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03-Apr-12 Confidential 1

COMPANY PROFILE

communicate I groom I lead

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Our VISION:

Partnering our clients in acquiring,

retaining and organically growing

their customer base by enabling their

people to deliver a superlative

customer experience.

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Our MISSION:

This superlative experience will be delivered by:

1. Educating Sales and Customer Service People

2. Bringing Customer Focus within Non-Sales People

through Training Interventions

3. Engaging both sets of people through innovative

training reinforcement

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What We Do… Sales Function Research

Training Interventions for Sales People

Training Trainers

Coaching Coaches (Sales Supervisors)

Training Interventions for Non – Sales People

Reinforcement Solutions

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WHY STEP UP? Identifying and Building Business Specific

Sales Processes

Our breakthrough CID Learning Methodology

Blended Learning Solutions through:

- Classroom

- e-Learning

- Offsite

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WHY STEP UP? Facilitation Skills for Internal Trainers, like:

- Audience Research

- Storyboarding and Dramatization

- Giving Learning Experiences

Leadership and Engagement Skills for Sales

Supervisors to better manage front line

sales people

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WHY STEP UP? Innovative Reinforcement Solutions, like:

- Fanatically Customized Posters for Office and

Residence

- Mobile Apps and Simulations

- Clubs

- Using existing tools like:

Quarterly Meetings

Corporate Intranet

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WHY STEP UP? Delivered Sales Training Interventions like:

- Strategic Account Management

- Retail Sales

- HNI Sales

- Customer Service

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WHY STEP UP? Delivered Non-Sales Training Interventions like:

- Customer Focus

- Building Team Synergies

- Leadership Grooming

- Successful Intrapreneurs (for employees)

- Successful Entrepreneurs (for partners)

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WHY STEP UP? For Clients like:

- ICICI Bank

- Sodexho

- Indian Tools (Part of Yash Birla Group)

- Mahindra and Mahindra

- Thyssenkrupp

- CEAT

- Perfect Circle (Anand Group)

By Trainers from Sales and Training Environment

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In sourcing of Talent

Building a Leadership Pipeline

Assisting Employee Engagement

Fast tracking careers

R&R Tool

A Customer Focused Organization

How Can That help you?

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Let’s get in touch??? We’re available here:

91 92251 10004

stepuplearning@gmail.com

www.facebook.com/StepUpTrainingSolutions

Confidential 03-Apr-12