Bristol Salesforce User GroupAutomated, Intelligent, Predictive CRM

October 2015 David KirkSales Director

dkirk@cloudapps.com

PRESENT FUTURE

The CRM Shift

Manual Data Entry

Operational Reporting

Reactive

Automated Data Entry

Intelligent

Predictive & Proactive

ContextualGenericCoaching

What are Salesforce Delivering?

Lighting UI Sales Path Coaching Salesforce IQ

Active Coaching & Predictive Analytics

Wave AnalyticsCoaching Nudges

Thank You