Chapter 001

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Copyright Copyright ©© 2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2002 by Saunders, an imprint of Elsevier Inc. 2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2002 by Saunders, an imprint of Elsevier Inc. Slide 1

CHAPTER 1CHAPTER 1

REIMBURSEMENT, HIPAA, REIMBURSEMENT, HIPAA, AND COMPLIANCEAND COMPLIANCE

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Third-Party Third-Party Reimbursement IssuesReimbursement Issues• Each coding system plays critical role Each coding system plays critical role

in reimbursementin reimbursement

• Your job is to Your job is to ______________ payment paymentoptimizeoptimize

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Your ResponsibilityYour Responsibility

• Ensure accurate coding dataEnsure accurate coding data

• Obtain correct reimbursement for Obtain correct reimbursement for services renderedservices rendered

• ________________ (maximizing) is never (maximizing) is never appropriateappropriateUpcodingUpcoding

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Population ChangingPopulation Changing

• Elderly fastest growing patient segmentElderly fastest growing patient segment

• By 2050, 20% of the population will be the By 2050, 20% of the population will be the elderlyelderly

• Medicare primarily for elderlyMedicare primarily for elderly

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Medicare—Getting Bigger Medicare—Getting Bigger All the Time!All the Time!• By 2018, national health care spending By 2018, national health care spending

expected to reach $4.4expected to reach $4.4 trilliontrillion

• Health care will continue to expand to Health care will continue to expand to meet enormous future demandsmeet enormous future demands

– Job security for coders!Job security for coders!

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Basic Structure MedicareBasic Structure Medicare

• Medicare program established in 1965 Medicare program established in 1965

– 2 parts: A and B2 parts: A and B

• Part Part __ : Hospital insurance: Hospital insurance

• Part Part __: Supplemental—nonhospital: Supplemental—nonhospital

– Example: PhysiciansExample: Physicians’’ services and medical equipment services and medical equipment

• PartPart __: Medicare Advantage, health care options : Medicare Advantage, health care options (Added later and formerly termed Medicare + (Added later and formerly termed Medicare + Choice)Choice)

• PartPart __: Prescription drugs: Prescription drugs

AA

BB

CC

DD

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Those CoveredThose Covered

• Originally established for those 65 Originally established for those 65 and overand over

• Later disabled and permanent renal Later disabled and permanent renal disease (end-stage or transplant) addeddisease (end-stage or transplant) added

• Persons covered Persons covered ““______________________””beneficiariesbeneficiaries

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Officiating OfficeOfficiating Office

• __________________________________________________________________________ (DHHS) (DHHS)

• Delegated to Centers for Medicare and Delegated to Centers for Medicare and Medicaid Services (CMS)Medicaid Services (CMS)

– CMS runs Medicare and MedicaidCMS runs Medicare and Medicaid

– CMS delegates daily operation to Medicare CMS delegates daily operation to Medicare Administrative Contractors (MAC)Administrative Contractors (MAC)

– MACs usually insurance companiesMACs usually insurance companies

Department of Health and HumanDepartment of Health and HumanServicesServices

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Funding for MedicareFunding for Medicare

• Social security taxesSocial security taxes

– Equal match from governmentEqual match from government

• CMS sends money to MACsCMS sends money to MACs

• MACs handles paperwork and pays MACs handles paperwork and pays claimsclaims

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Medicare Covers (Part B)Medicare Covers (Part B)

• Beneficiary pays Beneficiary pays

– ____% of cost of service % of cost of service

– + annual + annual __________________

• Medicare pays Medicare pays

– ____% covered services% covered services

2020

deductibledeductible

8080

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Non-participating QIO Non-participating QIO ProvidersProviders• Payment sent to patientPayment sent to patient

• Non-QIOs receive 5% less than Non-QIOs receive 5% less than participating QIOsparticipating QIOs

• Slower claims processingSlower claims processing

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Participating QIO ProvidersParticipating QIO Providers

• Signed agreement with MACsSigned agreement with MACs

• Agree to accept what MACs pay as Agree to accept what MACs pay as payment in fullpayment in full

– Accept AssignmentAccept Assignment

• Block Block ____ on CMS-1500 on CMS-15002727

(Cont(Cont’’d…)d…)

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(…Cont(…Cont’’d)d)

• Block 27 on Block 27 on CMS-1500, CMS-1500, Accept Accept AssignmentAssignment

Courtesy U.S. Department of Health and Human Services, Centers for Medicare and Medicaid Services.

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Why Be a Why Be a Participating Provider?Participating Provider?• MACs usually do not pay charges MACs usually do not pay charges

provider submitsprovider submits

– Significant decreaseSignificant decrease

• Participating providers receive Participating providers receive __% % more than non-participatingmore than non-participating

55

(Cont(Cont’’d…)d…)

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More Good Reasons More Good Reasons to Participate:to Participate:(…Cont(…Cont’’d)d)

• Check sent directly from MACs to Check sent directly from MACs to participating providerparticipating provider

• ____________ claims processing claims processing

• Provider names listed in a Provider names listed in a ________________

– Sent to all Sent to all __________________________

FasterFaster

directorydirectory

beneficiariesbeneficiaries

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Part A, HospitalPart A, Hospital

• Hospitals submit charges on Hospitals submit charges on __________

• ICD-9-CM codes basis for paymentICD-9-CM codes basis for payment– MS-DRG (Medicare Severity Diagnosis Related MS-DRG (Medicare Severity Diagnosis Related

Groups) Groups)

• More on this topic in Chapter 26More on this topic in Chapter 26

UB04UB04

(Cont(Cont’’d…)d…)

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Part A, Covered Part A, Covered In-Hospital Expenses In-Hospital Expenses (…Cont(…Cont’’d)d)

• Semiprivate roomSemiprivate room

• Meals and special diets in hospitalMeals and special diets in hospital

• All medically necessary services All medically necessary services

(Cont(Cont’’d…)d…)

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Part A, Non-Covered Part A, Non-Covered In-Hospital Expenses In-Hospital Expenses (…Cont(…Cont’’d)d)

• Personal convenience items Personal convenience items

• Example:Example:

– Slippers, TVSlippers, TV

– Non-medically necessary itemsNon-medically necessary items

(Cont(Cont’’d…)d…)

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Part A, Other Covered Part A, Other Covered ExpensesExpenses(…Cont(…Cont’’d)d)

• RehabilitationRehabilitation

• Skilled-nursingSkilled-nursing

• Some personal Some personal convenience items convenience items for long-term illness for long-term illness or disabilitiesor disabilities

• Home health visitsHome health visits

• Hospice care Hospice care

• Not automatically Not automatically coveredcovered

– Must meet certain Must meet certain criteriacriteria

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Part B, Supplemental Part B, Supplemental

• Part B pays services and supplies not Part B pays services and supplies not covered under Part Acovered under Part A

• Not automaticNot automatic

• Beneficiaries purchaseBeneficiaries purchase

– Pay monthly Pay monthly ____________________premiumspremiums

(Cont(Cont’’d…)d…)

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Type of Items Covered by Part BType of Items Covered by Part B

(…Cont(…Cont’’d)d)

• PhysiciansPhysicians’’ services services

• Outpatient hospital servicesOutpatient hospital services

• Home health careHome health care

• __________________________________ supplies supplies and equipmentand equipmentMedically necessaryMedically necessary

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Coding for Medicare Coding for Medicare Part B ServicesPart B Services• Three coding systems used to Three coding systems used to

report Part Breport Part B

– CPTCPT

– HCPCSHCPCS

– ICD-9-CM (Vol. 1 & 2)ICD-9-CM (Vol. 1 & 2)

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Health Insurance Portability Health Insurance Portability and Accountability Actand Accountability Act

• Established 1996Established 1996

• Administrative SimplificationAdministrative Simplification

• Largest changeLargest change

• Includes:Includes:– Electronic TransactionsElectronic Transactions

– PrivacyPrivacy

– SecuritySecurity

– National Identifier Requirements (NPI)National Identifier Requirements (NPI)

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Federal RegisterFederal Register

• Government publishes changes in laws Government publishes changes in laws

• Coding supervisors keep current on Coding supervisors keep current on changes changes

(Cont(Cont’’d…)d…)

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Issues of Importance in Issues of Importance in Federal RegisterFederal Register(…Cont(…Cont’’d)d)

• ______________ contains hospital facility contains hospital facility changeschanges

• __________________ and and __________________ contain contain outpatient facility changes and outpatient facility changes and physician fee schedulephysician fee schedule

OctoberOctober

NovemberNovember DecemberDecember

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Federal Federal RegisterRegister

Figure: 1.3Figure: 1.3From From Federal Register,Federal Register, August 3, 2010, Vol. 148, August 3, 2010, Vol. 148, No. 8, Proposed Rules.No. 8, Proposed Rules.

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Outpatient Resource–Based Outpatient Resource–Based Relative Value ScaleRelative Value Scale• RBRVSRBRVS

• Physician payment reform implemented Physician payment reform implemented in 1992in 1992

• Paid physicians Paid physicians ____________ of of

– 1. Physician1. Physician’’s charge for services charge for service

– 2. Physician2. Physician’’s s __________________ charge charge

– 3. 3. __________________ charge in locality charge in locality

lowestlowest

customarycustomary

PrevailingPrevailing

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National Fee ScheduleNational Fee Schedule

• Replaced RBRVSReplaced RBRVS

• Termed Medicare Fee Schedule (MFS)Termed Medicare Fee Schedule (MFS)

• PaymentPayment ____% of MFS, after patient % of MFS, after patient deductibledeductible

• Used for physicians and Used for physicians and ________________

8080

supplierssuppliers

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Relative Value UnitRelative Value Unit

• Nationally, unit values assigned Nationally, unit values assigned to each CPT codeto each CPT code

• Local adjustments made:Local adjustments made:

1.1. Work and skill required Work and skill required

2.2. ________________ costs costs

3.3. Malpractice costsMalpractice costs

OverheadOverhead

(Cont(Cont’’d…)d…)

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Relative Value UnitRelative Value Unit

(…Cont(…Cont’’d)d)

• Often referred to as Often referred to as ______ schedule schedule

• ________________, CMS updates RVU based on , CMS updates RVU based on national and local factorsnational and local factors

• Beneficiary ProtectionBeneficiary Protection

– Physician Payment ReformPhysician Payment Reform

– Omnibus Budget Reconciliation Act of 1989Omnibus Budget Reconciliation Act of 1989

– Maximum Actual Allowable Charge (MAAC) 1991Maximum Actual Allowable Charge (MAAC) 1991

feefee

AnnuallyAnnually

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Geographic Practice Cost Index Geographic Practice Cost Index (GPCI) and Conversion Factor (CF)(GPCI) and Conversion Factor (CF)

• GPCI: Geographic Practice Cost IndexGPCI: Geographic Practice Cost Index– Scale of cost variance of charge locationsScale of cost variance of charge locations

• Charge location may be entire stateCharge location may be entire state

• CF: Conversion FactorCF: Conversion Factor– National dollar amount National dollar amount

– Paid on Medicare Fee Schedule basisPaid on Medicare Fee Schedule basis

– Converts RVUs to dollarsConverts RVUs to dollars

– Updated yearlyUpdated yearly

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Medicare Fraud and AbuseMedicare Fraud and Abuse

• Program established by Medicare Program established by Medicare

– To decrease fraud and abuseTo decrease fraud and abuse

• Fraud Fraud

– __________________ deception to benefit deception to benefit

• Example:Example:

– Submitting for services not providedSubmitting for services not provided

IntentionalIntentional

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Beneficiary SignaturesBeneficiary Signatures

• Beneficiary signatures on fileBeneficiary signatures on file

– Service, charges submitted without need Service, charges submitted without need for patient signaturefor patient signature

• Presents opportunity for Presents opportunity for __________fraudfraud

(Cont(Cont’’d…)d…)

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FraudFraud

(…Cont(…Cont’’d)d)

• Anyone who submits for Medicare Anyone who submits for Medicare services can be violatorservices can be violator

– PhysiciansPhysicians

– HospitalsHospitals

– LaboratoriesLaboratories

– Billing servicesBilling services

– ________YOUYOU

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Fraud Can BeFraud Can Be

• Billing for services not providedBilling for services not provided

• Misrepresenting diagnosisMisrepresenting diagnosis

• KickbacksKickbacks

• ____________________ services services

• Falsifying Falsifying ______________ necessity necessity

• Routine Routine ____________ of copayment of copayment

UnbundlingUnbundling

medicalmedical

waiverwaiver

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Office of the Inspector Office of the Inspector General (OIG)General (OIG)• Each year develops work planEach year develops work plan

• Outlines monitoring Medicare programOutlines monitoring Medicare program

• __________ monitor those areas identified monitor those areas identified in planin planMACsMACs

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Complaints of Fraud or AbuseComplaints of Fraud or Abuse

• Submitted orally or in writing to MACs or OIGSubmitted orally or in writing to MACs or OIG

• Allegations made by anyone against anyoneAllegations made by anyone against anyone

• Allegations followed up by MACsAllegations followed up by MACs

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AbuseAbuse

• Generally involvesGenerally involves

– Impropriety Impropriety

– Lack of medical necessity for services Lack of medical necessity for services reportedreported

• Review takes place after claim Review takes place after claim submitted submitted

– May go back and do historic review May go back and do historic review of claimsof claims

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KickbacksKickbacks

• Bribe or rebate for referring patient for Bribe or rebate for referring patient for any service covered by Medicareany service covered by Medicare

• Any personal Any personal ________ = kickback = kickback

• A felonyA felony

– Fine or Fine or

– Jail or Jail or

– BothBoth

gaingain

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Protect YourselfProtect Yourself

• Use your common senseUse your common sense

• Submit only truthful and accurate Submit only truthful and accurate claimsclaims

• If you are unsure about chargesIf you are unsure about charges

– Check with Check with __________________ or supervisoror supervisor physicianphysician

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Managed Health CareManaged Health Care

• Network health care providers that offer Network health care providers that offer health care services under one health care services under one organization organization

• Group hospitals, physicians, or other Group hospitals, physicians, or other providersproviders

(Cont(Cont’’d…)d…)

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Managed Care Managed Care OrganizationsOrganizations(…Cont(…Cont’’d)d)

• Responsible for health care services Responsible for health care services to an enrolled group or personto an enrolled group or person

• Coordinates various health care Coordinates various health care servicesservices

• Negotiates with providersNegotiates with providers

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Preferred Provider Preferred Provider Organization (PPO)Organization (PPO)• Providers form network to offer health Providers form network to offer health

care services as groupcare services as group

• Enrollees who seek health care outside Enrollees who seek health care outside PPO PPO ________________pay morepay more

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Health Maintenance Health Maintenance Organization (HMO)Organization (HMO)• Total package health careTotal package health care

• ________________________ expenses minimalexpenses minimal

• Assigned physician acts as Assigned physician acts as ____________________ to refer patient outside organizationto refer patient outside organization

Out-of-pocketOut-of-pocket

gatekeepergatekeeper

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Drawbacks of Managed CareDrawbacks of Managed Care

• Organization has incentive to keep Organization has incentive to keep patient within organizationpatient within organization

– Services provided outside organization Services provided outside organization limited limited

– Patient must have approval to go outside Patient must have approval to go outside organization if services to be coveredorganization if services to be covered

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ConclusionConclusionCHAPTER 1CHAPTER 1

REIMBURSEMENT, HIPAA, REIMBURSEMENT, HIPAA, AND COMPLIANCEAND COMPLIANCE