Care journey
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“Informational Medicine As Unique As You Are” Meltem Parlak, Justin Petrillo, Dian Rachmawati, Neloufar Taheri Hack Health Design Jam Oct 21-23, 2016
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Transcript of Care journey
“Informational Medicine As Unique As You Are”
Meltem Parlak, Justin Petrillo, Dian Rachmawati, Neloufar Taheri
Hack Health Design Jam Oct 21-23, 2016
PROCESS
Brainstorming
Problem Space
“health is having power in your
own care journey”
RESEARCH
Ecosystem of Data
Research
Existing Systems
* Often times patients trust the experience of other patients
* Recovered individuals seek to help those suffering
* Medical experts learn from patient experiences when accessible to them
* Social support improves recovery
Key Insights
IDEA
* Provide patients a tool to map their own journey
* Connect different patient journeys to one another
* Create a support system for patients
Why?
Patients who do not yet have a diagnoses or a solution
Who?
Patients sharing experiences
Medical experts
Persona 1Persona Profiles
Concept
Meltem Parlak, Justin Petrillo, Dian Rachmawati, Neloufar Taheri
My Care Journey
Found smallBump on her armpit
Ask the symptoms and doctor recommendation from her friend
Get recommendation to go to “My Care Journey”
Make Doctor appointment
Cured and she want Share to others
The wart is being removed
Find a good journey and save it
Go to the doctor
Pay out of pocket because she doesn’t have insurance
How?
QUESTIONS RECORD DOCUMENT
SCENARIO
Lisa just moved to New York as a part of her study at Parsons
Someday, she noticed a small bump in her armpit.
Scenario - Lisa Saroyan
One day wart treatment by Dr. James
Stage 1 - Symptoms
Recently I got a small bump under my armpit. I firstly thought it just a pimple but if feels hurt. I need a doctor.
Day 1 Day 2
Stage 2 - Treatment
Someone in MyCareJourney recommend a legendDr. James in 1st ave 23rd street. He is an experienced dermatologist and he has been in industry for 15 years. So I decided to try.
Stage 3 - Cured
Very quick treatment and cost only $50. My wart is gone. YAY!!
Amanda Blanes
User Journey Maps
Privacy Map
Private Public
Record Journey Anonymous
ShareJourney
Expected Outcomes
Future Steps
My Care Journey is a scalable concept; as more data is retrieved, the platform could lead to:
An AI Machine Learning Tool Which will open opportunities such as:
* Data & Patient Experiential Insights for healthcare professionals* Discovering non-medical solutions* Global Growth
Future StepsHuman Centered Learning System
Future StepsInformation Medicine
