Post on 12-Jan-2016
Careers in the Careers in the Hospitality Hospitality
IndustryIndustryBy: Allison BentleyBy: Allison Bentley
Industry SegmentsIndustry Segments
HotelsHotels Food ServiceFood Service TravelTravel TourismTourism Supporting IndustriesSupporting Industries
HotelsHotels
Hotels come in a variety of sizes, Hotels come in a variety of sizes, shapes, and locations.shapes, and locations.
Managing lodging properties can Managing lodging properties can range from small bed and breakfasts range from small bed and breakfasts to luxury resorts. to luxury resorts.
HotelsHotels RoomsRooms
Front officeFront office Guest servicesGuest services HousekeepingHousekeeping
Food & BeverageFood & Beverage RestaurantsRestaurants BanquetsBanquets BarsBars ServersServers ChefsChefs
Human resourcesHuman resources DirectorsDirectors EmploymentEmployment Employee Employee
relationsrelations BenefitsBenefits
AccountingAccounting General cashierGeneral cashier Night auditorNight auditor Accounts receivable Accounts receivable
managermanager Credit officerCredit officer
EngineeringEngineering TradesmanTradesman ElectriciansElectricians SupervisorsSupervisors
Sales and MarketingSales and Marketing Sales managers – Sales managers –
local, district, local, district, regional, regional, nationalnational
CateringCatering Banquet managerBanquet manager EntrepreneursEntrepreneurs Sales personnelSales personnel
Food ServiceFood Service
Food service organizations play a Food service organizations play a large employment and economic large employment and economic part of the industry. part of the industry.
Food service establishments range Food service establishments range from fast food, to casual dining, to from fast food, to casual dining, to fine dining, to food services located fine dining, to food services located in office complexes, schools, in office complexes, schools, hospitals, correction facilities, and hospitals, correction facilities, and theme parks.theme parks.
Food ServiceFood Service
Independent Independent RestaurantsRestaurants Mom & pop Mom & pop More flexibleMore flexible Owner operatedOwner operated
Corporate Corporate RestaurantsRestaurants Good benefitsGood benefits Corporate structureCorporate structure
More opportunitiesMore opportunities Less creativityLess creativity
Franchised Franchised RestaurantsRestaurants
Managed ServicesManaged Services EducationEducation HealthcareHealthcare Business & Business &
industry (B&I)industry (B&I) CateringCatering
Can be large or Can be large or smallsmall
TravelTravel
Travel related opportunities range Travel related opportunities range from airlines, trains, busses, car from airlines, trains, busses, car rentals, to travel coordinator rentals, to travel coordinator professional.professional.
TravelTravel
Cruise LinesCruise Lines AirlinesAirlines AmtrakAmtrak Bus LinesBus Lines Rental Car AgenciesRental Car Agencies ResortsResorts Travel AgenciesTravel Agencies
TourismTourism
Amusement ParksAmusement Parks National, State, and Regional National, State, and Regional
ParksParks Adventure / Eco -TourismAdventure / Eco -Tourism Governmental Tourism OfficesGovernmental Tourism Offices Corporate Meeting Planner Corporate Meeting Planner
TourismTourism
Tourism related careers are typically Tourism related careers are typically thought a governmental or quasi-thought a governmental or quasi-governmental organizations. governmental organizations.
Local, State, and Federal Local, State, and Federal governments have looked to travel governments have looked to travel and tourism as a means to increase and tourism as a means to increase popularity and economic growth.popularity and economic growth.
Supporting IndustriesSupporting Industries
Other potential careers are found in Other potential careers are found in those organizations which supplies those organizations which supplies products, services, and resources products, services, and resources that are needed in the hospitality that are needed in the hospitality industry.industry.
Supporting Supporting Industries Industries
Food Service DistributorsFood Service Distributors Chemical SuppliersChemical Suppliers Hard GoodsHard Goods Hardware Support & DevelopmentHardware Support & Development Software Support & DevelopmentSoftware Support & Development Beverage DistributorsBeverage Distributors Real EstateReal Estate ConsultingConsulting
Hospitality & Tourism Hospitality & Tourism Industry AdvantagesIndustry Advantages
More career options than most More career options than most industriesindustries
Varied work responsibilitiesVaried work responsibilities
People-oriented workPeople-oriented work
Highly flexible hoursHighly flexible hours
Room for long-term career growthRoom for long-term career growth
PerksPerks
Hospitality Industry Careers Hospitality Industry Careers DisadvantagesDisadvantages
Long hoursLong hours
Nontraditional schedulesNontraditional schedules
PressurePressure
Low starting salariesLow starting salaries
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Lodging Career Lodging Career Opportunities Opportunities
Better trainingBetter trainingGain valuable additional education and Gain valuable additional education and experienceexperience
Advancement opportunitiesAdvancement opportunitiesMore units means more places to climb the More units means more places to climb the ladder of successladder of success
Better benefitsBetter benefitsA large corporation usually means better life A large corporation usually means better life and health insurance, more generous and health insurance, more generous vacation/sick time, retirement plans, etc.vacation/sick time, retirement plans, etc.
Large ChainLarge Chain
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Lodging Career Lodging Career Opportunities Opportunities
Greater creativityGreater creativityMore opportunities to set standards and initiate More opportunities to set standards and initiate changechange
More career controlMore career controlOpportunities for personal relationships with Opportunities for personal relationships with the people who can aid your career growththe people who can aid your career growth
Better learning environmentsBetter learning environmentsWider range of responsibilities means greater Wider range of responsibilities means greater depth of knowledge and more hands-on trainingdepth of knowledge and more hands-on training
IndependentIndependent(continued)
Lodging Management Lodging Management PositionsPositions
General managerGeneral manager Food and beverage managerFood and beverage manager Catering managerCatering manager ControllerController Human resources managerHuman resources manager Marketing/sales managerMarketing/sales manager Resident managerResident manager Chief engineerChief engineer
Food ServiceFood ServiceManagement PositionsManagement Positions
General managerGeneral manager
Dining room managerDining room manager
Beverage managerBeverage manager
Kitchen managerKitchen manager
ChefChef
Mâitre d'Mâitre d'
Banquet managerBanquet manager
Professional/ Trade Professional/ Trade AssociationsAssociations
American Bed and Breakfast American Bed and Breakfast Association Association
American Hotel and Motel AssociationAmerican Hotel and Motel Association American Society of Travel AgentsAmerican Society of Travel Agents American Tour AssociationAmerican Tour Association International Association of Culinary International Association of Culinary
ProfessionalsProfessionals International Association of Leisure and International Association of Leisure and
Entertainment IndustryEntertainment Industry
Goals of Job PlacementGoals of Job Placement Starting salary, possibilities of raisesStarting salary, possibilities of raises Personal satisfactionPersonal satisfaction
Self-expressionSelf-expression CreativityCreativity InitiativeInitiative IndependenceIndependence
Professional goalsProfessional goals Short-termShort-term Mid-rangeMid-range Long-termLong-term
Career Hunting Career Hunting StrategiesStrategies
1.1. Income requirementsIncome requirements
2.2. Professional status and opportunitiesProfessional status and opportunities
3.3. Evaluating the employer – Internet, Evaluating the employer – Internet, financial reports, visiting their financial reports, visiting their establishments, friends, employees, etc.establishments, friends, employees, etc.
4.4. Determine potential for job satisfaction.Determine potential for job satisfaction.
5.5. Accepting skill positions vs. Accepting skill positions vs. management positions as an entry into management positions as an entry into the organization.the organization.