DX Manufacturers & Design Forum

Post on 28-Jan-2015

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2 case studies – Beyond Beautiful what can design do for Business – presentation to Canadian Manufacturers at the Design Exchnage / DX Business Forum witf RGD Ontario.

Transcript of DX Manufacturers & Design Forum

CLIENT

M-real; A European manufacturer of white paper for commercial printing.

OBJECTIVE

Launch an altogether new corporate brand and paper lines into a heavily commoditized, North American biased, merchant-laden (and shrinking) market.

RISE ABOVE COMMODITIZATION

M-real

Driving sales by high-level brand recognition

RISE ABOVE COMMODITIZATION

M-real

RISE ABOVE COMMODITIZATION

Brand persona – European iconography

M-real

RISE ABOVE COMMODITIZATION

Brand building by association – capture attention + desire

M-real

RISE ABOVE COMMODITIZATION

Credibility by example – ‘the choice of champions’

M-real

RISE ABOVE COMMODITIZATION

Proof by printed samples – order on-line

M-real

RISE ABOVE COMMODITIZATION

Paper Specifier kit – innovative format, ideal for cross selling

Swatch books – useful, usable and desirable

M-real

RISE ABOVE COMMODITIZATION

M-real

RISE ABOVE COMMODITIZATION

Print advertising – seen in all the right places

M-real

Vehicle graphics

RISE ABOVE COMMODITIZATION

– big-time exposure without the cost

M-real

Trade shows and events

RISE ABOVE COMMODITIZATION

M-real

We “Make it Real” – M-real beats commoditization – achieves leading brand status in print, online and at events

RISE ABOVE COMMODITIZATION

“We’ve achieved #1 brand status

in less than 18 months – much bigger

competitors are astounded”Jeff Tapping

President, M-Real Canada

Big Ideas Work

“Our sales are up by 10%

in a market that’s down by 7% –

our trading-up approach sets us

apart and protects our margins.Jeff Tapping

President, M-Real Canada

Big Ideas Work

CLIENT

Direct Line; A distributor of high-density filing equipment serving hundreds of independent dealers across the U.S.

OBJECTIVE

Grow sales and reward dealer loyalty with a bold new Preferred Partner Programintegrating print, Web and email.

Big ideas at work

CREATE NEW RELATIONSHIP MODELS

Direct Line

In 2005 this 216-page book shook up the industry

CREATE NEW RELATIONSHIP MODELS

Direct Line

Created for end-customers – customized for every dealer

CREATE NEW RELATIONSHIP MODELS

Direct Line

“When we started handing out the Buyer’s Guide, we saw significant increases in order sizes and more

frequent orders. Sales are up 43% over the same time last year.”

David StoutamireColonel USA Fr Ret. – Vice President,

Advanced Filing Systems Florida

CREATE NEW RELATIONSHIP MODELS

Direct Line

And then we added the Web

CREATE NEW RELATIONSHIP MODELS

Direct Line

Market-leading turn-key packages – fast and affordable

CREATE NEW RELATIONSHIP MODELS

Direct Line

Completely interactive and customized for every dealer

CREATE NEW RELATIONSHIP MODELS

Direct Line

Search Engine Optimized for Google, Yahoo, MSN and AOL

CREATE NEW RELATIONSHIP MODELS

Direct Line

Portal sites to drive even more leads to local dealers(100 dealers X 250 pages each = 250,000 optimized pages!)

“We’ve transformed our role to become a distribution and marketing partner –

driving leads to dealers in ways that no other manufacturer or distributor has.”

David DownsPresident, Direct Line Corporation

Big Ideas Work

“There were skeptics, but not anymore. We’ve seen sales growth of 30% in

2006 alone. Context has delivered in building the Team for Team Direct Line”

David DownsPresident, Direct Line Corporation

Big Ideas Work