Public services – 2016-2030

@garethjphillips

Feb 24th 2016

People living into their 100s

Everything is an interface

Everyone and everything connected

Digital democracy

3D printing of objects and supplies

Big Data predicting and solving issues

Drones delivering medicine and meals

Virtual Assessments/Diagnosis

Crypto-currencies widespread

Driverless vehicles on the roads

No buildings or offices

.. BUT WHAT ABOUT US?

82

91

78

58

41

0

10

20

30

40

50

60

70

80

90

100

18-24 25-34 35-44 45-54 55+

People who rated their digital skills as good or very good

Percentage

STEVE JOBS MEME ALERTFive second warning

TECHNOLOGY IS NOTHING. WHAT'S IMPORTANT IS

THAT YOU HAVE A FAITH IN PEOPLE, THAT THEY'RE BASICALLY GOOD AND

SMART, AND IF YOU GIVE THEM TOOLS, THEY'LL DO

WONDERFUL THINGS WITH THEM.

CULTURE

PEOPLE

BADGE IT!

PROCESS

TECHNOLOGY

SUM UP

DIGITAL IS ABOUT WHAT PEOPLE DO, NOT WHAT THE TECHNOLOGY DOES

PEOPLE LEARN FROM TRYING NEW THINGS OVER AND OVER AGAIN UNTIL THEY’VE GOT IT RIGHT

REWARD PEOPLE FOR WHAT THEY’VE ACHIEVED

HAVE THE FLEXIBILITY TO RESPOND TO CHANGE

QUESTIONS?