Post on 13-Nov-2014
description
COMMUNICATION SKILLS
“Communication skills is the set of skills that enables a person to convey information so that it is received and understood”
Ways to Communicate- Verbal
Speak
Write
Listen
Non Verbal
Body Language
Gestures Appearance
Symbols Facial Expressions Touch
The Human Communication Model
Communication BarriersCommunication barriers refers to the problems or factors that lead to poor communication.
Such Factors are…
• Inattention
• Language Barriers
•Cultural Barriers
•Distraction
Information Overload
Time Pressures
New Subject-Matter
•Emotions
Pay attentions the way how words are phrased…
Business Communications
Internet
Video Conferencing
Television
Presentations
Reports
emails
Advertising
Barriers To Business Communication
Physical Barriers
System Design Faults
Attitudinal Barriers
Lack of planning
False assumption
Gender Barriers
How can communication barriers be overcome?
Practice
Listen Patiently
Observation
Read & Think
express yourself
Speak to walls..utter in darkness..shout at yourself!!!
If Steve Jobs can practice , why can ‘t you practice……Hard
Kundan Prasad MBA, DMS
Pondicherry University