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Challenges in Insurance Business Process Effectivenes – technology can improve business performance

Gatis Kaleinis

Effective Business

Factors easy to impactFactors not controlled

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Market background

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There is rapid development ahead !!!!!

GPW NonLife, M EUR

Population M

Premiumsper person

Latvia 280 2,3 122Georgia 35 4,6 8Swden 10000 9 1111

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Approach

• We believe that each and every person is unique, so are businesses.

• Company’s value are processes – it’s competition weapon.

• Company’s applications today include process execution schemes – they also must be unique. What is suitable for one, may not for the other one. Our solutions architecture is like bricks to build personalised software.

Effectiveness of company

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Data: LETA and Sigma Reports No 3 / 2006, Swiss Re

Improvment steps

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Effectiveness

ProfitAbility to hold business in fast growing

environmentAbility to maintain quality

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Example

Work force shortageFront officeBack officeManagement

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Contacts

Gatis Kaleinis

Sales directore-mail: gatis.kaleinis@nexum.lv Tel.: +371 29245684

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What our customers say

“The IMS system has reduced our overalladministration costs substantially. Because

we have automated all the processes that didn't add value, our costs

have dramatically decreased and our staffmembers are now free to concentrate onimproving customer service and bringing

tangible benefits to the company.”

Janis Kesteris, IT Director, IF Latviahttp://www.nexum.lv/files/text/26192_IF_Latvia_CS_final.pdf