Cults, Biker Gangs, Sports Teams

Post on 13-May-2015

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Mike Germano at Carrot shares "Cults, Biker Gangs, and Sports Teams" at the BOLO 2013 Conference.

Transcript of Cults, Biker Gangs, Sports Teams

@mikegermano@carrot

CULTS, BIKER GANGS, SPORTS TEAMS

Monday, October 14, 13

@mikegermano@carrot

CULTS, BIKER GANGS, SPORTS TEAMS

Monday, October 14, 13

DUMBO, BROOKLYNBUILDING A COMPANY FOR GEN - Y

Monday, October 14, 13

DIGITAL IS ALLOWINGINVENTORS, HACKERS,BROGRAMMERS, NERDSTO BECOME AGENCIES

Monday, October 14, 13

Two Toasters

THE NEW NON-AGENCY.

Monday, October 14, 13

WE HAVE GREAT CLIENTS, BUT THAT DOESN’T MATTER.

Monday, October 14, 13

#AGENCYPROBLEMS

RETENTION RETENTION RETENTION

Monday, October 14, 13

30% Of Advertising Employees Will Leave

in 12 Months

TURNOVER COSTS 150% - 250% of Salary

Source ARNOLD WORLDWIDE

Monday, October 14, 13

70% Would Call

Recruiter Back

70% Put Themselves Over the Team

Source ARNOLD WORLDWIDE

Monday, October 14, 13

# 1 REASON FOR LEAVING: JOB SHOCK

1/3 of employees leave in 90 days due to unmet expectations

# 2: SOMEONE WILL ALWAYS PAY THEM MORE

Monday, October 14, 13

TRADITIONAL FIX:

• HIGHER SALARY

• PERKS

• AWARDS

• CULTURE BANDAIDS (BEER CART)

• BENEFITS: TECHNICAL TRAINING, ETC.

Monday, October 14, 13

STARTUPS PERKS(NOT BUILT FOR LONGEVITY)

AGENCY PERKS(NOT FOR THE EXPERIENCE ECONOMY)

DIGITAL AGENCY PERKS(NONE OF THE ABOVE)

Monday, October 14, 13

PLAYING THE WRONG GAMEMonday, October 14, 13

RETAININGTALENT

78% Carrots

3% Left

12% Let Go

7% Transferred to Carrot Ventures

CARROT OVER 3 YEARS

Monday, October 14, 13

DON’T HIRE EMPLOYEES

RECRUIT A FAMILY

Monday, October 14, 13

WHO DOES THIS WELL?CULTS, BIKER GANGS, SPORTS TEAMS

Monday, October 14, 13

MAKE THEM PATCHHOLDERS

Monday, October 14, 13

Monday, October 14, 13

SHARE THE KOOL AID

Monday, October 14, 13

HOME COOKED VS PURCHASED

APARTMENT VS HOTEL

LITTLE BIG THINGS

Monday, October 14, 13

CREATE A FRONT

Monday, October 14, 13

RECRUITING

+40% of DEV/DESIGN TEAM IS FROM RIT

FAILED STARTUP DEVELOPERS

AGENCY MISFITS

MILITARY PERSONNEL

ARREST RECORD

Monday, October 14, 13

RETIRING

Monday, October 14, 13

FOOD IS THE NEW BOOZE

Monday, October 14, 13

#HUSTLE #TEAM #ADVENTUREMonday, October 14, 13