Electrical Distribution Field Services

Discover our field services to give you peace of mind throughout your

installation’s lifecycle

Dimitri DUCHAUXTechnical Institute Operation Manager

installation’s lifecycle

Bogota, 6 th of June 3013

Agenda

●Service Global ID Card

●Why to attach a big importance to services?

●Energy & Power Field Services

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●Energy & Power Field Services

ED Field Services - Global ID CardLegacy Brands (17)General Information

● Headcount: < 3000 (240 centers in 72 countries)

•Federal Pacific•GEC

•Merlin Gerin•Areva•EIB•Square D•AEG•Yorkshire•France Transfo•Gec Alsthom•Federal Pioneer

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•GEC•Magrini•Mesa•Sprecher & Schuh•Nulec•Alstom•PMI

EMEA: 124 Services Centers in 47 countries

AMERICAS: 79 Services Centers in 11 countries

ASIA: 47 Services Centers in 14 countries

• Capability to Satisfy global customer needs with local Services resources (more than 80% of times)

• Able to Leverage regional or global resources to address highly expertise Services not available locally or undeserved geographies.

Agenda

●Service Global ID Card

●Why to attach a big importance to services?

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●Energy & Power Field Services

●Capabilities in Colombia

● Customers needs evolve more and more towards:

CAPEX Savings OPEX Savings

Services, An added-value for customers

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Real demand to collaborate with a strong services partner

� More turnkey solutions

� Need of trusted advisors and strong partners

●Present during the 7 phases of an equipment lifecycle● Total Cost of Ownership (TCO) during the 7 phases

CAPEX OPEX

Services, An added-value for customers

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Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 Phase 6 Phase 7

Importance to take in account the TCO

Your site is alive, your Electrical Distribution installation too !

●Environnemental modifications● Modification of your buildings● Modification of your équipments● Modification of your teams● …

●Ageing

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●Ageing● Stress of the equipment (Overload, lack of maintenance, …)● Shutdown● Specific solicitation● Unknown phénoména

Your installation need a specific attention to keep its performance !

Agenda

●Service Global ID Card

●Why services become more important?

Energy & Power Field Services

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●Energy & Power Field Services

Bring your peace of mind all over the lifecycle of the installation

Field Services

Energy & Power Electrical DistributionField Services Offers

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Erection & Commissioning

●Expertise to start-up technically MV/LV electrical distribution networks:● On-site Schneider Electric field

services engineer● On-site testing & commissioning

procedures

●Customer Benefits:● Reduce risks of delayed due to

incorrect settings, installation errors, etc.

● Reduce risks of premature failure through undetected installation settings or errors

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procedures ● On-site testing & commissioning

tools● Engineering expertise (protection

settings, discrimination studies, etc)● Diagnosis of existing legacy

electrical distribution installation on request

settings or errors● Set-up on-site recommendations to

operation and maintenance staff● Get traceability of Schneider Electric

interventions

On-demand maintenance

●Repair or/and maintenance by Schneider Electric● On-site Schneider Electric field

services engineer with testing procedures and tools

● Engineering expertise (protection settings, discrimination studies, etc)

●Customer Benefits:● Reduce down-time and restart time● Ensure safety compliance● Set up maintenance best practices● Get traceability of Schneider

Electric interventions

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settings, discrimination studies, etc)● On-site Schneider Electric field

services engineer●Diagnosis

● Engineering expertise● Schneider Electric database● Return of field experiences

●Spare Parts● Original Manufacturer design● Recommendation of stock

Electric interventions

Modernisation: ECOFIT™

●Retrofit, retrofill, replacement of aging equipment: ● MV or LV circuit-breakers,

protection relays, etc●Switchboards enhanced in a

cost-effective way, ● In compliance with the latest

●Customer Benefits:● Prolong your switchgear’s lifetime

by more than 50%.● Enhance availability and

operational reliability by reducing circuit-breaker failure, therefore production loss.

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● In compliance with the latest regulations and technology.

production loss.● Optimize service and

infrastructure costs by 30 to 70%.● Maintain compliance with evolving

industry standards and legislation.● Ensure the safety of operators

and surrounding equipment ● Get access to Energy

Management with new relays

Modernisation: ECOFIT™

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End-of-Life: EOL

●SF6 recovering and recycling● A seamless turnkey solution for a

recovery offer, fully conform to regulations

● SF6 recovery certification and excellent risk control

● Recycling of the medium-voltage

●Customer Benefits:● Help to become fully

environmentally compliant● Give traceability with destruction

certificate● Give absolute peace of mind

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● Recycling of the medium-voltage equipment (not limited to SE’s one)

●Originated from Schneider Electric’s concern for environmental issues

● Green image

Installation assessment: MP4 consulting

●A site-wide electrical installation assessment to define an improvement and risk management program.● MP4 Deliverables consist in 4

improvement plans including critical safety issues:

●Customer Benefits:● Prediction of failures and actions

before they happen● Improve installation safety,

reliability, availability and quality● Build a roadmap for maintenance

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safety issues: and modernization ● Prioritize electrical investments to

optimize CAPEX

MP4 allows to:• Increase the reliability of Electrical Installation

• Increase the Safety of people and equipments

With the time

ReliabilityThe Reliability decrease

Human riskEvolution des normes, dégradation des sécurités

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Today Level

Time

Risk for your equipmentsDesttruction of your equipments of distribution or production

Economical RisksProduction losses

Original Level

t1

To get back to the initial level and maintain it

To get the original level of reliabilityReliability

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t1

Original Level

t2 t3

Plan of Maintenance

Time

To answer to my new expectations

Conform to my expected Reliability

Plan of Modernisation

My present need

Reliability

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t4t1 t2 t3

Plan of Modernisation

Plan of Maintenance

Time

Original Level

A monitoring Plan to monitore and anticipate

Conform to myexpectation

Plan of Modernisation

My need

Reliability

Monitoring Plan

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t1 t2 t3 t4

Plan of Modernisation

Plan of Maintenance

Time

Original Level

Improve plant performance plan

Management Plan

Installation assessment: technical studies

●Electromagnetic compatibility

●System dependability

●Analysis of electrical networks

●Short circuit assessment

●Customer Benefits:● Answer to a technical question● Better manage Electrical

Distribution installation● Reduce risks of premature failure ● Set-up on-site recommendations to

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●Short circuit assessment

●Power flow calculations

●Protection analysis

●Stability analysis

●Reliability analysis

●Others on request

● Set-up on-site recommendations to operation and maintenance staff

● Get traceability of Schneider Electric interventions

Installation assessment: arc flash analysis

●Ensures NFPA 70E compliance and enhances worker safety and facility reliability by identifying arc flash incident energy levels, and personal protective equipment (PPE) requirements

●Customer Benefits:● Presented in a clear, easy to

understand format● Provide PPE recommendations

and equipment labelling ● Report of findings and

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● Flash Protection Boundary● Incident Energy Value● Hazard/Risk Category● Appropriate Personal Protective

Equipment (PPE)● Low cost arc flash reduction

methods● Optional onsite electrical safety

training

recommendations ● Update single-lines and

documentation to operate and maintain

Services Agreements

●Predict contract packages

● Preventive and Predictive

maintenance by Schneider Electric

● 24/7 Hotline with expert assistance

●Customer Benefits:● Maximize uptime with peace of

mind● Optimize your asset management● Control your maintenance budget● Ensure safety and compliance with

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● Emergency On-Site Intervention

● Emergency Spare Parts Delivery

● Costs for Emergency and Spare

Parts can be included

● Asset on line on request

● Ensure safety and compliance with regulation

Agenda

●Service Global ID Card

●Why to attach a big importance to services?

●Energy & Power Field Services

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●Energy & Power Field Services

Make the most of your energy