Care journey

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Transcript of Care journey

“Informational Medicine As Unique As You Are”

Meltem Parlak, Justin Petrillo, Dian Rachmawati, Neloufar Taheri

Hack Health Design Jam Oct 21-23, 2016

PROCESS

Brainstorming

Problem Space

“health is having power in your

own care journey”

RESEARCH

Ecosystem of Data

Research

Existing Systems

* Often times patients trust the experience of other patients

* Recovered individuals seek to help those suffering

* Medical experts learn from patient experiences when accessible to them

* Social support improves recovery

Key Insights

IDEA

* Provide patients a tool to map their own journey

* Connect different patient journeys to one another

* Create a support system for patients

Why?

Patients who do not yet have a diagnoses or a solution

Who?

Patients sharing experiences

Medical experts

Persona 1Persona Profiles

Concept

Meltem Parlak, Justin Petrillo, Dian Rachmawati, Neloufar Taheri

My Care Journey

Found smallBump on her armpit

Ask the symptoms and doctor recommendation from her friend

Get recommendation to go to “My Care Journey”

Make Doctor appointment

Cured and she want Share to others

The wart is being removed

Find a good journey and save it

Go to the doctor

Pay out of pocket because she doesn’t have insurance

How?

QUESTIONS RECORD DOCUMENT

SCENARIO

Lisa just moved to New York as a part of her study at Parsons

Someday, she noticed a small bump in her armpit.

Scenario - Lisa Saroyan

One day wart treatment by Dr. James

Stage 1 - Symptoms

Recently I got a small bump under my armpit. I firstly thought it just a pimple but if feels hurt. I need a doctor.

Day 1 Day 2

Stage 2 - Treatment

Someone in MyCareJourney recommend a legendDr. James in 1st ave 23rd street. He is an experienced dermatologist and he has been in industry for 15 years. So I decided to try.

Stage 3 - Cured

Very quick treatment and cost only $50. My wart is gone. YAY!!

Amanda Blanes

User Journey Maps

Privacy Map

Private Public

Record Journey Anonymous

ShareJourney

Expected Outcomes

Future Steps

My Care Journey is a scalable concept; as more data is retrieved, the platform could lead to:

An AI Machine Learning Tool Which will open opportunities such as:

* Data & Patient Experiential Insights for healthcare professionals* Discovering non-medical solutions* Global Growth

Future StepsHuman Centered Learning System

Future StepsInformation Medicine