Chapter 7

A+ Guide to SoftwareManaging, Maintaining and Troubleshooting

THIRD EDITION

Chapter 7

Installing and Using Windows XP Professional

2A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition

You Will Learn… About the features and architecture of

Windows XP

How to install Windows XP

How to use Windows XP

How to install hardware and applications with Windows XP

Features and Architecture of Windows XP Integrates features of Windows 9x and

Provides added support for multimedia and networking technologies

Slightly different look and feel

Different organization of utilities and functions under menus and windows

Features of Windows XP Home/Professional New user interface Ability for two users to be logged on

simultaneously Windows Media Player for Windows XP Windows Messenger for Windows XP Ability to burn a CD with drag and drop Expanded Help feature Advanced security features

New User Interface

Additional Features of Windows XP Professional

Remote Desktop enables someone to remotely control your computer

Roaming profiles enable administrator to manage user profiles from a server

Additional security features Multilingual capabilities Support for new higher-performance

processors

Other Versions of Windows XP

Windows XP Media Center

Windows XP Tablet Edition

Windows XP 64-bit Edition

Advantages and Disadvantages

Windows XP Architecture

Uses same kernel architecture with components operating in either user mode or kernel mode

Boot process and files needed for a successful boot are the same

Generally more stable Easier installation Increased security

• Compared to Windows NT/2000:

Windows XP Architecture (continued)

Installing Windows XP

Clean install

As an upgrade

Setting up a dual boot

Planning the Installation Verify minimum/recommended

requirements Check hardware compatibility list (HCL) Decide how to partition hard drive and

what file system to use Decide whether to configure PC as part of

a workgroup or a domain Make a final checklist

Minimum Requirements

Hardware Compatibility Verify that software and hardware qualify

for Windows XP Run Readiness Analyzer

Go to the HCL on the Microsoft Web site

(http://www.microsoft.com/hwdq/hcl) and search on each hardware device by type

If hardware does not qualify, download upgraded drivers

Hardware Compatibility (continued)

Hard Drive Partitionsand File Systems Ensure that partitions on hard drive are adequate

to install Windows XP At least a 2-GB partition is required for installation,

with 1.5 GB of free space

Supported file systems (same as Windows 2000) FAT16 FAT32 NTFS

General Guidelines for Selecting a File System Use NTFS if the following are important:

File and folder security

File compression

Control over how much disk space allowed

File encryption

General Guidelines for Selecting a File System (continued) Use FAT32 if dual booting with Windows

9x and each OS must access all partitions

Use FAT16 if dual booting with MS-DOS or Windows NT and each OS must access all partitions

Joining a Workgroup or Domain Workgroup

Fewer than 10 computers networked together

Each computer controls own resources

• No centralized control of resources

Joining a Workgroup or Domain (continued)

Domain

More than 10 computers

Resources controlled by a domain controller running on network operating system

Used to administer and secure network from centralized location or if several centralized resources are shared by many users

Upgrade or Clean Install? If you plan to set up a dual boot

Choose clean install

If you have another OS installed and do not plan a dual boot

Choose between an upgrade and clean install

Upgrade or Clean Install? (continued) You can use the Upgrade version of

Windows XP Professional to upgrade: Windows 98 Windows Me Windows NT 4.0

You can use the Upgrade version of Windows XP Home to upgrade: Windows 98 Windows Me

Upgrade or Clean Install? (continued) If you currently have Windows 95, you

must use the “For a New PC” version of Windows XP and do a clean install

You can still choose a clean install regardless of whether there is an OS currently installed

Final Checklist

Installation Process1. Boot from the Windows XP CD

2. Create and delete partitions

Select the partition for Windows XP

3. Select a file system for the partition

4. Select geographical region and keyboard layout

Installation Process (continued)5. Enter name, organization, product key

6. Enter computer name and password for Administrator account

7. Select date, time, and time zone

8. Configure network settings

9. Enter a workgroup or domain name

Windows XP Setup

Windows XP Setup (continued)

Clean Install with an OS Already Installed1. Close any open applications, boot

management, and antivirus software

2. Insert Windows XP CD

3. Select Install Windows XP, select New Installation, continue as with preceding procedure

Installation Process

Performing an Upgrade1. Before the installation

Clean up the hard drive Perform hardware and software upgrades Flash BIOS to the latest version Back up important files Scan hard drive for viruses Uncompress hard drive (if compressed) Uninstall incompatible hardware and

software

Performing an Upgrade (continued)2. Insert Windows XP CD, select Install

Windows XP

3. If Setup menu does not appear, use the Run dialog box to start Setup

4. Select Upgrade installation type Express Upgrade

Custom Upgrade

Performing an Upgrade (continued)5. Select upgrade type, accept the license

6. Select installation partition

7. Stop installation if compatibility problems are detected

8. Setup converts information into the Windows XP registry, then offers the opportunity to join a domain

Setting Up a Dual Boot Start installation as for a clean install

with another OS installed

Choose to install Windows XP on a different partition than the other OS

Windows XP recognizes that another OS is installed and sets up the Startup menu

Dual Boot Startup Menu

After the Installation

Activate the OS

Prepare the OS for use

Back up hard drive in preparation for a disaster

Product Activation Prevents unlicensed use of Microsoft software products on more than one computer

Transferring User Files and Preferences to a New PC User State Migration Tool (USMT)

Transfers user files and folders, display properties, taskbar options, and browser and e-mail settings from a Windows 9x or Windows NT/2000/XP computer

Can help make a smooth transition

Transferring User Files and Preferences to a New PC (continued)1. Use Windows XP to create a disk

containing the File and Settings Transfer Wizard

2. Use the wizard to copy user state from source computer

3. Use the wizard to transfer user state to destination computer

Using the Files and Settings Transfer Wizard

Preparing for Later Problems

Allows user to backup and restore an entire volume or logical drive

Creates the backup and an ASR floppy disk used in the restore process

Create backup of hard drive with the Automated System Recovery (ASR) utility

Creating the Backup and ASR Floppy Disk

Creating the Backup and ASR Floppy Disk (continued)

Using Windows XP

Desktop is different

When Windows XP is first installed, Recycle Bin is only shortcut on desktop

Start menu is organized with a more graphic look

Using Windows XP (continued)

Customizing the Windows XP Desktop Change background (wallpaper)

Create shortcuts

Control what goes in the system tray

Managing Shortcuts Right-click on the desktop, select

Properties, click on Desktop tab

Click Start, click All Programs, right-click any program and select Copy, then paste it on the desktop

Right-click any application in Windows Explorer, select Create Shortcut, then drag the new shortcut to the desktop

Managing Desktop Shortcuts

Managing Shortcuts

Windows XP Taskbar and System Tray Use the Taskbar and Start Menu

Properties window to:

Add items to and remove items from Start menu

Control how taskbar manages items in the system tray

Specify how taskbar is displayed

Taskbar and Start Menu

Windows Messenger

Managing Audio and Video Support for images from digital cameras

and scanners

Windows Movie Maker for editing video

Windows Media Player Plays CDs, DVDs, Internet radio

Includes a jukebox for organizing audio files

Burns music CDs

Windows Media Player

Windows Sound Recorder

Multiple Logins and Remote Assistance Multiple logins

Multiple users can have their own set of applications open at same time

Remote Assistance

Remote support technician can be given full access to user’s desktop

Installing Hardware Use device drivers bundled with the

device if written for Windows XP Download new drivers from Microsoft or

from manufacturer’s Web site Installation options

Automatic (Recommended)• Click Have Disk

From a list or specific location (Advanced)

Installing Hardware (continued) Windows XP verifies that Microsoft has

digitally signed device drivers

Processes that help solve problems with devices Verifying that driver is Microsoft-certified

Automatically finding updates for a driver

Rolling back a driver if an update fails

Using Device Manager

Click Start, right-click My Computer, select Manage, click on Device Manager

Control Panel, System applet, Hardware tab, Device Manager

Run Devmgmt.msc

Verifies that Windows XP sees no problem (e.g., resource conflict) with the device

Using Device Manager (continued)

Verify that Drivers are Certified by Microsoft Use File Signature Verification tool

(sigverif.exe)

Use Driver Query Tool: run Driverquery /si > myfile.txt

Use Device Manager to verify Digital Signer is Windows XP Publisher or Microsoft WHQL

Installing Applications Use Add or Remove Programs icon in

Control Panel (Category View or Classic View), OR

Run application’s setup program from Run dialog box

Must have Administrator privileges to install software

Uninstalling Applications Use Add or Remove Programs in Control Panel, select the software, click Change/Remove

Installing Legacy Software Do not attempt to run older versions of

antivirus software, and maintenance and cleanup utilities

Best to upgrade software to versions compatible with Windows XP

Troubleshooting Legacy Software Installation Check Microsoft Web site for updates to

Windows XP or Microsoft applications

Check software manufacturer’s Web site for updates or suggestions

Consider upgrading software

Use Windows XP Compatibility Mode utility

Compatibility Mode Utility Provides an application with the

environment it expects from the OS if it was designed for

Windows 9x

Windows NT

Windows 2000

Compatibility Mode Utility (continued)

Create a shortcut to the application, then set the properties to use Compatibility mode

Summary Features and architecture of Windows XP

Installing Windows XP

Using Windows XP

Installing hardware with Windows XP

Installing applications with Windows XP

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