – Mr. K M Chengappa

Late Captain C.P Krishnan Nair –Founder Chairman

Mr. Vivek Nair –Chairman & Managing Director Mr. Dinesh Nair – Our Co. Chairman & Managing Director

Mr. Rajiv Kaul- President

CORE PEOPLE OF LEELA GROUP

LEELA GROUP STRATEGY

Vision Statement

To be the leading business and destination hotel in India.

Mission Statement

•We will sustain our market dominance by providing the finest in personal service for our Guests.•Our Food & Beverage and Spa Concepts will reflect Innovation and Creativity. •We recognise our responsibility to conserve the Environment and Support Local Community. •We will nurture & protect our assets and ensure we utilise them in the most efficient manner leading to best results.

Leela Group Motto

Atithi Devo Bhava (Guest is God)

LEELA GROUP STRATEGYLEELA GROUP CORE VALUES

Our Values •People•Teamwork•Innovation & continual improvement•Product•Profitability•Customer delight

THE LEELA PALACE, BANGALORE

Drawing inspiration from the architectural style of the Royal Palace of Mysore, The Leela Palace Bangalore stands majestically amidst in nine acres of lush gardens and a sparkling lagoon in the garden city of Bangalore.The Leela Palace Bangalore has 357 luxurious guestrooms, multiple dining options and extensive banqueting and conference venues. World-class Shopping comes to you in the form of Leela Galleria. A luxurious designed spa and state-if-the-art fitness centre make the hotel an ideal place to stay for the business travelers.


HOTEL FACTSNo. of Rooms : 357Address : The Leela Palace Bangalore 23, HAL Airport Road, Kodihalli, Bengaluru-560008 Telephone No : +91 080 25211234Facsimile No : +91 080 25212222Website : www.theleela.comArchitect of the Hotel : Thomas AssociatesInterior Decorator : Hirsch Bedner Associates - Palace Wing KNA Design – New WingLandscaping done by : Kishore Pradhan

THE LEELA PALACE, BANGALORERoom Types Numbers

Deluxe King 157

Deluxe Twin 27Conservatory King 16

Conservatory Twin 4

Royal Club King 38

Royal Club Twin 6

Royal Premiere King 64

Royal Premiere Twin 16

Executive Suite 8

Royal Club Suite 5

Turret Suite 8

Tower Suite 5

Royal Suite 2

Presidential Suite or Maharaja Room 1

ROOM CONFIGURATION


FOOD AND BEVERAGE OUTLETSCITRUS

JAMAVAR

ZEN

LIBRARY BAR

THE CAKE SHOP

LE CIRQUE SIGNATURE

THE LEELA PALACE, BANGALORECITRUS

•Description- World Comfort Cuisine All day dining restaurant.It is a bright, fresh, young and full of life interactive Theatre of Food and Beverage•Cuisines- European(French and Italian),Mediterranean, Arabic, Indian (North & South)•Timings- •Breakfast Buffet (Mon to Sun) - 06.30 to 10.30am@ INR1000plus. •Lunch Buffet (Mon to Fri) - 12.00 to 3.30pm. Soup & Salad@INR1000plus Soup, Salad & Dessert Buffet@1200plus Lunch Full stage Buffet@1500plus Kids Lunch Buffet @ INR1500plus •Dinner (Ala carte only)-7.00 to 01.00am.

THE LEELA PALACE, BANGALORECITRUS

Namma Bengaluru Brunch

"An ode to beautiful vibrant city and the cuisine of Bengaluru" (12.00to 3.30pm)- INR1700plus.

Sunday Brunch“A delectable fare featuring world cuisines, live kitchen, unlimited pours of international beverages and children's play area with kids’ friendly buffet". (12.00 to 3.30pm)-INR 3000plus. Non alcoholic Sunday Brunch-INR 2700plus.G.H.Mumm Brunch-INR 4000plus.Moet & Chandon Brunch-INR 6000plus.Dom Perignon Brunch-INR 20000plus.

•Special events/promotions- •Signature dishes - Australian Wagyu Tenderloin, Irish Angus Tenderloin, Lebanese Mixed Grill, Jumbo Tiger Prawns, Scottish Smoked Salmon, All our Pizza from the wood fired pizza oven & known in the city for breakfast spread and Sunday brunch.

THE LEELA PALACE, BANGALOREJAMAVAR

The Royal Set MenusTaking Indian food to a new high with a wine paired menu where you get 1 glass of wine with the starters and 1 glass with the main course at INR 3500++ or INR 4000++

•Description- Indian Specialty Restaurant.•Cuisine - Indian•Time-Lunch - 1200 hrs to 1500hrs Dinner - 1900 hrs to 2330 hrs •Special events/promotions-•Signature dishes- Raan-e-Jamavar, Nalli ka sallan, Lobster Neeruli, Chaamp Tajdar

THE LEELA PALACE, BANGALOREZEN

Zen Expression lunch

"Specially handcrafted by our Chinese and Thai master chefs, a four course lunch menu, a quick and a perfect way to experience fresh and exotic Asian fare"

•Description- Pan Asian Restaurant•Cuisines- Chinese, Japanese and Thai Cuisine•Time- Lunch - 1200 hrs to 1500 hrs Dinner - 1900 hrs to 2330 hrs•Special events/Promotions-•Signature dishes- Zen Dragon Roll, Xiao Mai, Sushi & Sashimi, Soft Shell Crab, Thai Curries

THE LEELA PALACE, BANGALORELE CIRQUE SIGNATURE

•Description- ‘The Leela Palace Bangalore is pleased to announce the much awaited edition to its fine dining experiences - ‘Le Cirque Signature’. Helmed by Chef Matteo Boglione, who brings signature dishes from the flagship Le Cirque New York, the menu features a creative culinary flair for Italian and French cuisine, complemented by a repertoire of French and Italian wines. Siro Marcioni, founder of the New York restaurant group, created the title Le Cirque to capture the gastronomical spectacle that enthralled his guests. With outlets in Las Vegas, the Dominican Republic and in Asia with The Leela Palaces, Hotels and Resorts.•Cuisines- French Italian•Time- Dinner - 1830 hrs to 2330 hrs•Signature dishes- Le Cirque Salad, Signature Chitarra, Sirio’s Spaghetti Primavera, Paupiette, Fillet Mignon.

THE LEELA PALACE, BANGALORELIBRARY BAR

•Description- Despite the rare and valuable book collection, we suggest you start your day reading with the wine and spirits list. Explore ancient Armagnac and rare Malts in an atmosphere that combines Indian opulence with the leather and dark wood of the English club.

•TimeSunday to Thursday - 1100 hrs to 2330 hrsFriday and Saturday - 1100 hrs to 0100 hrs•Signature Beverages - Mandarin Martini, Cigars, collection of

Single Malt, Louis XIII Cognac, John Walker Whiskey and Premium Wines

THE LEELA PALACE, BANGALORECAKE SHOP

•Description- Blend of excellent pastry foods from the pastry heads and some signature touches from the Leela Group Corporate pastry chef Avijit Gosh.•Cuisines- Bakery (Pastries, Fresh Baked Breads and some international and home made Chocolates)•Timings- 10:00 a.m. to 10:00 p.m.

THE LEELA PALACE, BANGALOREBANQUET FACILITIES

Rooms Area Seating Capacity

(theatre style)Grand Ballroom 4400 sq. ft. 550Royal Ballroom 2700 sq.ft. 200

Diya 891 sq.ft 80Nidhi 644 sq.ft 45Surya 392 sq.ft 20Yatra 460 sq.ft 30Maya 280 sq.ft 15Kamal 784 sq.ft 60Sitara 756 sq.ft 60

Turret Boardroom 768 sq.ft 16

Rooms Area Seating Capacity

Roshni 406 sq. ft Min-12/Max-14 (Board Room)

Dhwani 377 sq. ft Min-12/Max-14 (Board Room)

Nithya 840 sq. ft 70(theatre style)Royal boardroom 700 sq. ft 16

Royal Club Meeting Halls

THE LEELA PALACE, BANGALOREROYAL CLUB- HOTEL IN HOTEL

The Royal Club Lounge•Signature Breakfast 06:30 am and 11:00 am•Daily themed elegant canapés and light snacks, between 11.30 am. And 1.30 pm.•Traditional English afternoon high tea, served between 3.00 pm. and 5.00 pm.•Evening cocktails, wines and aperitifs served with Amuse Bouche based on the food themes at our other restaurants, between 6.00 pm. and 9.00 pm.•Refined liqueurs & spirits with chocolate pralines and petit fours, between 9.30 pm. And 11:00 p.m.•Complimentary Internet services in our Business Center

The Royal Club is to offer hospitality designed to cater to the needs of an exclusive league of guests.

THE LEELA PALACE, BANGALOREROYAL CLUB- HOTEL IN HOTEL

Billiards Lounge and Cigar Lounge•Located on the sixth floor•Open between 6.00 pm. and 11.30 pm. on weekdays & between 11.00 am. and 11.30 pm. on weekends and holidays.Other Facilities•Usage of our meeting room on the fifth floor for two hours per stay•Half hour internet connectivity per day at the Business Centre adjacent to the Royal Club Lounge•Check-out can extend until 6.00 pm.•Rooms is equipped with a DVD player

THE LEELA PALACE, BANGALORESPA AND HEALTH CLUB

•Gym – 24hrs•Treatments (8.00am – 9.00pm) viz.,

•Western & Ayurvedic Treatment, ESPA (UK) products has been used for Western Treatment and an Indian /Ayurvedic product has been used for Ayurvedic Treatment.•Body Massage•Facial•& Pedicure

•Steam •Sauna•Jacuzzi•Various Spa and Pool Membership Plans are available. All annual spa and pool membership plans include a 20% discount on food, spa treatments and non-alcoholic beverages at any of our award winning restaurants and at the pool.

THE LEELA PALACE, BANGALOREBUSINESS CENTRE

•A fully equipped modern business centre offers the guests, internet browsing facility in complete privacy.

•Fax/ photo copying/ Scanning/ Lamination/ Spiral Binding facilities and a Board Room and a smaller meeting room are the other features.

Rooms Seating capacity

Meeting room 1 8

Meeting room 2 8

Meeting room 3 6

Interview room 4

THE LEELA PALACE, BANGALORESWIMMING POOL

•Consists of two smimming pools which is internally divided for children and adults.

•Have separate pool menu which include some beverages and finger foods.

•Timings- 9:00 a.m. to 9:30 p.m.

THE LEELA PALACE, BANGALORETHE COLLONNADE

The Collonnade at The Leela Palace Bangalore is the new home of the country’s top contemporary designers and is more than just ultimate shopping experience. From Haute couture to fashion jewelry, modern art to must-have accessories, interior design to home accents, The Collonnade is introducing the modern retail experience to Bangalore.

THE LEELA PALACE, BANGALORETHE COLLONNADE

LIST OF STORES AT THE COLLANNADE

LOBBY LEVEL A:Oriental Bank of Commerce (ATM)Elegance

LEVEL B:Anokhi Jaamawar Minx Pallavi Foley Kashmir Carpet Impex Maria Rosa Ohana Mogra Brilliance Kashmir Cottage EmporiumCottage Treasures Exposition Ahmed Jewellery Plantation House Mirrors & Within (Salon) New Kashmir Emporium Jhan Brothers Regalia Cashmere House

LEVEL C:Portside Café Radiance Medispa Shivan & NareshAndraab Namrata Joshipura Pankaj & NidhiOuthouse Abraham & Thakore Payal PratapRajesh Pratap Singh Mahua Art Gallery Neeru KumarTulsi by Neeru Kumar Play Clan Anantya Décor.comAKED

THE LEELA PALACE, BANGALORELEADERSHIP TEAM

KUNAL CHAUHAN

GENERAL MANAGER

Sameer Sud

Resident Manager

P.M. Sriraj

Head- Human Resource

Sunil Babu

Commercial Manager

Pratik Vashisht

` Front Office Manager

THE LEELA PALACE, BANGALORELEADERSHIP TEAM

Anil Menon

Executive Housekeeper

Chef Zafar Ali

Executive Chef

Subrat Sinha

Finance Controller

Dhivakar Gopal

Laundry ManagerShalabh Arora

Director Sales

Jameson Solomon

EAM- Food and Beverage

THE LEELA PALACE, BANGALORECULINARY

The Leela Palace Bengaluru can easily boast of the most diversified Kitchen amongst hotels in Bangalore 9 different Nationalities, associates from probably every region of India.This makes us the most versatile kitchen and the best F&B operations in the city.•They understand our guest better•They deliver to their need aptly•Diversified so immense learning for associates•The largest selection of menu in the city featuring cuisines from around the world

THE LEELA PALACE, BANGALORECULINARY- INGREDIENTS

•The freshest of Imported Seafood and Meats•The Vast variety of Cheese •From Black Truffles to Wagyu, the range of ingredients we use would probably be found only in The Leela Palace in Bangalore

Hamachi or Japanese Amberjack imported

from Japan

Wagyu imported from Japan

Finest fresh water Eel or Unagi from Japan

THE LEELA PALACE, BANGALORECULINARY- INGREDIENTS

Ikura or Salmon Roe from Japan

Chilean Sea bass from Chile

Black Cod from the North Pacific Region and imported from

Japan

THE LEELA PALACE, BANGALORECULINARY- HERB GARDEN

With the Help of the Horticulturists of the Hotel, The hotel maintains a Herb Garden for most of the fresh herbs used in the hotel. They have assigned associates who take care of the herb garden with the help of gardeners where they grow out celery, Marjoram, Rosemary, Banana blossom, lime and other herbs

THE LEELA PALACE, BANGALORECULINARY- FOOD SAFETY MANAGEMENT SYSTEM

ISO 22000 certified(Food Safety Management system)

ISO 14001 certified(Environment Management System)

BVCI- Bureau veritas

THE LEELA PALACE, BANGALORECULINARY- CULINARY TEAM

THANK YOU

Leela Palace Bangalore

Business

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