CityHall_eCollateral_Bolletta_Deck
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Transcript of CityHall_eCollateral_Bolletta_Deck
![Page 1: CityHall_eCollateral_Bolletta_Deck](https://reader034.fdocuments.in/reader034/viewer/2022051414/55c94425bb61eb60068b4579/html5/thumbnails/1.jpg)
Empower your constituents with billing solutions from Heartland.
Convenient, secure payment options that reduce costs while minimizing
manual accounting processes.
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Service and Support
Bolletta Desktop Cashier
Bolletta Mobile
Bolletta Phone
Bolletta Web Solutions
Bolletta Product Suite
Table of Contents
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A complete solution.
The Bolletta product suite from Heartland Billing Solutions provides your constituents with the most secure and convenient way to pay any municipal obligation. Available payment channels include:
- Web
- Phone (IVR and Live Agent)
- Mobile Device
- Face-to-face
In addition, all of our solutions are backed by Heartland’s 24/7/365 US-based live customer support, as well as scheduled and on-demand transaction reporting through our web-based reporting portal, Bolletta MerchantView.
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Convenient online payment acceptance with
Bolletta Web.
With multiple levels of integration available, we offer internet solutions that meet any agency’s needs. All solutions include:
- 24/7/365 availability
- Real-time approval/decline
- Support for credit, debit and ACH transactions
- PCI Level 1 compliance
- Single deposit available for all card types
- Next business day funding
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![Page 5: CityHall_eCollateral_Bolletta_Deck](https://reader034.fdocuments.in/reader034/viewer/2022051414/55c94425bb61eb60068b4579/html5/thumbnails/5.jpg)
Collect payments toll-free with
Bolletta IVR and Live Agents.
Another convenient payment option for your constituents, our phone solutions include a toll-free IVR as well as payment acceptance through Heartland Live Agents.
- IVR available 24/7/365
- Dedicated toll-free number provided
- Live Agents available Monday through Friday
- Support for credit, debit and ACH transactions
- Multilingual speech options
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Secure payments on-the-go with Bolletta Mobile.
Your constituents will enjoy the benefits of making payments anytime, from anywhere through our mobile-optimized payment websites.
- Responsive design automatically adjusts to mobile devices
- 24/7/365 availability
- Fully featured web pages
- Support for credit, debit and ACH transactions
- Full transaction reporting available
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Quick, efficient in-office payments
with Bolletta Desktop Cashier.
Give your office staff the capability to accept payments from walk-in customers via credit card, debit card and e-checks.
- Integrates with card swipe devices, including Heartland’s E3 PIN pads, for quick data entry and payment processing
- MICR device available to speed-up check processing
- Printable and email receipt options for consumers
- Role-based hierarchy limits employee access as needed
- Tablet version available
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![Page 8: CityHall_eCollateral_Bolletta_Deck](https://reader034.fdocuments.in/reader034/viewer/2022051414/55c94425bb61eb60068b4579/html5/thumbnails/8.jpg)
Unprecedented service and support.
- Available 24/7/365
- 100% US-based
- No waiting—we answer calls on average within five seconds
- Computers don’t answer our phones, people do
For more information, contact:
(866) 801-4757
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