Creating Successful Transfer

Programs Through

Institutional Teamwork

SUSAN DAVIES – Associate Vice Chancellor, Enrollment ManagementJANE REX – Director, Office of Transfer ArticulationLORI GONZALEZ – Executive Vice Chancellor and Provost

National Institute for the Study of Transfer Students Pre-Conference Workshop, 2014

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Session GoalsAssist participants with creating a case for institution-wide transfer programming and service initiativesExplore the benefits and challenges of establishing an office dedicated to the evaluation and articulation of transfer creditExamine how the mission and goals of the Office of Transfer Articulation and transfer-specific programming impact the campus community 2

Session Goals ContinuedIdentify strategies to enhance collaboration across campus and with community college partnersProvide guidance on how to plan a University Transfer Symposium or similar university-wide transfer eventAssist participants with evaluating the programming and services best suited to their institutions and outlining the steps necessary to begin the planning process

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Appalachian State University

1,115 transfers

2,883 freshmen

17,838 total 4

Our ReputationRanked 3rd in U.S. News and World Report's

"2012 America's Best Colleges

Guide"

The Princeton Review's "Guide

to 322 Green Colleges: 2012

Edition"

Forbes magazine's "Top

Best Buy Colleges 2012"

Top 100: Kiplinger's

Personal Finance magazine's "100 Best Values in

Public Colleges" for 2013

Sierra Magazine's Top

10 "Coolest Schools" for

20125

Our State System

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Our 58 Community College Partners

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Who Are We?Transfer

Enrollment67%CC

31%4 yr

2 %Othe

r8

Who are We?

2% SR

11% FR

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“Credit Counters”

Transfer (48) Freshmen (24)

1-59 (790)AA/AS: 265

(24%)NCCC 44: 52

(5%)

60+ (325)10

Who Are You?

What are your goals for the workshop today?

What is the percentage of transfer students in your new student class?

Your answers here: http://padlet.com/wall/qdz2z6ejlf

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An Administrative/Leadership Perspective

Assist participants with creating a case for institution-wide transfer programming and service initiatives

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Creating a Case• Performance Funding• Our Time, Our Future• Responsive to other state

initiativesState

• Enrollment goals• Enrollment growth funding model• Efficiencies for seamless transfer• Never let a budget

deficit/opportunity pass you! • Appalachian Strategic Plan

Institution

• Ethical obligation to provide educational opportunitiesMoral 13

Impact of Data: Transfer Talking Points

http://transfersymposium.appstate.edu/tool-kit

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Impact of Data: Transfer Student

Surveys

Enrollment

Services

Open House

Transfer Track

Orientation

T-POP

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Impact of MAP-Works Data

Campus engage-

ment

Transition Academics Other0

10

20

30

40

50 46.6

21.2 20.212

What is the most difficult aspect of being a transfer student at this institution?

Category of comment

% o

f com

men

ts re

ciev

ed

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Appreciative Inquiry

Enormous external

pressures

People

inside

who are

dissatisfie

d

Coherent

alternative plan, model or

vision

For significant change to happen, three conditions

must be present:

Appreciative inquiry is a process that involves discovering institutional

strengths through creative conversations that focus on what

people within the organization are doing well and on how they are

achieving excellence.

Hanna, D.E. (July/August 2003). Building a leadership vision: Eleven strategic challenges for Higher Education. Educause.

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Active Learning - Worksheet

Barriers

Strengths

Understanding Your Transfer Culture through Appreciative

Inquiry

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Establishing an Office of Transfer Articulation

Explore the benefits and challenges of establishing an office dedicated to the evaluation and articulation of transfer credit

Examine how the mission and goals of the Office of Transfer Articulation and transfer-specific programming impact the campus community

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How It HappenedGeneral Educati

on

Task Force

Student

Culture

Seamless

Transfer

Faculty/Advisor

s

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Getting Started

Reallocation of StaffDirector Search

Physical Space

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Initial Challenges

Communication• How?

Who?• Websit

e? ota.appstate.edu

Articulation• Decentral

ized• Historical

Perspective

Role Clarification• Enrollme

nt Management

• Across Campus

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Day to Day

Rolli

ng Admissions

ArticulationCatalog MaintenanceCustomer ServicePreliminary Evaluations

Collaboration

Academic AdvisingAcademic DepartmentsAdmissionsGeneral EducationCommunity Colleges

Ongoi

ng Assessm

ent

Customer SatisfactionPetition ProcessingTransfer Student SurveysVisiting Coursework 23

Early InitiativesReverse Transfer

Visiting Coursewor

k Jump Start Appalachian

OrientationPetit

ion Process

Transfer

Advisory Boar

d

Articulation

Agreements

Gen Ed Articulation

Catalog Review

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How Is It Working?

Minimized road blocksAdmissions Representatives & Advisor knowledge-baseLess stressfulStudents more informed and empowered

Enhanced quality controlConsistency of servicesCollaboration across campusDifferent demands on academic departments

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Break and Best Practices

Refreshments provided.

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Active Learning - Worksheet

Good

Better

Best

Your best practiceshttp://padlet.com/wall/ycljtgx0wo

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Enhancing Collaboration & Creating a Campus Conversation about Transfer Student Success

Identify strategies to enhance collaboration across campus and with community college partners

Provide guidance on how to plan a University Transfer Symposium or similar university-wide transfer event

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Serving on Campus

Committees

Student Government Association

Transfer Symposium

Associate Deans

Meetings

Transfer Pre-Orientation

Program

Honors Program

Writing Across

Institutions

Transfer Advisory

Board

Jump Start Appalachian

Transfer Track Fridays

Articulation Agreements

Never let a mandate (SACS) pass you by to

request resources!

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Transfer Symposium

http://transfersymposium.appstate.edu/

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Transfer Symposium Survey Responses:

Awareness to Action

Developing Awareness

• “I gathered some great ideas for enhancing and updating Orientation for transfer students.”• “Coordinated, collaborative, transparent advising is a pivotal concern for ASU and the NC

Community College System, along with the UNC system schools.” • “Jump start is a great program.” • “That transfer students need love too!”• “That we need to provide them housing opportunities”• “The significance of participating with intentionality on this problem/opportunity for us at

ASU.”

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Transfer Symposium Survey Responses:

Awareness to Action

Taking Action

• “Advocate for a transfer services center” • “Continue to think about how to ensure the broadest application of transfer credit within our program

without requiring individual petitions”• “Considering ways to make them eligible for departmental honors participation.”• “Meeting with instructors at the major feeder community colleges to align our introductory courses.”• “Exchange data with other areas analyzing pertinent, actionable data”• “I'm thinking of proposing that we name a transfer coordinator in our department that can go to CCs

and talk to”• “Prospective students and can serve as a contact person for transfers after they come to campus”

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Active Learning - Worksheet

Existing Partners

Potential Partners

Benefits to your institution

Think about existing partners and the strength of the relationship and

potential partners and the benefit to the institution

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Planning for the Future

Assist participants with evaluating the programming and services best suited to their institutions and outlining the steps necessary to begin the planning process

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Our Goals for the Future

Enhance communication with Community College partners

• Create a Transfer Services Center to open July 1, 2014• Create an online one-stop services site• Expand Jump Start Appalachian to serve more community colleges

beyond our top three partner institutions• Improve Housing options for transfer students• Develop a transfer seminar• Expand the transfer pre-orientation program• Facilitate earlier registration for new transfer students• Provide transfer student specific programs to facilitate engagement

and social integration• Increase transfer student scholarships• Collaborate with the Military Affairs Committee

Respond to the Transfer Services Team Report

Create road maps for the 58 community colleges

Create strategic articulation agreements35

Active Learning - Worksheet

Short

Mid

Long

Identify goals for your institution.

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Contact Information

Susan Davies• daviess@appstate.edu

Jane Rex• rexjm@appstate.edu

Lori Gonzalez• gonzalezls@appstate.edu

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