EFFECT OF AUTOMATION

ON JOBS OF TECHNICAL

WRITERSMakarand Pandit

mak@technowrites.com

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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SYSTEM RULES

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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IT IS NOT JUST

HUMAN AGAINST HUMAN

ANYMORE

NOW, IT IS ALSO

MACHINE VS HUMAN

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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REASONS FOR JOB ELIMINATION/CREATION

Product Replacement

Product Elimination

Service/Business Process Redefinition

Service/ Business Process Elimination

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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JOB MOVEMENTS

Vertical

Lateral

Diagonal – Upward or Downward

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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EVERY JOB CREATED IS A THREAT TO

ONE OR MORE EXISTING JOBS

IT IS SOMEONE’S JOB TO MAKE

SOMEONE ELSE’S JOB REDUNDANT

IN THE FLUID AND COMPETITIVE

ENVIRONMENT JOBS DON’T JUST EXIST,

THEY TRANSFORM!

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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BUILDING FUTURE WORKFORCE

Retrain

Redeploy

Hire

Contract

Release (lay off)

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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CAN’T COMPUTERS GENERATE

CONTENT?

06-Feb-15(c) Technowrites Pvt. Ltd.

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3COMPUTERS GENERATE DATA, NOT

CONTENT

06-Feb-15(c) Technowrites Pvt. Ltd.

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This is how computer processes data

This is how human

processes data

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A WRITER’S JOB CANNOT BE

DONE BY A COMPUTER

DR. MICHIO KAKU

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(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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SKILLS DEFINED BY MCKINSEY REPORT

Technological Skills – Basic Digital, Advanced Data Analysis, Scientific

Research & Development, Technology Design, Advanced IT

Social & Emotional Skills – Teaching & Training, Leadership,

Communication & Negotiation, Interpersonal & Empathy, Entrepreneurship,

Adaptability

Higher Cognitive Skills – Creativity, Project Management, Advanced

Literacy, Complex Information Processing, Critical Thinking

Basic Cognitive Skills – Basic Data Input, Basic Literacy

Physical & Manual Skills – Data Input, Equipment Repair, Craft &

Technician, Gross Motor

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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MCKINSEY GLOBAL INSTITUTE’S PREDICTIONS

FOR 2030 (PUBLISHED 2018) (c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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MCKINSEY GLOBAL INSTITUTE SKILL MODEL

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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MCKINSEY GLOBAL INSTITUTE SKILL MODEL

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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MCKINSEY GLOBAL INSTITUTE SKILL MODEL

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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MCKINSEY GLOBAL INSTITUTE SKILL MODEL

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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ACTIVITIES DISTRIBUTION FOR TW

Physical & Manual Skills – Typing text, Copy-paste, Formatting Text, Inserting

Images – Replaced by Speech Recognition, Voice Chat, Speech Synthesis

Basic Cognitive Skills – Organizing Text, Editing Images/Audio/Video – Replaced

by tools or human aided tools

Higher Cognitive Skills – Information Mapping, Spelling/Grammar/Style Check,

Project Management, Self-management, Delivery Management – Replaced by

??

Social & Emotional Skills – Client Coordination, Client/SME Communication,

Interviewing SME, Usability Study – Replaced by ??

Technological Skills – Authoring Tools, CMS, LMS, DITA, User Experience –

Replaced by better tools ??

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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PERCENTAGE CHANGE IN SKILL SETS

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(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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BUILDING FUTURE WORKFORCE

Mindset Shift

Change in hiring policies

More Agile Corporate Structure (Agile itself will transform into something more

agile)

New middle-skill jobs to fill the gaps

Rise in use of contractors and freelancers

More and more training

Faster breeding and acquiring of small size companies (mid-size may reduce)

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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RECOMMENDATIONS

Work on developing Higher Cognitive Skills, Social &

Emotional Skills, Technological

Bottom-most & Top-most skills may be replaced by tools

Try to develop a Golden Combination of skill-sets

Work on multi-threaded career

Self-complementing Skills (may not be convergent)

Divergent Skills

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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PROBABILITY CALCULATOR

A. National/Macroeconomic

B. Industry Sector

C. Organizational

D. Management

E. Individual

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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MACRO-ECONOMIC FACTORS IN

INDIA

Election

Inflation

Local Demand

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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ORGANIZATIONAL FACTORS

Team Size

Management

Business

Collaborations/Mergers/Acquisitions

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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MAK’S EARLIER PREDICTIONS

These are my predictions made 4 years ago

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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SUBTLE CHANGES IN TW

Communities opening up more and more

Users relying on Data Security

Different configurations of cloud are available (including Public, Private,

Cloud-in-a-box, Hybrid, and so on)

Open-source has caught up with premium products, and may lead them soon

Overall team-size has shrunk

Development life-cycle has shrunk

Marketing has become focused and thinner

Virtualization is increasing

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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FUTURE OF CONTENT

Multi-authored

Reused

Minimalized

Structured

User generated

Intelligent

Rated

Scaled

Curated

Auto-updated

Amalgamated

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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FUTURE OF PROCESSES

Group-authoring (sharing, searching, managing, tracking)

Cloud-based authoring, reviewing, publishing (using cloud-based tools like

CMS, Wikis)

Media-dependent workflows (different inputs, tools, and deliverables)

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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FUTURE OF TOOLS

Open-source

Cloud-based

Open-standard (epub3, html, xml, DocBook, DITA)

SaaS Pricing

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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FUTURE OF CAREER

ID & TW have merged

Content Writing is merging

In select cases, localization/translation will merge

Penetration & spread of all writing careers will increase

Videos producers, Marketing collateral authors will be in demand

User Experience Designers will be sought after

Proposal Writing will be in demand

Increased freelancing opportunities (enabled by shrinking team sizes and

availability of open-source tools)

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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THINK OF ADDING THESE TO YOUR

SKILLS

Business knowhow

Testing skills

Sound/Video Recording & Editing skills

Presentation skills

User Interaction skills

Technical knowhow (SEO, Internet Advertising, Virtualization)

Information research & analysis (RSS Feeds, Big Data, Analytics)

Freelancing

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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REFERENCES & SOURCES OF DATA

McKinsey Insights - McKinsey Global Institute

Forbes.com

Technologyreview.com

https://www.forbes.com/sites/niallmccarthy/2017/11/30/automat

ion-could-eliminate-73-million-u-s-jobs-by-2030-

infographic/#6180ab8b773d

https://www.technologyreview.com/s/610005/every-study-we-

could-find-on-what-automation-will-do-to-jobs-in-one-chart/

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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THANK YOU!

Download Link: https://bit.ly/2EkNeJ0

-Makarand Pandit

mak@technowrites.com

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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