Post on 06-Jul-2020
Canaccord Genuity Annual Growth Conference
August 8
Safe harbor
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At Teladoc Health, we are
transforming how people access
healthcare around the world.
We are creating a new kind of
healthcare experience – one
with greater convenience,
outcomes, and value.
publicly-traded
on NYSE since 2015
TDOCemployees
worldwide
+2,200experts across
450+ specialties
+50,000network
clinicians
+7,000
cumulative visits
through YE 2019
>9 million
(1) Full-year and quarter management guidance; midpoint of range, unless otherwise noted.
64%Revenue CAGR
(2016-2019E)
59%Visit CAGR
(2016-2019E)
68%Gross margin
Q2 2019
9.7 mmUS visit feeonly livesQ2 2019
26.8 mmUS paid access
membershipQ2 2019
Global trends are driving innovation in healthcare
Significant volume resulting in
multi-day wait times and
shorter appointments
Limited or no access to a
family doctor
Physician shortages in critical
specialties
Aging populationRising costs of care
Growth in HDHP enrollees
Consumer empowerment
Data and device integrations
Offline to online transitions
Convenience expectations
Proprietary Clinical
Capabilities
Entrenched
Distribution Across
Channels
Tech-Enabled Ops at
Scale
Global ReachEngagement
Science & Results
Product/Clinical
Scope of Offerings
Category-defining brand
Consumer demand
Returns to scale
Market leadership
Premium pricing
Proven ROI
Positioned to serve patients wherever they are
• 40% of
Fortune 500
• Thousands of
small
businesses,
labor unions
and
employer
coalitions
• 40+ US health
plan client
including
commercial,
Medicare and
Medicaid
populations
• 70 global
insurance and
financial
services firms
• Public sector:
US federal,
state and local
municipalities
• Medicare
• Medicaid
• ~300
hospitals and
health
systems
• Leading
behavioral
health
platform
• Partnership
with leading
national
retailer
First & only Patient Safety Organization (PSO)
Teladoc Health Physicians Network
Quality & Strategic Oversight
Staff Clinicians(MDs, APs, Nurses)
TelemedicinePractice
Global ExpertPanel
Teladoc Health
Global Medical
Advisory Board
Clinical
Leadership
Team
Teladoc Health
Quality and
Care Committee
Unique clinical partnerships
Growth levers
Distribution Channels
Products & Services
Employers
Insurers
DTC
Hospitals & Health Systems
International markets
Upsell/cross sell
Penetration of existing
New distribution
Visits/utilization
Virtual COE specialty services
Telemedicine
Behavioral health
Licensed platformBroaden role in
healthcare delivery
Clinical services
innovation
Accelerate
consumer adoption
Expand footprint &
distribution
Broaden role in
healthcare delivery
Clinical services
innovation
Accelerate
consumer adoption
Expand footprint &
distribution
Existing distribution
channels
Product cross sell /
upsell
Government programs
Direct to consumer
Global markets
leadership
Virtual Primary Care
Integrated Behavioral
Health solutions
Virtual Center of
Excellence specialty
services
Chronic care
Clinical quality
leadership
Integrated, intuitive
consumer experiences
Engagement science &
Surround Sound
investments
Virtual First experience
Expanding access
points and modalities
Health System use
cases
Insurer scope of
services
In home solutions
Integration with local
delivery system
2017 Insured Population - Commercial Lives vs. Government Lives (lives in millions)
Commercial
177
Military
5
Medicaid
72
Medicare FFS
39
Medicare
Advantage
20
Goverment
131
Note: Amounts may not sum due to rounding.
New
addressable market for 2020
Global opportunity
61 52
14 9 6 6
38
13 24
7 28
3
56
43
56
10
12
67
80
17
65
49
62
23
36
France Germany Netherlands UK Spain Italy Rest of
Europe
Australia Canada
Privately Insured Public Option Only
Source: NIH; OECD; CIA FactbookNote: Rest of Europe excludes Russia. Numbers may not sum due to rounding.
Privately insured reflects a minimum level of privately administered primary, duplicate, complementary, or supplementary health insurance.
196
157
Delivering the Virtual First experience
Components
Virtual front door member
experience
Innovative physical & mental
health services
Integrated delivery platform
Benefits
Superior utilization & member
satisfaction
Greater impact on healthcare
costs
Deeper client partnerships
Strong interest for comprehensive, integrated solutions
Demand for Virtual First ™ plan designs
Strong demand across all channels
Increased level of new and existing client bookings
Increased RFP volume
(1) US Paid Membership Only.
(2) Pro forma to exclude Aetna Fully Insured, Amerigroup, and VFO.
Organic onboarding of large health plan population
Acquisition of Best Doctors
Acquisition of Advance Medical
>9 million cumulative by YE 2019
(1) First year utilization measured as annualized utilization of first calendar year with eligibility. 2018 utilization reflects annualized YTD 2018 through November.
1.0x 1.0x 1.0x 1.0x 1.2x
1.6x 1.7x
2.4x
2017 Cohort 2016 Cohort 2015 Cohort 2014 Cohort
1st Year 2018
(1) Products include General Medical, Expert Medical Services, Behavioral Health, and Dermatology.(2) Visits per member by product access for registered members with at least one visit YTD through November 2018.
40%
13%
1%
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Liquidity
Cash & Short Term Investments $472.6
Debt
Cash
Earliest Interest Fair
Debt Conversion Rate Outstanding Expense Value
Convertible Notes 2022 6/15/2022 3.0% $275.0 $8.3 $467.5
Convertible Notes 2025 11/15/2024 1.4% $287.5 $4.0 $425.3
Total 2.2% $562.5 $12.2 $892.8
$(0.40)–$(0.42)