Communication skills.

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CONFLICT I S P I L O TEAM MANAGEMENT I N N M G N E E I R N G

description

Importance of Communication skills

Transcript of Communication skills.

Page 1: Communication skills.

D E CONFLICT I S P I L O

TEAM MANAGEMENT I N N M G N E E I R N G

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People Management

Confidence Building

Team Building

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Communication

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Communication is a two way traffic.

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Listening &Grasping

Responding &Speaking

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Passive Listening

Selective listening

Active Listening

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IF You Remove THE “U” and “I”From

Communication

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What remains is ???“C

haos

&

Confusion

“Chaos”

Confusion

Confusion

Confusion

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COMM N CATION

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Plan to deliver objective.

•Be clear with the message you would like conveyed.

•Understand your target audience.

And half the battle is won

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WORDSONLY 7%

TONALITY 38%

PHYSIOLOGY 55%

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Understand ------How you communicate carries more

weight than what you communicate

COMMUNICATION IS AN ART WORTH MASTERING

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Communication Skills

Presented by Zarina Shaikh