BUILDING THE FRAMEWORK FOR AN AGILE INNOVATION PROGRAM ABLE TO ADAPT

WITH EVOLVING CUSTOMER DEMANDS WHILE REMAINING

FOCUSED ON THE ENTERPRISE’S STRATEGIC

GOALSby Coby Randquist

1Tuesday, September 17, 13

Ok, so that title didn’t exactly role off my

tongue

Let’s try again...

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CultivatingInnovation

by Coby Randquist

Tuesday, September 17, 13

Who am I?Coby Randquist

@kobier on Twitter

CobyR on Github

I am a Technologist, a Rubyist, a Stacker, and an evangelist

Director of New Tech & Prod Dev Eng at AT&T

Organizer of the Los Angeles Ruby Conference (2014 will be our sixth year)

Organizer of Ruby on Ales in Bend, Oregon(2014 will be our fourth year)

Organizer of OpenStack on Ales in Bend, Oregon(First year coming up in two weeks, September 30 and October1)

Founder of Confreaks.com - a video production company and technology video aggregation web-site

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Disclaimer

I am speaking as an individual, NOT for or on behalf of AT&T, these are my opinions, and do not necessarily reflect the opinions or objectives of my employer.

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So who are you?

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Are you...

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Are you...

involved with product development?

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Are you...

involved with product development?

involved with research and development?

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Are you...

involved with product development?

involved with research and development?

administration?

Tuesday, September 17, 13

Are you...

involved with product development?

involved with research and development?

administration?

finance

Tuesday, September 17, 13

Are you...

involved with product development?

involved with research and development?

administration?

finance

business development?

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Process Driven Innovation

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Process

proc·essa series of actions or steps taken in order to achieve a particular end.

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Driven

driv·enpast participle of drive.

drivepropel or carry along by force in a specified direction

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Innovation

in·no·va·tionˌthe profitable implementation of change

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Summary

A series of actions or steps taken in order to propel or carry along by force to implement profitable change.

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Paraphrased

profitable implementation of change created by a

series of intentional steps

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So how do you cultivate Change?

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Process doesn’t create change.

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Systems do not create change.

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People

*Create Change!

*if you have a culture that encourages it.

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Meaningful Change

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Meaningful ChangeRequires

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Meaningful ChangeRequires

Passion

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Meaningful ChangeRequires

Passion

Safety

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Meaningful ChangeRequires

Passion

Safety

Curiosity

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Meaningful ChangeRequires

Passion

Safety

Curiosity

Conflict

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Meaningful ChangeRequires

Passion

Safety

Curiosity

Conflict

Resolution

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Meaningful ChangeRequires

Passion

Safety

Curiosity

Conflict

Resolution

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Passion

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Tuesday, September 17, 13

Safety

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Tuesday, September 17, 13

Curiosity

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Conflict

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Resolution

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Motivation

“People engage in radical innovation not because they get paid for it, but because they want to.”

-Gene Meieran, Intel Fellow

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Ok, so you have change....

Can you:

Accept it?

Support it?

Implement it?

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Be aware of individual resistance

People like the status quo

They are good at it

asking them to change - requires them to be temporarily incompetent.

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Be aware of institutional resistance

Processes are created to be followed

make sure you have the ability to change your processes

religious enforcement of process can threaten innovation

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Change without implementation

!=Innovation

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Thanksfor

Listening

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Questions?

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Tuesday, September 17, 13