Empower your constituents with billing solutions from Heartland.

Convenient, secure payment options that reduce costs while minimizing

manual accounting processes.

Service and Support

Bolletta Desktop Cashier

Bolletta Mobile

Bolletta Phone

Bolletta Web Solutions

Bolletta Product Suite

Table of Contents

A complete solution.

The Bolletta product suite from Heartland Billing Solutions provides your constituents with the most secure and convenient way to pay any municipal obligation. Available payment channels include:

- Web

- Phone (IVR and Live Agent)

- Mobile Device

- Face-to-face

In addition, all of our solutions are backed by Heartland’s 24/7/365 US-based live customer support, as well as scheduled and on-demand transaction reporting through our web-based reporting portal, Bolletta MerchantView.

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Convenient online payment acceptance with

Bolletta Web.

With multiple levels of integration available, we offer internet solutions that meet any agency’s needs. All solutions include:

- 24/7/365 availability

- Real-time approval/decline

- Support for credit, debit and ACH transactions

- PCI Level 1 compliance

- Single deposit available for all card types

- Next business day funding

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Collect payments toll-free with

Bolletta IVR and Live Agents.

Another convenient payment option for your constituents, our phone solutions include a toll-free IVR as well as payment acceptance through Heartland Live Agents.

- IVR available 24/7/365

- Dedicated toll-free number provided

- Live Agents available Monday through Friday

- Support for credit, debit and ACH transactions

- Multilingual speech options

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Secure payments on-the-go with Bolletta Mobile.

Your constituents will enjoy the benefits of making payments anytime, from anywhere through our mobile-optimized payment websites.

- Responsive design automatically adjusts to mobile devices

- 24/7/365 availability

- Fully featured web pages

- Support for credit, debit and ACH transactions

- Full transaction reporting available

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Quick, efficient in-office payments

with Bolletta Desktop Cashier.

Give your office staff the capability to accept payments from walk-in customers via credit card, debit card and e-checks.

- Integrates with card swipe devices, including Heartland’s E3 PIN pads, for quick data entry and payment processing

- MICR device available to speed-up check processing

- Printable and email receipt options for consumers

- Role-based hierarchy limits employee access as needed

- Tablet version available

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Unprecedented service and support.

- Available 24/7/365

- 100% US-based

- No waiting—we answer calls on average within five seconds

- Computers don’t answer our phones, people do

For more information, contact:

BollettaSales@e-hps.com

(866) 801-4757

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