Juozas_Stundys_bachelor_project(Improving company effectivenes using e-CRM)
Research on Effectivenes & LSI Profiles - The Case for Blue
19
Research on Effectiveness & LSI Profiles The Case for Blue
-
Upload
navy-webmaster -
Category
Business
-
view
545 -
download
0
Transcript of Research on Effectivenes & LSI Profiles - The Case for Blue
Research on Effectiveness & LSI ProfilesThe Case for Blue
Ideal LSI Profile
How does this compare with your most effective Navy Leader?
Most Effective Navy Leadership
Effective Navy LeadershipExercise Data
Least Effective Navy Leadership
Effective Navy LeadershipExercise Data
Navy most effective profile
Effectiveness – Navy PerspectiveMost / Least Effective Leader Exercise
Navy least effective profile
Effectiveness
Sample LSI Profiles
A Very Effective CEO
• #4 to #1 (rev & assets).
• #1 in customer service.
• World benchmark.
• ‘Before his time’ strategy development.
• Major contribution to Government policy.
Example Managers
A Very Ineffective CEO
❥ Decline in revenue growth.
❥ Key executives went to the competitors.
❥ Decline in service quality.
❥ Decline in share price.
❥ Being positioned for sale.
Example Managers
How does this compare with your least effective Navy Leader?
Principal of SchoolWinner of Excellence Award
Example Managers
Example Managers
Director: Health Management
Company experiencing 50% staff turnover
Example Managers
Male supervisor with high blood pressure
Example Managers
54 year old Male who has had 5 ulcers
Summary PerceptionsWhat the Research tells us…
■ Relate the outcomes to the circumplex styles.
■ What makes some people effective?
■ Top % in outcomes.
■ Bottom % in outcomes.
■ Motivator for change.
Outcomes - Summary Perceptions
Effectiveness
MarginalExcellentTop 10%: 7,000 Bottom 10%: 7,000
As rated by OthersTop 10% for this Question
Avg. Response = 6.52
As rated by OthersBottom 10% for this Question
Avg. Response = 4.03
Australian & NZ LSI Data 1994 - Present
Quality of Work Relationships
Excellent PoorTop 10%: 7,000 Bottom 10%: 7,000
As rated by OthersTop 10% for this Question
Avg. Response = 6.65
As rated by OthersBottom 10% for this Question
Avg. Response = 3.96
Australian & NZ LSI Data 1994 - Present
Ability to Handle Stress
At ease TenseTop 10%: 7,000 Bottom 10%: 7,000
As rated by OthersBottom 10% for this Question
Avg. Response = 5.42
As rated by OthersTop 10% for this Question
Avg. Response = 2.15
Australian & NZ LSI Data 1994 - Present
Management of Time
PoorlyEffectivelyTop 10%: 7,000 Bottom 10%: 7,000
As rated by OthersTop 10% for this Question
Avg. Response = 6.47
As rated by OthersBottom 10% for this Question
Avg. Response = 3.78
Australian & NZ LSI Data 1994 - Present
Factor
■ Managerial Effectiveness
■ Quality of Interpersonal Relations
■ Job Satisfaction
■ Psychological/Physiological Health
■ Problem-Solving Effectiveness
■ Interest in Self Improvement
■ Organisational Level
■ Salary
Aggressive/Aggressive/DefensiveDefensive
0
--
--
--
-
--
+
+
ConstructiveConstructive
++
++
++
++
+
++
+
0
Passive/Defensive
0
+
--
-
-
+
--
--
+ indicates positive significant relationship0 indicates non-significant relationship
- indicates negative significant relationship
Key:
Outcomes associated with LSI
